Topic-icon import city, school from facebok

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11 years 4 months ago #50654 by fb_1071870164
Hi,

when a user connect to my site via jbf i am getting just his avatar / cover / male or female and thats it, i am using jomsocial and i added the fields and i added it at the profiles

Social Network Profile Import Configuration
Jomsocial Field Facebook
field name i choose the one i needed and so on.

but, its not importing city or country or birthday, it import just the above. why? please advise.
BR
Amit
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11 years 4 months ago #50663 by mel
Amit,

Here are some suggestions/questions:

1. What version of JFBConnect are you using? Facebook had changed the available fields to be imported (specifically with regards to location), so if you're using an outdated version this might be part of the problem.
2. Please make sure that when you log in on the front-end, the user is logging in with the facebook button and not another social network or Joomla credentials. JFBConnect only retrieves updated profile information from FB when authenticating with the Facebook button. It won't be retrieved on just using the "Connect to other social networks" option when you are already logged in with another account.
3. Please verify that the 'Always Import Profile Data' setting in JFBConnect > Profiles > JomSocial tab is enabled so that all of the profile data should be imported.
4. Navigate to facebook.com/settings and click on the Apps tab. Open your application and verify that Birthday and Current City are permissions that you have approved. If they are not, please try removing your application and re-logging in and approving it from your site-front end.

Let me know if any of these suggestions help.

-Melissa
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11 years 4 months ago #50704 by fb_1071870164
hi,

i am using 6.2.4
i check the app and the Birthday and Current City are permissions

but i am not getting them, just the name / cover / avatar and male/female

please advice or check

BTW
when i am tring to logout its seems that its looped. and i am getting an error message.

all of this its on other sie, not the site that i register with, how can i send you the details?

BR
Amit

BR
Amit
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11 years 4 months ago #50710 by mel
Amit,

I just created a test account on your site and was only prompted for the public profile permission (which has name, profile picture, age, gender and other public information) and email address. There are no birthday or location permissions requested.

However, when I look at the page source for what JFBConnect is requesting for permissions, I see the following: email,user_birthday,user_about_me,user_location,user_education_history

This indicates to me that you probably have not requested your app to reviewed by Facebook yet. From Facebook's page about extended user profile permissions at developers.facebook.com/docs/facebook-lo...nce-extended-profile

If your app asks for more than than public_profile, email and user_friends it will require review by Facebook before your app can be used by people other than the app's developers.

The time to review your app is usually about 7 business days. Some extra-sensitive permissions, as noted below, can take up to 14 business days.


You should be able to test the extended permissions by authenticating with an administrator of the application without going through the review process. However, for all other users, you will need to go through the review process. If you have already gone through the review process and are still having this problem, please let me know.

-Melissa
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11 years 4 months ago - 11 years 4 months ago #50717 by fb_1071870164
hi,
it is very complicated all the things that they want.

i need just the birthday and location. is there a better way?



BR
Amit
Last edit: 11 years 4 months ago by fb_1071870164.
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11 years 4 months ago #50720 by mel

it is very complicated all the things that they want. i need just the birthday and location. is there a better way?

In short answer, no. We have no control over Facebook's rules for extended permissions. If you want access to the birthday and location information, you will need to go through Facebook's review and submission process. If you don't want to have to get approval, then un-map the fields in the JFBConnect Profile configuration area and just ask for default profile data.
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11 years 4 months ago #50727 by fb_1071870164
ok,
i will do so, i want that the user will signing with jbfconnect and in the first time he will have to fill in the form for address and age, for some reason the date-picker isn't working, i dont know why, i looked at your forum and i saw that alex already answer about that Q but his solution is already exist at my version, so i don't know what to do.

and one more Q - when i am trying to log out with the sclogin, i am getting an error (loop) why is that?

BR
Amit
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11 years 4 months ago #50733 by alzander
I'm not sure why the calendar field isn't working. It's something we can look into. Before that though, I'd recommend checking out the "Registration Component" setting in the JFBConnect configuration area. If you set that to "JomSocial", the user will be brought through the standard JomSocial registration flow with their details that can be imported from Facebook pre-filled for them. It's recommended since you can use the same flow as for all other users and shouldn't have any issues like you mention above as JomSocial makes changes to their code.

Let us know if that works for you or not and we'll try to look into the calendar issue on our regsitration page, but I'm not sure when we'll have an answer.

As for the SCLogin module, can you explain a lot more about what's happening? Is it when you login with Joomla or Facebook credentials? What URL is shown in the address bar during the loop? Any other details you can provide would really help.

Thanks,
Alex
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11 years 4 months ago #50739 by fb_1071870164
hi,
the registration componnent is jomsocial.
the problem is that the import details from facebook isnt include birthday / city and for to do so, i need to make a request from facebook.

and even if i do so, some user dont like to use facebook.

the loop:
The webpage at www.domain/index.php?option=com_content&...cle&id=99&Itemid=470 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS

i cleared everything and tried with all the browsers.
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11 years 4 months ago #50747 by alzander

the problem is that the import details from facebook isnt include birthday / city and for to do so, i need to make a request from facebook.

Yes, you need to request to use the permission from Facebook. There's nothing we can do to get the user's birthday if you haven't submitted your permissions for approval.

and even if i do so, some user dont like to use facebook.

That's fine. Nothing I mentioned above requires users to register through Facebook. It's their choice how to register. JFBConnect just makes things easier if they choose to register with a social network.

For the loop, again, can you tell us a lot more about what you're doing and/or try the following:
* Is it when you login with Joomla or Facebook credentials?
* If with a social network, is this a first time registration or a returning user?
* Disable any socialprofile plugins you have enabled (temporarily) to see if the issue goes away
* Disable any authentication/user plugins that aren't for Joomla or for JFBConnect (temporarily) to see if the issue goes away

Hopefully the info or tests above will help narrow things down.

Thanks,
Alex
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