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Topic-icon FB Connect Button Disappearing

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14 years 4 months ago #2533 by cgivre
Hello,
I just upgraded to the newest version of JFBConnect and the FB Connect button seems to have disappeared. Since this is my development site, I've tried different templates, but I really don't have much of anything running on the site, so I can't imagine what would be causing this. Any help would be greatly appreciated.
Thanks,
-- Charles
The URL is dev.mikvahminder.com
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14 years 3 months ago #2594 by alzander
I couldn't find the login module on your dev site you posted. However, when the button dissappears, it's usually when there's a javascript error on the page. The FB libraries are very js based, so if there's an error in any other module, or Mootools is being prevented from loading, this can cause an issue like your seeing.

Let us know if this helps, or if you continue to run into issues.
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14 years 3 months ago #2598 by cgivre
Hello,
I figured out that it had something to do with the subdomain (<!-- m --><a class="postlink" href="dev.mikvahminder.com">dev.mikvahminder.com) that I was using, because when I tried it on my active site (www.mikvahminder.com">www.mikvahminder.com), the FB Connect button appears. I'm wondering if there's some javascript somewhere which doesn't like non-www subdomains.
Thanks anyway,
--C
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14 years 3 months ago #2647 by alzander
There isn't Javascript that checks that directly, but when you're testing on different domains, you need to make sure that you've updated your Facebook Connect URL (or create a new demo app with a new URL to test with).

Hope this helps, let us know if you run into any additional problems.
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14 years 3 months ago #2721 by mtatem
<!-- m --><a class="postlink" href="credulus.net/credulussystems/">credulus.net/credulussystems/ having the same issue on this website. Used a different template and it shows up. This template does not...both Joomlart templates.....need help getting the facebook logo to appear
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Support Specialist
14 years 3 months ago #2787 by alzander
mtatem: Did you fix your issue? I'm seeing the FB Connect button now. Though, I am getting the cross-domain receiver error if I follow your link. Try reading this post to fix that problem:
<!-- m --><a class="postlink" href="www.cmsmarket.com/forum/index.php?f=38&t=102&rb_v=viewtopic">www.cmsmarket.com/forum/index.ph ... =viewtopic

Generally, if a template fixes the problem, it's because the 'bad' template is doing something it shouldn't be with Mootools. Either not allowing it to be loaded, or including a different version than what comes with Joomla. Try looking into that, and if you need help, just let us know.
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