I cannot install the JFBconnect package I just bought?

I cannot install the JFBconnect package I just bought?

I just bought JFBconnect for 2.5. I downloaded the zip file and added the zip file to my desktop. When I'm in my Extension Manager, I choose the downloadet zip file (jfbconnect_v6.5.3.zip), and  click Upload and Install. I immediately get the error message: "JFolder::create: Could not create directory Path: /home/56/w115128
Warning: Failed to move file!". I followed the steps from your tutorial: https://www.sourcecoast.com/jfbconnect/ … or-joomla. 
What can I do to install JFBconnect correctly, so I get started??? -Nina
https://www.sourcecoast.com/images/agorapro/attachments/40241/mini_Screen-Shot-2016-04-26-at-153346.png

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Re: I cannot install the JFBconnect package I just bought?

That error almost always means there's a file permissions issue on your system. The error is thrown by Joomla itself while trying to start the install process and not a part of the JFBConnect package at all.

I'd recommend looking at the following help information from the great guys at OSTraining to see if that helps get you going.

Other options would be to unzip the package and upload to a custom directory on your server (like /tmp/jfbconnect/. Then, use the "Install from Directory" option in the installer.

I hope that helps, but if you need anything else, please let us know.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
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