Topic-icon Facebook login dont work

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11 years 9 months ago #46352 by bison
Hi there
when clicking "login with facebook" the popup shows, and dissapears, and the the message "you are now logging on with your credentials", and then nothing more happens.
the user is NOT registred.
Using latest joomla - jomsocial JSPT and payplan. Autotune has been run without remarks, and jomsocial is set to use jfbc connect.

using jfbc connect 6.12

Please advise
regards
Bison
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11 years 9 months ago #46356 by alzander
Replied by alzander on topic Facebook login dont work
I just tried using the Facebook login button from the JomSocial home page. After clicking it, the popup appeared and I was redirected to what looked like the PayPlans selection page.

When you say "nothing happens", what does that mean? Are you left on the same page, are you going to the PayPlans page, or something else?

My account wasn't created, but we haven't used PayPlans before. I'm not sure what's happening there, but I'm also not sure what you're trying to do.

Thanks,
Alex
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11 years 9 months ago #46360 by bison
Replied by bison on topic Facebook login dont work
Hi Alzander

In payplans its set to use the jomsocial registration, so if it worked, it should after the facebook sync, it should continue with the jomsocial registration (profile fields-avatar),
but it doesnt.
It just goes back to the payplan selection page.

Best regards
Bison
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11 years 9 months ago #46361 by bison
Replied by bison on topic Facebook login dont work
Hi Alzander
If you need payplan component to investigate the issue, I can send it to you. Same goes for admin credentionals, if you want access to the site backend.

Best regards
Bison
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11 years 9 months ago #46364 by alzander
Replied by alzander on topic Facebook login dont work
How is the user being redirected to PayPlans in the first place is what I don't understand. It seems like something is intercepting our registration flow and redirecting to PayPlans before we're able to create the user.

Do you have some sort of plugin or setting somewhere that's forcing the user to PayPlans? If you could describe that setup more, that would help us understand what may be going wrong.

Generally, JFBConnect should be configured to automatically register the user and then you can have the New User Redirection set to the PayPlans package page. From there, the new user can select their package and signup. They will have already been registered though.

Thanks,
Alex
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11 years 9 months ago #46374 by bison
Replied by bison on topic Facebook login dont work
Hi Alzander
The registration workflow is in fact the other way around. The user must select the payplan plan, before going on with the registration. reason for this is 2 things. system must know the plan the user is going to sign up for, and acording to that plan the JSPT profile settings is set for the jomsocial registration.
different plans, has different jomsocial fields thats needs to be filled out, hence the registration workflow.
Would it help you, if I send you the component payplan and JSPT ?

Best regards
Bison
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11 years 9 months ago #46385 by alzander
Replied by alzander on topic Facebook login dont work
JFBConnect currently doesn't support the registration flow your looking for. We support using JomSocial for letting the user register using that registration flow. You can enable that with the following settings in the JFBConnect -> Configuration area:
* Registration Component = JomSocial
* Enable Automatic Registration = No
That will redirect the user to JomSocial's registration page after they try to login with a social network.

Unfortunately, we don't have any built-in support for PayPlans or JSPT right now, so I'm not sure what's going on there. I'm still unsure how the user is being redirected to PayPlans in the first place. It's possible with the settings above that you may be able to get things to work. I know PayPlans has some integration for JFBConnect, which you can find here .

We are also planning to add PayPlans integration in a future release, but I don't have a timeline on when that would be available.

I hope that helps get you started, and let us know what progress you make,
Alex
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11 years 9 months ago #46452 by bison
Replied by bison on topic Facebook login dont work
Hi Alzander
I got a developer from Readybytes (payplan,JSPT), to have a look , this is the message I got back

I`ve tried the normal sc login also as a test, and the facebook login dont work.

Please advise
Bison



Message from Readybytes:
Hi Bison,

Sorry for the delay.
We checked it and get to know that issue is not generated by PayPlans. Even when we disable PayPlans at your site, Login with Facebook is not working.

We suggest you to enable SCLogin module and disable PayPlans System plugin and try to register with JFBConnect.
You will get to know that it is also not working.

Please contact jfbconnect for this issue. They can guide you better.
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11 years 9 months ago #46456 by alzander
Replied by alzander on topic Facebook login dont work
Trying to login with Facebook, I'm brought to the following page:
/component/xipt/?view=registration

Do you have a plugin that is redirecting the user to the XIPT registration page? If so, that's what's causing the issue. In general, JFBConnect performs it's registration process and there can't be another plugin that's interrupting or hijacking the registration flow. If there is a XIPT system redirect plugin, or some other method that redirects all new users to the XIPT profile selection page, please try disabling it and see if the Facebook registration flow works properly.

If not, or you have any other problems, please feel free to Private Message me admin credentials for your site. We'll gladly take a look to see if we can determine what is causing the redirection and preventing the standard JFBConnect registration process from finishing.

Thanks,
Alex
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11 years 9 months ago #46457 by bison
Replied by bison on topic Facebook login dont work
Hi
Tried to unhook JSPT, but login with facebook still fails...

I`m sending you admin info in a private message

regards
Bison
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