Popup does not close

Popup does not close

Hi,

The popup login does not close on my website.

petdietdesigner.com

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Re: Popup does not close

When I click the close button, I receive the following error from a plugin on your site:

bootstrap.mootools-fix.js:19 Uncaught ReferenceError: v is not defined
    at HTMLDivElement.hide (bootstrap.mootools-fix.js:19)
    at Object.trigger (jq-bootstrap-1.8.3.js:3482)
    at HTMLDivElement.<anonymous> (jq-bootstrap-1.8.3.js:4231)
    at Function.each (jq-bootstrap-1.8.3.js:720)
    at init.each (jq-bootstrap-1.8.3.js:270)
    at init.trigger (jq-bootstrap-1.8.3.js:4229)
    at b.hide (jq-bootstrap-1.8.3.js:11229)
    at HTMLButtonElement.proxy (jq-bootstrap-1.8.3.js:915)
    at HTMLDivElement.dispatch (jq-bootstrap-1.8.3.js:3582)
    at HTMLDivElement.eventHandle (jq-bootstrap-1.8.3.js:3143)

It's coming from http://www.petdietdesigner.com/plugins/ … ls-fix.js. What is the jvlibs plugin on your site? What happens if you temporarily disable this plugin or disable it's bootstrap options?

-Melissa

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Re: Popup does not close

Hi Melissa,

Unfortunately , jvlibs is an important part of the template and the bootstrap option is already disabled. We fixed this issue on the test site: petfooddesigner.com and it was working on the live site until I installed JFBConnect. Not sure how to proceed from here.

Rene

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Re: Popup does not close

JFBConnect has a 'Load jQuery/Bootstrap' option and SCLogin has a 'Load JQuery' option in the advanced section. Could you try enabling bootstrap in your template and disabling these two to see if there's any improvement.

We fixed this issue on the test site

Could you explain what you mean by this in further detail?

-Melissa

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Re: Popup does not close

Hi Melissa,

Sorry for this late reply. I disabled the Load jQuery/Bootstrap in JFBConnect and it works now. Thanks for the great support.

Rene

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Re: Popup does not close

Great, glad it was an easy fix. Let us know if you run into any other problems along the way current/smile

-Melissa

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