Topic-icon Never Expire?

Active Subscriptions:

2 weeks 9 minutes ago - 1 week 6 days ago #68513 by [email protected]
I don't want to pay for the service anymore. How to delete me.

[Edited to remove personal order information]
Last edit: 1 week 6 days ago by mel.
Support Specialist
1 week 6 days ago - 1 week 6 days ago #68515 by mel
Replied by mel on topic Never Expire?
When you originally requested to refund your subscription via contact us, I asked for more user account details via email. Apparently you responded, but my email address was removed off of the reply. Therefore, I didn't have the appropriate information to look up the account and wasn't aware that you had responded.

I'm sorry for the confusion and frustration and have processed your emails. Please allow a few business days for the transactions to complete. (There were two active subscriptions attached to your email, so I've refunded/cancelled them both).

Last edit: 1 week 6 days ago by mel.
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