JFBConnect Remote Error Check

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11 years 4 months ago #50365 by [email protected]

JFBConnect Remote Error Check was created by [email protected]

I've been unable to troubleshoot this problem away by deleting other facebook extensions.

Error Message on Test at auto-tune

JFBConnect Remote Error Check
Checks performed on: accordwithnature.org/
Warning: Issues were found with your site. Please check all tests below and correct any warnings or errors.

Test: JFBCSystem plugin is enabled
Fail: Not Detected! Please enable in the Site Config area of Autotune or in the Joomla plugin manager.

If the JFBCSystem plugin is enabled, but you still get this error, please check:
Your site is not in Offline Mode. If so, turn your site Online and re-run the Error Checker.
If you have a 'mobile template', disable it and re-test
Some templates have their own Facebook integration, and actively try to remove other Facebook extensions files. Try a different template.

No further tests can be run until fixed.

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mel
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11 years 4 months ago #50370 by mel

Replied by mel on topic JFBConnect Remote Error Check

After a quick glance at your page source, it looks like you are using Javascript and CSS optimizations on your website. If you disable those settings in your template and any plugins (like JCH Optimize), try running the error check again and I believe that it will work properly.

In general, we recommend keeping these settings disabled if you run into any strange issues like our default stylings of the social buttons not being loaded (jfbconnect.css) or clicking on the social network buttons to login doesn't work.

I think this will be the root of your issue, but let me know if you continue to have problems after trying this.

-Melissa

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11 years 4 months ago #50378 by [email protected]

Replied by [email protected] on topic JFBConnect Remote Error Check

I disabled JCHOptimize with no luck
I took away relevant features in the template and no luck.

Same error message

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mel
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11 years 4 months ago #50380 by mel

Replied by mel on topic JFBConnect Remote Error Check

Looking at your page source, something is still optimizing it. Can you leave the settings off and clear your cache so we can look at it again?

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11 years 4 months ago #50381 by [email protected]

Replied by [email protected] on topic JFBConnect Remote Error Check

frankly I'm afraid if de-optimization of my whole site is the solution I'm not sure this product is for me. but i would still like to try it out to determine. Perhaps there will be a way I can optimize it and continue to use the product. I do own the sister site .com and perhaps can play them off eachother using one for your product and the other for my site.

anyway

I'm not sure what you mean by leave my settings off? I can clear the cache but I suppose you mean turn the settings off first and I'll need a hint as to what that means. Pardon my amateurness!!

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11 years 4 months ago #50384 by alzander

Replied by alzander on topic JFBConnect Remote Error Check

We're not suggesting to de-optimize your site permanently. Our Error Check tool is a simple tool meant to look for standard features on a page. When you compress files together, minimize things and switch everything up, the tool simply doesn't work. What we'd recommend *if* you want to use the tool is:
* Disable the optimization features
* Clear your caches
* Run the test
* Re-enable the optimization stuff

At least then, you can tell if the checks performed pass.

Ultimately though, the Error Check is just a tool. The best thing to do is test yourself and see if you run into any actual functional issues. If you do run into problems, we may recommend disabling optimizations and testing again to see if it still breaks.. if not, we just need to figure out what specific optimization is causing problems and work around it. You would never have to disable everything permanently though.

I hope that helps explain, but if you need more assistance, just let us know.

Thanks,
Alex

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11 years 4 months ago #50387 by [email protected]

Replied by [email protected] on topic JFBConnect Remote Error Check

Yea I do want to use the tool, i just wasn't gathering that we intended to reoptimize after the check was succesful. I'm all for this troubleshoot but I'm not finding anything else to deoptimize. How could i go about categorically deoptimizing everything, or am i trying to find each and every plug in that can be optimizing something.

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11 years 4 months ago #50388 by [email protected]

Replied by [email protected] on topic JFBConnect Remote Error Check

i have cleared cache and re disabled the optimize

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11 years 4 months ago #50389 by alzander

Replied by alzander on topic JFBConnect Remote Error Check

Actually, the checker looks to be working now. The only error I see is:

Test: Facebook Javascript library inclusion
Fail: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

That error is being shown because another extension is including the following code on your page:

<!-- Facebook SDK -->
<div id='fb-root'></div>
<script type='text/javascript'>

      // Load the SDK Asynchronously
      (function(d){
      var js, id = 'facebook-jssdk'; if (d.getElementById(id)) {return;}
      js = d.createElement('script'); js.id = id; js.async = true;
      js.src = '//connect.facebook.net/en_GB/all.js';
      d.getElementsByTagName('head')[0].appendChild(js);
    }(document));

</script>
<!-- End Facebook SDK -->

That is the 'old' version of the Facebook Javascript API which was discontinued about a year ago. It's no longer meant to be used and can cause conflicts with some JFBConnect features.

I can't tell what extension is including that Facebook Javascript code. I'd check your plugins and/or template for any Facebook features and try to disable them.

I hope that helps get you going, but if not, let us know.

Thanks,
Alex

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11 years 4 months ago #50392 by [email protected]

Replied by [email protected] on topic JFBConnect Remote Error Check

Ok so i disabled the sh404sef core social buttons plugin and the acymailing share on social plugin

i previously disabled the optimize plugin. i believe i didnt get that before because i had not cleared cache and the results werent registering

now what is the procedure here. i am to make the plugin work and then reenable the other plugins to see if they cause errors?

thanks for the help

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JFBConnect Remote Error Check