Topic-icon FB Channel turns page blank when published

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1 year 6 months ago #68270 by edtale
Unable to publish content of Business page www.facebook.com/BravoTheater to the site bravotheater.com/. Test preview version shows some posts but not the latest. When published blank out the page associated.
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1 year 6 months ago #68273 by mel
A blank page usually means there's a PHP error. Can you turn error reporting to maximum or development in the Joomla Global Configuration area and see if there are any error messages on the page?

Additionally, can you also go into the JFBConnect backend > Configuration > Advanced area and set Cache Duration to 0 to see if there's any effect?

-Melissa
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1 year 6 months ago #68276 by edtale
Followed directions and removed all warnings and errors. Page is still blank.
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Support Specialist
1 year 6 months ago #68278 by mel
Using the Contact Us form to send info privately, could you send me credentials to the backend so that I can investigate more?
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