Topic-icon Presales question

Active Subscriptions:

None
2 months 2 weeks ago #68080 by ромлип
Hello!
I need social login feature on my site.
I tested your extension on demo site.
The question is:
I have multi language site.
For example user opened Spanish version of my site.
Then user register with your extension.
Will this account have configured with Spanish language in settings?
Screenshot -  directory.audio/images/monopics/2022-07-07_18-44-15.jpg
Thanks!
The topic has been locked.
Support Specialist
2 months 2 weeks ago #68085 by alzander
Replied by alzander on topic Presales question
If the user has set a language on your site using the language selector, then JFBConnect will use that setting when creating the user. So, if they navigate to the site, select Spanish as their language and then choose to register with Facebook or another social network, their account should have Spanish set as their Joomla language automatically.

I hope that helps, but if you need anything else, please let me know.

Thanks,
Alex
The topic has been locked.
2 months 2 weeks ago #68088 by romagromov
Replied by romagromov on topic Presales question

alzander wrote: If the user has set a language on your site using the language selector

 


But Joomla automatically change site language depending on user browser language, and language selector changes automatically too.
Will JFBConnect use that setting in this case?
Technically, they are one and the same.
 
The topic has been locked.
Support Specialist
2 months 1 week ago #68099 by alzander
Replied by alzander on topic Presales question
Yes. Main point there is that the language selector functionality needs to be setup and configured correctly. If so, then JFBConnect should detect that and properly set that value on the user when they are created.

Thanks,
Alex
The topic has been locked.
2 months 1 week ago - 2 months 1 week ago #68111 by romagromov
Replied by romagromov on topic Presales question

alzander wrote: Yes. Main point there is that the language selector functionality needs to be setup and configured correctly. If so, then JFBConnect should detect that and properly set that value on the user when they are created.

Thanks,
Alex

 


It's not working.
All new accounts that were created with JFB have no any languages saved in params.
In same time all users registered via standart Joomla registration - ok, they have configured language in profile settings.
Last edit: 2 months 1 week ago by romagromov.
The topic has been locked.
2 months 1 week ago #68123 by romagromov
Replied by romagromov on topic Presales question
Very need this option, because we need to make an email newsletter.
And we need to send correct messages in the correct languages.
The topic has been locked.
1 month 3 weeks ago #68167 by romagromov
Replied by romagromov on topic Presales question
PLEASE!!!!
Answer me. I'm waiting for more than 2 weeks.
The MAIN reason I purchased JFB instead of other Social Login extensions is getting site language in users' accounts.
You said that it's ok.
But it's NOT.
it's not working.
The topic has been locked.
Support Specialist
1 month 3 weeks ago #68175 by alzander
Replied by alzander on topic Presales question
We'll have to investigate. Can you let us know how you have JFBConnect configured for authentication?
* In the Configuration area, can you let us know the settings for:
Enable Automatic Registration
Registration Component
Skip Joomla User Activation
Registration Display Mode
(You can take a pic of your configuration area as well so we can see all of the settings on that page)

We'll gladly do some testing to make sure we're fetching the language code for the user and setting it.. and, if there's something not right for the specific registration flow you're using, we'll get it fixed.

Finally, I know we're not super responsive now and we apologize. Please note that we do have a 30 day refund policy and we'll gladly honor that if you're unsatisfied.

Thanks,
Alex
The topic has been locked.
1 month 3 weeks ago #68178 by romagromov
Replied by romagromov on topic Presales question

Please note that we do have a 30 day refund policy and we'll gladly honor that if you're unsatisfied.


Alzander, I spent a lot of time setting up your extension.
I no need refund. I just need to set user languge in profile depending on current language site when users register.
So, about settings:

 

 


 
Attachments:
The topic has been locked.
1 month 3 weeks ago - 1 month 3 weeks ago #68179 by romagromov
Replied by romagromov on topic Presales question
I want to remind you - the site is in Production mode.
So, users register every day. And each day I have 50-60 new profiles without configured language.
So, I hope we can solve this problem quickly.
Thanks.
Last edit: 1 month 3 weeks ago by romagromov.
The topic has been locked.
Social Stream
Hide. Seek. Play!

Countdown Hide & Seek Game

Countdown, the new hide & seek toy, is available now! Designed and developed by the founders of SourceCoast, it's the perfect toy to get your kids moving at all ages.

Get the Hide and Seek Toy on Amazon