Topic-icon Tryong to RENEW subscription

1 year 10 months ago #68043 by chrpar
I am attempting to renew my subscription and thier is a 20% discount yet it does not apply when I attempt the renewal 

please advise

 
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Support Specialist
1 year 10 months ago #68046 by alzander
I just sent you an email with instructions on how to renew with the 20% discount. Since your subscription expired, there's an extra hoop to go through.

I hope that helps, but if you need anything else (or don't receive the email) just let me know!

Thanks,
Alex
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1 year 10 months ago - 1 year 10 months ago #68049 by chrpar
Replied by chrpar on topic Tryong to RENEW subscription
I didn't get an EMai l, did you send from here? 

I have nothing recent
Last edit: 1 year 10 months ago by alzander.
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Support Specialist
1 year 10 months ago #68050 by alzander
Yes, that's my email. I originally sent to your email associated with your Joomla account here, starting with 'premier'. I just realized you've emailed from another email and so I sent there as well.

I hope you received it. If not, send me an email at the address above and I'll respond to it.

Thanks!
Alex
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