Topic-icon FB request showing error - Game Requests are only available to games

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Hi,

I am trying to setup demo for a client using JFBconnect.
- Using JFBC - 6.3.0
- Create FB app today only
- Done Autotune for FB
- Enabled content plugin
- Put request tag in article
- I am getting this error when trying to use FB request- 'Game Requests are only available to games.'

Can somebody help me out setting it up?
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Support Specialist
* In the Facebook application, what is the value for 'Category'? You can find this in your app > App Details > Category option.
* How have you configured your request in the backend?
* Can you give me a specific URL where you're added the request on the front-end?

Also I see the following warning from the Autotune Error Check for your page. If you have access to the site restricted, it's possible that it could cause Facebook some problems. Could you try enabling access and see if that helps resolve anything?

Checks performed on: YOUR_WESBITE_ADDRESS
Error: Could not fetch page. Server returned:
Error Code: 401 - Unauthorized Access. If you have a username/password requirement to access your site, please disable it.


-Melissa
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8 years 11 months ago - 8 years 11 months ago #52870 by tekdinet
Thanks for your reply....

* In the Facebook application, what is the value for 'Category'? You can find this in your app > App Details > Category option.
=> Communication category.

* How have you configured your request in the backend?
=> Just like shown in screeshot
File Attachment:


* Can you give me a specific URL where you're added the request on the front-end?
=> Demo link
Click on - Invite Friends

Also I see the following warning from the Autotune Error Check for your page. If you have access to the site restricted, it's possible that it could cause Facebook some problems. Could you try enabling access and see if that helps resolve anything?
=> Removed htaccess protection for now. Error check reported no errors after that. Still no luck.
Last edit: 8 years 11 months ago by tekdinet.
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Support Specialist
Facebook seems to have changed some functionality for requests recently and they are now being redirected to your Canvas App. Going to yours at apps.facebook.com/my-jfbconnect/ does not seem to load. Please go into your developer app area to ensure that you have Canvas App and that is set up correctly. Please note that you will need an SSL certificate to use the canvas feature.

-Melissa
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