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Topic-icon Notifications not being sent?

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11 years 11 months ago #22578 by miamiman
Since about a week ago, we have stopped receiving notifications of new posts.

Just upgraded, and still no notifications?

Has something changed at FB?
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11 years 11 months ago #22609 by alzander
Not sure.. can you let me know a specific page that you're not getting comments on so we can test?

Thanks,
Alex
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11 years 11 months ago #22644 by miamiman
For example, I made serveral replies to the following page and never received a notification:

www.ventasdeseguridad.com/201205036481/n...n-a-los-mejores.html
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Support Specialist
11 years 11 months ago #22667 by alzander
When I try to create a comment, the following Javascript error is logged:
GET: http://www.ventasdeseguridad.com/component/option,com_jfbconnect/commentID,10150994687076833/controller,social/href,http%253A%2F%2Fwww.ventasdeseguridad.com%2F201205036481%2Fnoticias%2Fempresas%2Fpremios-excelencia-mexico-2012-reconocieron-a-los-mejores.html/lang,es/task,commentCreate/ 404 (Not Found)
What SEF extension are you using? That seems to be messing with JFBConnect URLs in a way that's preventing the AJAX request to happen properly. Most SEF extensions have a way to 'skip' SEF URLs for certain extensions. If yours has this, please disable SEF URLs for JFBConnect.

Thanks,
Alex
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11 years 11 months ago #22668 by miamiman
I'm using SH404sef; I will disable and advise.

Yup... I set to "skip" in Sh404sef and it worked.

Thanks.
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Support Specialist
11 years 11 months ago #22681 by alzander
Glad to hear that fixed it for you!

Let us know if you run into anything else,
Alex
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11 years 11 months ago #22708 by Ivan
Replied by Ivan on topic Notifications not being sent?
Do you know if there are any issues using JoomSEF?
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Support Specialist
11 years 11 months ago #22721 by alzander
Ivan,
Don't know of any issues, but the same above is recommended.. if you have a way to skip JFBConnect URLs, I'd do it. JFBConnect doesn't really have any public-facing URLs, except the registration page. The rest are for Facebook communication and AJAX calls. No point in messing with those as sometimes it causes issues.

Alex
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