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Topic-icon Can't install JFBConnect on J5

3 months 3 weeks ago - 3 months 3 weeks ago #68808 by fb_100000593916283
I have a fresh J5 install and I wanted to install SCLogin and JFBC.
SCLogin installed just fine from the web installer.
JFBC can't be installed from the web installer and is too big to install via upload.

I tried to install it via folder and copied the zip archive to the tmp folder of my site. When I try to install it I get the attached message:



I suppose I could try to unzip it on the server and see if it finds whatever it's looking for that way, but I don't think that should be necessary so I wanted to ask first.

Thanks!
Attachments:
Last edit: 3 months 3 weeks ago by fb_100000593916283.
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Support Specialist
3 months 3 weeks ago #68809 by mel
Replied by mel on topic Can't install JFBConnect on J5
Please try editing your php.ini file and updating it to these settings
upload_max_filesize="6M" 
post_max_size="6M"

After you make the changes and restart Apache, please go to the System -> System Information -> PHP Information section in the Joomla Admin area. Then, search for the values you updated "upload_max_filesize" and "post_max_size". Please make sure that is at the 6M value you specified above to make sure the values took effect and then try the installation again.
The following user(s) said Thank You: fb_100000593916283
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3 months 3 weeks ago #68810 by fb_100000593916283
That did allow me to upload it but didnt' work via "install from folder".

Thank you!
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Support Specialist
3 months 3 weeks ago #68811 by mel
Replied by mel on topic Can't install JFBConnect on J5
Hmm. I'm not able to reproduce that issue in 5.0.1. I created a folder on my test J5 site in /tmp/com_jfbconnect_v9.1.55 and unzipped to it. The install from folder worked fine for me.
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3 months 3 weeks ago #68812 by fb_100000593916283
I don't know if there is something else different about my hosting. Now that it's installed though I don't want to reinstall on top of it for testing.
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Support Specialist
3 months 2 weeks ago #68813 by mel
Replied by mel on topic Can't install JFBConnect on J5
Understandable. I haven't had any other reports of this behavior, but I'll keep an eye out for it.

-Melissa
The following user(s) said Thank You: fb_100000593916283
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