First off, I apologize for the lengthy delay. We had an issue that was preventing us from responding to support requests but it is fixed now.
The error indicates that you're trying to install one of the social network provider plugins that is a 9.0 or higher version. However, the JFBConnect version installed on the site is 8.x. The best course of action is to install JFBConnect component package first, then the additional provider plugins.
I understand that this response is extremely delayed and it looks like you've been able to install 9.0.244 on some of your sites and run through autotune. If you're no longer having issues with this, please disregard this. Otherwise, let us know and we'll gladly help resolve your problem.
I've also extended your subscription another 6 months. We're sorry for the inconvenience our delayed response has caused.
Thanks
-Melissa
Unable to upgrade
