Not getting notification of new K2 Comments anymore

I have no idea how the spam advertisements made it to the bottom of your page, and don't have a great solution as to how to get rid of them. If your site was hacked and someone was able to modify your template, or some other extension, to add those, they likely have full control to do anything they want on your site. You can start by scanning your files for the text in one of the links. Once found, try to remove it. However, as noted above, if they got in before, they'll be able to get in again.

You really need someone with a security / hacking background to investigate what happened to close the hole and repair the damage. Or, if you have backups, at least restore an old backup.. though, you'll still want to plug whatever hole is being used to add that.

As for the comment notifications, I don't see a direct reason why they wouldn't be sent. Unfortunately, the spam ad links are being inserted at the bottom of the HTML page *after* the closing </html> link. That's completely invalid syntax, so it's very likely that Facebook (or their Javascript or the JFBConnect Javascript) isn't able to parse the page properly and, therefore, the comment notification function isn't working.

I'd really suggest finding the advert issue as that could be causing, and lead to, a lot more issues if not resolved. When you get that fixed, if the comments still aren't working, let us know and it should be easy to figure that out.

Thanks,
Alex

Glad to hear you found the location of the issue and that it resolved the comments. You'll definitely want to contact your host to help investigate where the security issue may have been coming from. Simply removing the code from the index.php file is likely to not last long.

All the best,
Alex

Not sure why it wouldn't work on those pages. I just left comments on 2847-partybaren-jubilerer . Did you get any notifications?

One thing to test is whether the "Publish to Facebook" checkbox needs to be enabled for the notification to come. I don't think it is required (or not), but that may help narrow things down.

Thanks,
Alex

I did delete the comment.

I just tested again and went through the Javascript that is called, both from Facebook and JFBConnect. Facebook *is* triggering our Javascript and notifying us of a new comment. Our Javascript then tries to hit the URL below, which triggers JFBConnect to send out the notification email:

www.thailandstidende.com/index.php?optio...5c329dc15039aadd3a=1

For some reason, that URL is throwing a 500 error on your site and then redirecting to:
/component/jfbconnect/

We haven't seen or heard of that error before. I also can't recreate on my own development system. Can you let me know if you have any SEF extensions on your site, or if you're using the built-in Joomla SEF URLs? I'd recommend testing the following either way:
* Turn off all SEF URLs
* Turn of all caching
* Go to your home page and navigate to an article (the URL will be different since it's non-SEF now)
* Try to comment
Let us know if that works as it will help narrow things down further.

Thanks,
Alex