Topic-icon Popup does not close

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7 years 2 months ago #60862 by fb_1582987308
Hi,

The popup login does not close on my website.

petdietdesigner.com
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7 years 2 months ago #60866 by mel
Replied by mel on topic Popup does not close
When I click the close button, I receive the following error from a plugin on your site:

bootstrap.mootools-fix.js:19 Uncaught ReferenceError: v is not defined
at HTMLDivElement.hide (bootstrap.mootools-fix.js:19)
at Object.trigger (jq-bootstrap-1.8.3.js:3482)
at HTMLDivElement.<anonymous> (jq-bootstrap-1.8.3.js:4231)
at Function.each (jq-bootstrap-1.8.3.js:720)
at init.each (jq-bootstrap-1.8.3.js:270)
at init.trigger (jq-bootstrap-1.8.3.js:4229)
at b.hide (jq-bootstrap-1.8.3.js:11229)
at HTMLButtonElement.proxy (jq-bootstrap-1.8.3.js:915)
at HTMLDivElement.dispatch (jq-bootstrap-1.8.3.js:3582)
at HTMLDivElement.eventHandle (jq-bootstrap-1.8.3.js:3143)


It's coming from www.petdietdesigner.com/plugins/system/j...trap.mootools-fix.js. What is the jvlibs plugin on your site? What happens if you temporarily disable this plugin or disable it's bootstrap options?

-Melissa
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7 years 2 months ago #60867 by fb_1582987308
Replied by fb_1582987308 on topic Popup does not close
Hi Melissa,

Unfortunately , jvlibs is an important part of the template and the bootstrap option is already disabled. We fixed this issue on the test site: petfooddesigner.com and it was working on the live site until I installed JFBConnect. Not sure how to proceed from here.

Rene
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Support Specialist
7 years 2 months ago #60869 by mel
Replied by mel on topic Popup does not close
JFBConnect has a 'Load jQuery/Bootstrap' option and SCLogin has a 'Load JQuery' option in the advanced section. Could you try enabling bootstrap in your template and disabling these two to see if there's any improvement.

We fixed this issue on the test site

Could you explain what you mean by this in further detail?

-Melissa
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7 years 2 months ago #60881 by fb_1582987308
Replied by fb_1582987308 on topic Popup does not close
Hi Melissa,

Sorry for this late reply. I disabled the Load jQuery/Bootstrap in JFBConnect and it works now. Thanks for the great support.

Rene
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7 years 2 months ago #60884 by mel
Replied by mel on topic Popup does not close
Great, glad it was an easy fix. Let us know if you run into any other problems along the way :)

-Melissa
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