Topic-icon FB Login stopped working

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14 years 3 months ago #20062 by kevstr
Had this working fine for a couple weeks, now I get this error in the facebook popup that appears when you click on the "Login with Facebook" Button:

Forbidden
You don't have permission to access /components/com_jfbconnect/assets/jfbcchannel.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



At the top of my site I get this error when I turn on Debug:

Login denied! Your account has either been blocked or you have not activated it yet.

URL: www.marchmelee.com


Any ideas where I can fix this?
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14 years 3 months ago #20063 by mtk
Replied by mtk on topic FB Login stopped working
Hello,
I was able to register to your website with my FB account, and also logout and re-login successfully.

could you please verify the problem still exists?
if so, please show us a screenshot of the problem, we might be able to tell more with it.

Thanks,
Mati
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14 years 3 months ago #20085 by kevstr
Replied by kevstr on topic FB Login stopped working
I am attaching a screenshot and Yes, this is still happening to me, when I login.

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14 years 3 months ago #20086 by kevstr
Replied by kevstr on topic FB Login stopped working
Below is the other error indication I receive, this one at the very top of my page.

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14 years 3 months ago #20096 by mtk
Replied by mtk on topic FB Login stopped working

kevstr wrote: Below is the other error indication I receive, this one at the very top of my page.

This (Joomla) error is due to the fact that you have set the User Registration process to wait for the User Activation.
since the User has not been activated yet, it cannot login.

We suggest setting JFBC to bypass the User Activation process, when a user registers to the website with his FB Account, since FB has already done the activation (validation of the email), and it should be OK to trust their validation.

As for the 500 error, it seems to be happening only with IE9m so there must be some JS error hidden somewhere.
Mati
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14 years 3 months ago #20097 by kevstr
Replied by kevstr on topic FB Login stopped working
I do not have the user registration process set to wait for User activation. It is and always has been set Skip Joomla User Activation. Nothing has changed accept for an upgrade to JFConnect that I did a couple days ago.

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14 years 3 months ago #20100 by mtk
Replied by mtk on topic FB Login stopped working

kevstr wrote: I do not have the user registration process set to wait for User activation. It is and always has been set Skip Joomla User Activation. Nothing has changed accept for an upgrade to JFConnect that I did a couple days ago.

is the created user blocked in CB?
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14 years 3 months ago #20101 by kevstr
Replied by kevstr on topic FB Login stopped working
I am not using CB
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Support Specialist
14 years 3 months ago #20106 by alzander
Replied by alzander on topic FB Login stopped working
Kevin,
That error is specific to IE only. The jfbcchannel.php file is included as a way to optimize load times and prevent some issues when Facebook Connect is used within IE. You'll need to make sure that the directory and file are set so that they can be executed by PHP and/or Apache. Right now, something (permissions, .htaccess, or another restriction) is preventing that file from loading. Without it loading, IE logins (and other Facebook features) will have issues.

When it works, if you hit the page below on your site, it should simply be blank (white). If you open the source HTML, you'll see a Javascript tag including a file from Facebook. It looks simple, but that does a lot behind the scenes:
www.marchmelee.com/components/com_jfbcon...sets/jfbcchannel.php

Hope that helps, but if you need more information, let us know.

Alex
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14 years 3 months ago #20108 by kevstr
Replied by kevstr on topic FB Login stopped working
Thanks Alex, I will take a look at permissions and such tomorrow morning and get back to you.
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