I cannot install the JFBconnect package I just bought?

I cannot install the JFBconnect package I just bought?

I just bought JFBconnect for 2.5. I downloaded the zip file and added the zip file to my desktop. When I'm in my Extension Manager, I choose the downloadet zip file (jfbconnect_v6.5.3.zip), and  click Upload and Install. I immediately get the error message: "JFolder::create: Could not create directory Path: /home/56/w115128
Warning: Failed to move file!". I followed the steps from your tutorial: https://www.sourcecoast.com/jfbconnect/ … or-joomla. 
What can I do to install JFBconnect correctly, so I get started??? -Nina
https://www.sourcecoast.com/images/agorapro/attachments/40241/mini_Screen-Shot-2016-04-26-at-153346.png

BMCNorge
useravatar
Offline
1 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: I cannot install the JFBconnect package I just bought?

That error almost always means there's a file permissions issue on your system. The error is thrown by Joomla itself while trying to start the install process and not a part of the JFBConnect package at all.

I'd recommend looking at the following help information from the great guys at OSTraining to see if that helps get you going.

Other options would be to unzip the package and upload to a custom directory on your server (like /tmp/jfbconnect/. Then, use the "Install from Directory" option in the installer.

I hope that helps, but if you need anything else, please let us know.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24626 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.
There are 0 guests also viewing this topic
There are 0 users also viewing this topic

Board Info

Board Stats
 
Total Topics:
12044
Total Polls:
0
Total Posts:
50487
Posts today:
9
User Info
 
Total Users:
49043
Newest User:
андкул
Members Online:
0
Guests Online:
3433

Online: 
There are no members online
Social Stream
Hide. Seek. Play!

Countdown Hide & Seek Game

Get the new way to play hide & seek! Countdown, the new toy from the founders of SourceCoast, launches this November.

Take care of some holiday shopping early with 20% off and free shipping!

Get Offer

Before You Leave

Let us send you a 10% off coupon

For Your Next Purchase

Please enable the javascript to submit this form

No , I don't want a discount