Topic-icon Can't access my account at chrome

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9 years 8 months ago - 9 years 8 months ago #59592 by Yuganov
Hello, please watch the video.
Last edit: 9 years 8 months ago by Yuganov.
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9 years 8 months ago #59600 by alzander
Yuganov,
Please help us with the following so we can investigate further:
* Post from the account you subscribed to JFBConnect from. That way, we can look up your Autotune history and get more details about your JFBConnect installation.
* Let us know what version of JFBConnect you are using
* Post a URL for a page we can test from. Right now, we don't see the login buttons enabled anywhere on your site.

Thanks,
Alex
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9 years 8 months ago #59685 by rlopes
Posting from account that was used for JFBConnect subscription. We are using the lated version (purchased recently).
We have created test website in order to let you test it without affecting live site: www.manili.com
Let me know if you need superadmin or/and ftp access.
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9 years 8 months ago #59701 by alzander
I can't test on that site. When I click the Facebook login button, the popup shows:

App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.

Can you take the app out of development mode?

Also, from your video, I see you have the following 2 extensions installed:
* Login Boss
* Redirect after Login
Can you disable both of those completely and test again to ensure they aren't interfering with the login flow?

Thanks,
Alex
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9 years 7 months ago - 9 years 7 months ago #60079 by rlopes
Hello, sorry for the delay in my reply. I've created test website in order to reproduce the bug and remove Redirect on Login and Login Boss extensions. Facebook login is working now, but user seems to be logged in not completely - I can't access user account when logged in via facebook (all I see is a logout button). But when log in using his credentials - all is working fine. Have a look at this video:
Last edit: 9 years 7 months ago by rlopes.
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9 years 7 months ago #60083 by alzander
That is a very weird issue. I'm unsure why the user would be treated any differently when logging in via Facebook vs their Joomla credentials. It's the exact same underlying account that Joomla sees.

The only suggestions I have right now are:
* Make sure that all caching is disabled on your site
* Disable SEF URLs
Test both of those options to see if the issue goes away and let us know. If so, we can help figure out the problem from there.

Beyond that, I think we'd need access to that test site to investigate further. To Private Message credentials, use the mail icon under my name to the left.

Thanks,
Alex
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9 years 6 months ago #60117 by rlopes
Hello Alex, Sent you a personal message with credentials.
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9 years 6 months ago #60130 by rlopes
Any updates?
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9 years 6 months ago #60133 by alzander
I apologize for the delay. On the demo site you setup, a lot of the links are no longer working and I'm getting a lot of 404 errors.

Ultimately though, here's what I'm seeing:
* When I login with a Joomla user, I'm sent to:
editaccount/profile
* When I login with JFBConnect, I'm redirected to the "contacttest" page. That's because the New and Returning User Redirection settings in the JFBConnect -> Configuration area are set to "Contact" and JFBConnect is properly redirecting them to that page.
* When logged in with a social network, if I paste editaccount/profile into the address bar, I'm able to see and edit my account

So, it seems the edit profile and other views do work with social authentication now. I'm unsure why many of the other links are 404 errors, but that's unrelated to JFBConnect.

If you're still having issues, please let us know exactly how to recreate and we'll gladly test further.

Thanks,
Alex
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9 years 6 months ago - 9 years 6 months ago #60242 by rlopes
Sorry, this is a test vebwsite, so some links were not correct. They are fixed now. The main question is that facebook login behaves different at chrome and at firefox. It is working well at firefox, but doesn't work well at chrome. I become semi-logged in at chrome and can't access account page.


Also login with google dowsn't work.
Last edit: 9 years 6 months ago by rlopes.
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