Log in | Register
  1. Forum
  3. JFBConnect
  5. JFBConnect v9 for Joomla 3, Joomla 4 and Joomla 5
  7. Subscription ID

Topic-icon Subscription ID

Active Subscriptions:

None
2 years 6 months ago - 2 years 6 months ago #67503 by artypa
Subscription ID was created by artypa
Hello,

where can I find the SourceCoast Subscription ID for Autotune on Joomla?
I go to my Account and I found 'Subscription ID' (XXXXX), the Order ID and Subscriber ID.
Nothing works on Autotune (Joomla) to receive my data from SouceCoast. Please help.

SourceCoast Abonnement StatusUser: User Not Found!Subscription: No Subscription Found!Expires: No Subscription Found! (Expired)Last Checked: 2021/10/06

Kind regards
VH
Last edit: 2 years 6 months ago by artypa.
The topic has been locked.
Support Specialist
2 years 6 months ago #67504 by mel
Replied by mel on topic Subscription ID
First, make sure you're using the "SourceCoast Subscriber ID". It's the long one on the righthand side of the page. Yours starts with 4f61.

If you're using the latest version of JFBConnect, there should be a Refresh link in Autotune right by that Subscription status. If you click that, does the problem still occur? If it's still happening after trying the link, then next clear the cache/cookies in your browser.

-Melissa
The topic has been locked.
Active Subscriptions:

None
2 years 6 months ago #67505 by artypa
Replied by artypa on topic Subscription ID
Thx a lot Melissa. I forgot the Refresh.

VH
The topic has been locked.
Support Specialist
2 years 6 months ago #67506 by mel
Replied by mel on topic Subscription ID
No worries! Glad it was a simple thing :)
The topic has been locked.
  1. Forum
  3. JFBConnect
  5. JFBConnect v9 for Joomla 3, Joomla 4 and Joomla 5
  7. Subscription ID
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS