Topic-icon 500 JHtmlBootstrap::startTabSet not found.

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10 years 1 day ago #43395 by markot
I just purchased and installed JFBConnect, hoping it will be quick and easy, and am very dissapointed to see that when I click on Configuration I get a 500 JHtmlBootstrap::startTabSet not found. error

Any help?
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10 years 1 day ago #43396 by alzander
What version of Joomla are you using? From a quick search, it seems like that error is caused from either a) using a really old version of Joomla (like 3.0.x) and not Joomla 3.2.0+ or from a failed upgrade in the past. The startTabSet function is a core function of Joomla. If an upgrade didn't properly install/upgrade that file, my best suggestion would be to verify that you're on the latest release of Joomla or unzip the latest version of Joomla over your current files to make sure everything is up-to-date.

I hope that helps explain, but definitely let us know how we can help explain things better or if you think the above doesn't apply to you.

Thanks,
Alex
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10 years 1 day ago #43415 by markot
Alex, I am using Joomla 3.0.3 , which is not 'really old', it has been roughly a year, and I don't look to constantly upgrade, I have many components on the site that are working properly and will not upgrade simply because your extension is not.

You should put in your features the it is NOT compatible with all Joomla 3 versions.

Do you have a solution for the issue, or should I apply for a refund?
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10 years 1 day ago #43420 by alzander
Sorry for the confusion. The JFBConnect features overview page already does show Joomla 3.1+ as a requirement already.

As for Joomla 3.0.3, there are 7 known security issues in that specific release, which were fixed in 3.0.4 and 3.1.0. Those updated releases were made, as you said above, almost 1 year ago today. Additionally, until Joomla 3.1.5, there was a critical security vulnerability that affected all previous Joomla versions, including Joomla 3.0.3. If your site is meant to be in production, it's very possible that this last patch is required to ensure you don't make it easy for your site to be hacked.

To perform an upgrade to Joomla 3.2.x, there is the Joomla Updater component, built-in to Joomla, which makes it a 1-click process to move to the latest. Obviously, we'd recommend backing up first, but the idea of the 3.x releases is that you can easily upgrade... and, when running a website, that's unfortunately something you have to deal with.

With all that said, if you'd prefer a refund, please use the Refund Request link at the bottom of any page of this site. We'll gladly process your refund in a few days.

Thanks,
Alex
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10 years 4 hours ago #43456 by markot
Thank you Alex, I was aware of the above, just never had the time to upgrade, as I am sure a year from now the 3.2 version will have a list of issues, and we will need to upgrade again and so on... If it was a one-click solution I was going to do it by now, but there is a bug upgrading from 3.0 to 3.2, which I am still working on, but the site is upgraded and functioning.

When we got to talking, if you can let me know why I cannot see the Log in with Facebook link here
hfsport.org/index.php/log-in-register

And if there is a way to move the Facebook button to appear on the top here:
hfsport.org/index.php/community/register

I am sure you hate it when customers ask questions like this instead of trying to solve them alone, but it may take me a day or two to find it, and if it takes you 5 mins to reply it is a better option :)

Thank you for a great extension
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9 years 11 months ago #43470 by alzander
Markot,
Unfortunately, upgrades are a standard affair with any website, not just Joomla. Generally, we try not to make our requirements bleeding edge.. and we plan to support Joomla 3.1 for some time.. though not recommending anyone should still be on that. Joomla 3.0 was very 'new' and missing a lot of features that have since been added in 3.1 and 3.2, which make our lives a lot easier as developers... which is why that's our minimum requirement.

Joomla 3.3 has already been announced for the end of this month or early May and 3.4 is in July. You won't need to upgrade to those releases for future versions of JFBConnect, but it's still something we'd recommend upgrading to as they become available.. when possible.

I am sure you hate it when customers ask questions like this instead of trying to solve them alone, but it may take me a day or two to find it, and if it takes you 5 mins to reply it is a better option current/smile

To the contrary, we don't mind at all. We price our extensions assuming you'll need support and we *want* you to ask. Instead of banging your head for days, that's what we're here for. We have lots of options and integration with social networking sites can be tough... we know that :)

Now, for your questions:

When we got to talking, if you can let me know why I cannot see the Log in with Facebook link here

I'm assuming that's the standard Joomla login page, but I can't tell. If so, in the JFBConnect -> Configuration area, set the "Integrate with Joomla Login" setting to "Top" (or bottom or both) and it should show on that page.

If that's another page, or a custom page with a module showing, let me know, as the solution would be different.

And if there is a way to move the Facebook button to appear on the top here:

That page is automatically generated by JomSocial itself. In order to move that button, you'd need to make a "Template Override". That's when you copy an extension's layout files to your template's folder and modify it there. You do that so that when you upgrade the extension, your settings aren't overwritten.

In this case, you want to copy:
/components/com_community/templates/default/register.index.php
to the directory below (you may need to create some of these directories if they don't exist):
/templates/<YOUR_TEMPLATE>/html/com_community/register.index.php
Then, edit the file you just copied. Around line 116, you'll see:
<?php if ( $fbHtml ) { ?>
			<div class="auth-facebook">
				<?php echo $fbHtml;?>
			</div>
			<?php } ?>
Move that up to the very top of the file, around line 10, so that section looks like:
defined('_JEXEC') or die();
?>
<?php if ( $fbHtml ) { ?>
			<div class="auth-facebook">
				<?php echo $fbHtml;?>
			</div>
			<?php } ?>
<form action="<?php echo CRoute::getURI(); ?>" method="post" id="jomsForm" name="jomsForm" class="community-form-validate">
That should hopefully get you going, but if not, just let us know, and we'll gladly help however we can!

Thanks,
Alex
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Support Specialist
9 years 11 months ago #43471 by alzander
Oh yeah, if your bug in the 3.0 -> 3.2 upgrade is getting you angry, feel free to let us know what it is. I can't guarantee we can help with that, but if we've heard of it before or have any ideas, we'll gladly point you in the right direction :)

Alex
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9 years 11 months ago #43630 by markot
Wow, this is more than impressive.

I took the time to set things up, working like a charm so far, just a feature question, can I add the 'share' buttons that appear on the articles to my JomSocial events?
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9 years 11 months ago #43639 by alzander
I'm glad to hear you were able to get things going after the brief Joomla 3.0 hiccup, and happy you're liking what you see so far :)

can I add the 'share' buttons that appear on the articles to my JomSocial events?

Can you explain this a bit more? What are the 'articles', or are you just referring to the JomSocial event page listings themselves? Sorry I'm not familiar with exactly what you're saying.

In general, there's a ton of ways to add share buttons to different pages on your site, which I'll mention below.. knowing specifically what you're using may help make one option easier than the rest:
* If it's a Joomla article, the JFBC Content plugin can automatically add the social sharing buttons to it
* You can create an instance of the SCSocialShare module and have it display on the page(s) you want those buttons to show on.
* Add the {JFBCLike} tag to the event description to have the button appear. You can even add the tag directly to the JomSocial event template to have it automatically display for all events without having to edit (or remember to add) them individually.

I hope that helps explain a bit, but if you have more information (or links we can see) as to where you want the sharing features, that will help us give you the best answer.

Thanks,
Alex
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9 years 11 months ago #43655 by markot
I was looking to add them to all events in JomSocial - which worked great with {JFBCLike} tag!

But if possible, I would like to keep this post open, as I noticed that the profile pictures and cover photos are not being pulled over, just went through all the forum posts about it and I see it is not an easy issue to resolve, checking all settings and trying to figure it out, can it be the new Facebook profiles?

My site is hfsport.org/, would be great to have one more additional member ;)
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