Topic-icon No facebook button

Active Subscriptions:

None
2 years 5 months ago - 2 years 5 months ago #67619 by nikkra
No facebook button was created by nikkra
The facebook button disappeared. I have now uppdated to JFB Connect 9.0 and made a rewiew on the facebook app. It says it is up to date. But no facebook button appears. Only the tweet button.
ex
sittbrunnen.se/nyheter2/maessor-och-moet...omoniskt-maessbeslut

Regards
Niklas Krantz
 
Last edit: 2 years 5 months ago by nikkra.
The topic has been locked.
Support Specialist
2 years 5 months ago #67620 by alzander
Replied by alzander on topic No facebook button
I looked over the HTML of your page and everything looks to be setup correctly.

If your website is based in Europe or users are visiting are from Europe, some Facebook features will automatically be disabled under certain conditions. We have no control over this. You can read more about these conditions in the post below from Facebook:
developers.facebook.com/docs/plugins/like-button/

I'd suggest trying to be logged in according to what they mention above and see if the Like button properly shows then.

I hope that helps explain, but if you need anything else or have other questions, please let me know!

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
2 years 5 months ago #67623 by nikkra
Replied by nikkra on topic No facebook button
I logged in on FB, but no button. The other issue I do not understand. They write: "have provided consent to the “App and Website Cookies” control."
Is this something that should happend on my website or in the fb app?

Niklas
The topic has been locked.
Support Specialist
2 years 5 months ago #67629 by mel
Replied by mel on topic No facebook button
From this help article, I believe the app and website cookies control should come from a cookie consent prompt coming from Facebook.
www.facebook.com/business/help/348535683460989
The topic has been locked.