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Topic-icon JFBConnect Social Channel error when picking user

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9 years 3 months ago #50744 by buehlerytri
I'm looking at this screen: index.php?option=com_jfbconnect&view=channel&layout=edit
http://note.io/15L0uRB

And trying to pick the Channel owner, but all i get is an empty lightbox (i'm on latest chrome on mac os x yosemite)

On the server, this error comes up in apache's error log

PHP Parse error: syntax error, unexpected end of file in /var/www/joomla/administrator/components/com_jfbconnect/views/channel/tmpl/user.php on line 118, referer: www2.buehlerytri.org/administrator/index...=channel&layout=edit

Thank you
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9 years 3 months ago #50755 by mel
Another user encountered this problem a little while ago as well. This error can happen if the short_open_tag is set to off in php.ini.

Could you try replacing the following in /administrator/components/com_jfbconnect/views/channel/tmpl/user.php at line 56 and line 67
<?
with
<?php

This fix has already been checked in and will be included in the next release.

Let me know if this fixes your issue.

-Melissa
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9 years 3 months ago #50785 by buehlerytri
That worked, thank you
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9 years 3 months ago #50790 by mel
Glad it was an easy fix. Let us know if you run into any further issues.
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9 years 2 months ago #51123 by kinbla
Hello,

I am having the same issue but under the /components/com_jfbconnect/views/

I do not have a channels folder, just a: loginregister and opengraph folder.
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9 years 2 months ago #51128 by alzander
What you describe doesn't sound like the same issue then. Can you explain more about exactly what problem you're running into and how to recreate it? If you're seeing a blank white page, please set the "Error Reporting" option in the Joomla -> Global Configuration area to "Maximum" to see if a more descriptive error message is displayed. If so, let us know what that is and we'll help however we can.

Thanks,
Alex
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9 years 2 months ago #51161 by kinbla
Soo far the problem is when I try to add a channel and then go to select the user a modal opens up but its all white with nothing in it.

After turning the Error Reporting to maximum i get these two errors inside of the pop out modal:

Strict Standards: Only variables should be assigned by reference in /opt/bitnami/apps/joomla/htdocs/plugins/system/securitycheck/securitycheck.php on line 434

Parse error: syntax error, unexpected end of file in /opt/bitnami/apps/joomla/htdocs/administrator/components/com_jfbconnect/views/channel/tmpl/user.php on line 118

The security check error I have been getting for a while and will contact that company to fix that issue. But the jfbconnect one I never remember seeing before. But when I go to the com_jfbconnect/views/ folder I do not see any channel folder only the loginregister and opengraph folders.
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9 years 2 months ago #51165 by alzander
You're looking in the front-end. In the /administrator/ directory, there is a /components/com_jfbconnect/views/channel/tmpl/user.php file. I'm not sure why the parse error is happening as that's not something we've seen before though. It could be the securitycheck plugin is causing the initial error that's showing in our modal

I'd recommend trying to disable the securitycheck plugin, temporarily, to see if that fixes the issue.

Beyond that, can you let me know what version of PHP you're using? You can find out in the Joomla -> System Information area. That may help narrow things down as well.

Thanks,
Alex
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9 years 2 months ago #51174 by kinbla
Was looking in wrong directory as you pointed out. adding php to those lines fixed the issue. And for the securitycheck I just had to update it. Everything is working good now.

Thanks
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9 years 2 months ago #51179 by mel
Glad you got it working. The code is fixed for the next release already, so you shouldn't have to worry about it again.

-Melissa
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. JFBConnect Social Channel error when picking user
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