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Topic-icon Problem whit goggle login

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7 years 5 months ago #60034 by Oceano
I follow all guide and setup google, facebook and twitter work only google give me this error
I don't have error in the page of the site:
Warning
We were unable to retrieve your Google account information. Please try again.

Can you help me?

airterminal.one/

Thank you
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Support Specialist
7 years 5 months ago #60036 by mel
Replied by mel on topic Problem whit goggle login
There are a few causes that can cause this error:

1. Please make sure that you have turned on the Google+ API switch for your app.
2. Please turn off any SEF extensions for the JFBConnect component.
3. Also, can you enable the "Use OpenID if No Google+ Profile Exists" setting in the JFBConnect -> Configuration -> Google area?

If these suggestions don't work, in the Configuration area, set "Enable Debug Mode" to "Yes". If there are additional error messages during registration, let me know what they are so we can investigate further.

-Melissa
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7 years 5 months ago - 7 years 5 months ago #60037 by Oceano
Replied by Oceano on topic Problem whit goggle login
Enabled "Use OpenID if No Google+ Profile Exists" and I turned off sh404sf and I have this:
Warning
You can't access the private section of this site.

Debug don't give me message
API are ON and in the dashboard don't give error
Thank you
Last edit: 7 years 5 months ago by Oceano.
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7 years 5 months ago #60039 by Oceano
Replied by Oceano on topic Problem whit goggle login
I find the error. I removed from sh404sef sclogin from the component to handle.

Sorry my mistake don't think about that before.

Thank you
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Support Specialist
7 years 5 months ago #60040 by mel
Replied by mel on topic Problem whit goggle login
Yes, that's what I meant by "Please turn off any SEF extensions for the JFBConnect component". Glad you were able to resolve the issue. Let us know if you run into any other problems.

-Melissa
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