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Topic-icon Logout redirection not working

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7 years 9 months ago #58987 by tjones64
Hi guys, Love your product. I recently noticed that my sclogin "logout redirection" stopped working. I have the latest version. Its supposed to logout to the HOME page (which its set correctly), but it goes to a blank page now, with no navigation!!!

let me know how to give you superadmin access.

Here is the site.
www.webdesignisland.com/
username: guestdemo
password: guestdemo111

When you hit "logout" it should go to HOME page.

Thank you.
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7 years 9 months ago #58988 by andrewm57
Funny this should be the top topic. I have exactly the same issue here:

buypostsell.com/

I have SCLogin set to logout redirect to the Home page. I do see the tooltip that I should instead set this in JFBConnect, but in it's Login/Logout config parameters I only see new or returning visitor options, not logout.
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Support Specialist
7 years 9 months ago #58990 by alzander
There's an issue with Joomla 3.6.0 where the logout redirection can have incorrect behavior. Please check out this thread on our forums:
www.sourcecoast.com/forums/non-commercia...rectly-on-joomla-360

This also links to a Joomla bug fix which should be in the 3.6.1 release that you could implement now:
github.com/joomla/joomla-cms/pull/11093/...e8beca96c1d83f3d7d1b

tjones64,
If you're seeing a completely white page, please go into the Joomla Global Configuration area and set Error Reporting to 'Maximum' and see if a PHP error message displays which may also indicate another issue to investigate.

I hope that helps, but if you still have issues, please let us know.

Thanks,
Alex
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7 years 9 months ago #58994 by tjones64
Hi Alex,

Please see first screen shot. What do I alter in the code to get back to HOME PAGE?

Also, see second screen shot. This is where is goes after logout. There is no navigation or anything. Dont know what to do.

Thank you.
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Support Specialist
7 years 9 months ago #58996 by alzander
There was no screenshot attached. When you upload a file, please make sure to hit the green arrow to insert it into the post.

I did test with the credentials you sent above and see that I remain on the same URL after logging out. It seems that page is only meant for registered users but is being shown to non-registered users as well. If I do a reload in the browser, I'm properly redirected to the login page.

It seems like a caching issue with your site. I'd try the following:
* Disable any caching you have enabled and test again
* Test with the standard Joomla Login (mod_login) module to see if you have the same issue. If so, it means the problem is not specific to the SCLogin module.

I hope that helps,
Alex
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7 years 9 months ago #59020 by tjones64
I dont have caching on my site.

I tried it with the joomla login and it DOES redirect on login (just like SCLogin), but it doesn't work on logout, just like SCLogin.

Can you please help?
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Support Specialist
7 years 9 months ago #59022 by alzander
If the same issue is happening with the standard Joomla login module, that indicates that it's not an issue with the SCLogin module. I'm not sure what's causing the problem, but I'd look elsewhere at your plugins, template settings and other extensions to see if one of them is causing the logout problem. Since it isn't specific to SCLogin, I'm not sure there's much more that we could do to help, but if you think you narrow it down and need further assistance from us, please feel free to ask.

Thanks,
Alex
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