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Topic-icon Slow loading of support forum

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2 years 2 months ago - 2 years 2 months ago #67813 by masedr
Hi,

Just want to inform you guys that this support forum is loading very slow from my end.
See my attached file.

Thanks ;)



  
 
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Last edit: 2 years 2 months ago by masedr.
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Support Specialist
2 years 2 months ago #67815 by alzander
Yikes! We haven't seen anything like that and we log into our forums from multiple locations.

Can you let us know if the page is viewable/workable while it's loading like that.. or if you have to wait the full 25 seconds before you can even interact.

We'll investigate and see if we can recreate or if (hopefully) it was just a hiccup.

Thanks!
Alex
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2 years 2 months ago #67821 by masedr

alzander wrote: Can you let us know if the page is viewable/workable while it's loading like that.. or if you have to wait the full 25 seconds before you can even interact.
 

Have to wait full 25 seconds :)

But it seems like the issue is gone today. It's loading much faster :)
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Support Specialist
2 years 2 months ago #67824 by mel
Replied by mel on topic Slow loading of support forum
Well we didn't make any changes, so I'm glad the issue resolved itself.

-Melissa
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  7. Slow loading of support forum
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