User cannot post in article because email isn't being properly importe

inuxse
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9 years 5 days ago #52717 by inuxse

User cannot post in article because email isn't being properly importe was created by inuxse

JFB is importing " /> instead or with email and by this it's coming back with error invalid email listed in profile. Tried updating profile and comes back as not changed after a profile change in Joomla 3.4. This is causing a little havoc at the moment so need to resolve this asap.

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mel
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9 years 5 days ago #52724 by mel

Replied by mel on topic User cannot post in article because email isn't being properly importe

First, running Error Check on your site, I see the following error which needs to be resolved. Facebook functionality will probably only work intermittently (if at all) on your site. Please review our common support questions at www.sourcecoast.com/jfbconnect/docs/common-support-questions/ for the topic "What do these Autotune Error Check errors mean?" for how to resolve this.

Test: Facebook Javascript library inclusion
Fail: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

* It looks like you have automatic registration turned on. Could you temporarily disable that and see if the email address is shown on the registration form correctly. If it is, then hit the register button and see if it's imported correctly.
* What social network are you importing from? Does this happen for all or multiple social networks?
* Do you have any social profiles enabled?

-Melissa

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inuxse
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8 years 10 months ago #53503 by inuxse

Replied by inuxse on topic User cannot post in article because email isn't being properly importe

The problem has popped back up again.

I'll try the suggested again and see. I'll will update you on the details. If I do have another facebook app would it interfere with JFB? It's a popup so people can hit "like". Any suggestions?

Thanks

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mel
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8 years 10 months ago #53505 by mel

Replied by mel on topic User cannot post in article because email isn't being properly importe

If I do have another facebook app would it interfere with JFB? It's a popup so people can hit "like"

If the other extension is using the deprecated library, as mentioned in the Common Support Questions from the link above, then yes, it would interfere with functionality. The two Facebook Javascript libraries will not work together.

Any suggestions?

The inclusion of the all.js library should be removed from your page. Specifically, here's the code that's on the page that should be removed.

<div id='fb-root'></div>
<script type="text/rocketscript">(function(d){var js,id='facebook-jssdk';if(d.getElementById(id)){return;}
js=d.createElement('script');js.id=id;js.async=true;js.src='//connect.facebook.net/en_GB/all.js';d.getElementsByTagName('head')[0].appendChild(js);}(document));</script>

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8 years 10 months ago #53509 by inuxse

Replied by inuxse on topic User cannot post in article because email isn't being properly importe

I disabled all facebook scripts in K2, Easyblog and Easy discussion and same issue. I cleared cache, still having issue.

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mel
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8 years 10 months ago #53512 by mel

Replied by mel on topic User cannot post in article because email isn't being properly importe

Yes, the library is still being included. Please check your template as some templates are starting to include more Facebook functionality.

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User cannot post in article because email isn't being properly importe