Workaround for RocketTheme template/Reveal Page conflict not working.

We have complete your steps for the temporary workaround for users with RocktTheme/Gantry templates...and are still getting the same results, no Reveal Page displayed. Both lines in the /xxx/canvas.php file have been commented out, as directed by your posting.

Here are some quick screen snips of our settings, can you take a look and let me know if you see anything awry? THANKS!

Notes/Questions:
** we have our FB Page temporarily set to "Wall" instead of our "Welcome!" page until we get this straightened out;
** our Reveal Page article ID is 225, and the Welcome! Page article ID is 226;
** Q: do our URL's and article ID inputs look to be of the correct formats?
** Q: when we direct-link to the Reveal Page article, we get "Article" displaying on the rendered page...how do we eliminate this?

Appreciate your help and fantastic products!

Alex -

I removed both of the "commented outs", so the canvas.php file is back to original format, fyi.
Changed the FB App Page settings to use the homepage, as directed:

The Reveal Page still does not appear for "unliked" visitors, still;

And the template is still rendering, instead of just showing the home page by itself. (I also tested using the article, and the template rendered still, fyi);

...I will private message our FB page to you, next.

If it would help to use a non-RT Template for the reveal page, I'm open to doing that. If so, do you have a suggestion of one to use? If we stay with the RT Template, I'm not sure how to constrain it to 520px for the Page Tab view without effecting the Canvas view, too.

Thanks!

There are several strange things still happening we see from our end. First question, have all the issues been rectified between RocketTheme Templates using Gantry and JFBC? Using different templates for the "App as Page Tab" and "Canvas App" causes issues, it still appears.

We want to stay with our default template (RT w/Gantry) as the display template for our Canvas App, obviously. If we use that same display setting for "App as Page Tab", the correct article displays on our FB "Welcome!" page BUT the template does, too. (Which we do not want, only the article itself should display). The obvious fix then, would be to change the display setting in the "App as Page Tab" to something other than the default RT/Gantry template. When we change the template there, the Canvas App will now render using the template setting used in the "App as Page Tab", even though the Canvas App is still set to the default RT/Gantry template.

Here is a snip of what the "App as Page Tab" looks like since we have to keep both display settings to the RT/Gantry template in order for the Canvas App to work correctly. You can see the correct article, but we don't want the RT Template to display. Note also, the Reveal page still isn't working...you can see in the snip the "Like" button is available while the article showing isn't the Reveal-article, it's the Page-article that should display after the "Like" is completed.

FYI...the snip shows a user who visits our page but has not liked it, yet.

Thanks. :\

I've been using the -no override- setting on the page and canvas tabs since I initially found the post on the conflicts with RT/Gantry and JFBC. I have also tested various combinations of templates, but must leave them both set to default to get the canvas to display correctly. The Page still has the RT Template rendering along with the Page article, instead of just seeing the Page article.

The setting for auto-login has been off from the beginning. My settings, here:

I also made sure I was completely logged out of Joomla, dumped the Joomla cache as well as clearing the browser(s)....after going back into FB to the Page, the way it displays on my end is same as before. I also contacted a friend about 500 miles away to do a bit of testing for me, too. The results displaying on his end for the Page included the RT Template, exactly as mine is doing. Even when I had my friend UnLike our Page, when returning to it again the reveal page did not display. The article that does display is the Page article, though. It appears that JFBC does not detect an UnLike, so this must be why I am not getting the reveal page to work on my end, and probably same for my friend.

Could it be you are seeing the reveal page because you have never Liked the Page, at all?

This would explain why I have never been able to get it to work...I had Liked the Page long before configuring JFBC, and have Liked/UnLiked it several times, too, during testing. Can you go ahead and Like the Page and see how it acts? Then UnLike it, and see if you now have the same results now as me?

As for the RT Template showing up along with the Page article, I can't figure that one out. My friend had it showing on his end, too. It will be interesting to see if you also start seeing it, after Liking and UnLiking the Page....any screen snips are greatly appreciated.

Thanks!

So when you UnLiked the Page, then returned to it again...you got the reveal page?

I've completely logged out of FB (AND Joomla), returned to the FB Page, and still see exactly what I have been seeing all along. Doesn't seem to matter if I am logged in or out of FB...or Joomla.