Topic-icon Posting in fan pages

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9 years 9 months ago #45140 by francescocurci
Hi, today I have installed JFBConnect creating the first channel (facebook), but I was only able to post in my personal facebook page. Is there a way to post in fan pages I created as administrator in facebook? When I create a channel in which point should I set the fan page where to post? My site has a fan page and it could be nice to post also there.

Thank you, regards
Francesco
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9 years 9 months ago #45141 by alzander
Replied by alzander on topic Posting in fan pages
Francesco,
JFBConnect Channels support Facebook Pages and Groups right now. We actually don't support posting to a user's Facebook personal profile feed yet. I'm not sure how you posted to your personal Facebook stream in all honesty.

If you haven't already, please make sure you read over the Social Channels setup guide . To answer your specific question, once you create a Facebook Page Channel, you need to:
* Select the user from your site that has the Facebook account that 'owns' the Page.
* Authenticate on the front-end of your site with that user, which will grab the proper permission to post to the Page on behalf of that user.
* Select the Page to post your content to.

I hope that helps answer your question, but if not, let me know.

Thanks,
Alex
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9 years 9 months ago #45147 by francescocurci
Replied by francescocurci on topic Posting in fan pages
Hi Alex, thank you for the fast answer,

I'll tell you what i did, maybe it helps to understand where I made the mistake

1) I became a facebook developer using my personal facebook account
2) I created the facebook app and inserted ID APP and secret key in Autotune process
3) I logged in in my joomla site using facebook (already existing user option)
4) I created a facebook channel
5) (I think here it comes the problem) I selected as owner of the channel my user name. First it is not the Super User (joomla admin) because the e-mail of Super User admin is not the same of my facebook profile, So I created an user with superuser and manager permissions in Joomla with the mail of my facebook profile. Then it comes this sentence:The selected user has not granted the "manage_pages" permission. Please have them login on the front-end of the site and accept the correct permission.

In any case in front end,when I'm logged in I can see in the bottom of the pages Social meta tags and Create a post, I used it (create a post) and this is the way as I posted in my private wall facebook profile. The good news is that maybe we discovered how to post in personal profiles :-) Of course there is something wrong, maybe due to the fact the Super User admin (the first user created by Joomla when I installed it) hasn't my e-mail facebook profile. I tryed to change email in my facebook user profile but I couldn't add This email address is being protected from spambots. You need JavaScript enabled to view it. because facebook doesn't accept e-mail beginning with info@ or webmaster@ it wants a name.

Well i think now you have more informations, if you want I can also write to you the credentials to see my back-end site.

Thank you Alex, best regards.
Francesco
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9 years 9 months ago #45200 by francescocurci
Replied by francescocurci on topic Posting in fan pages
Hi Alex, any new idea to solve my issue?

Thank you
Francesco
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9 years 9 months ago #45222 by alzander
Replied by alzander on topic Posting in fan pages
Sorry for the delayed response. The 6.1 release of JFBConnect just came out, and that's kept us a little more busy than normal.

Steps 1-4 are spot on for creating a Channel for your Facebook Page that you can post to.

5) (I think here it comes the problem) I selected as owner of the channel my user name. First it is not the Super User (joomla admin) because the e-mail of Super User admin is not the same of my facebook profile, So I created an user with superuser and manager permissions in Joomla with the mail of my facebook profile. Then it comes this sentence:The selected user has not granted the "manage_pages" permission. Please have them login on the front-end of the site and accept the correct permission.

When creating a Channel, it can be for *any* user type. The user does not have to be a super administrator of your page or in any special group. That's the benefit of the Channels feature.. you can create a Page channel for any user on your site that wants you to allow to post on their behalf. Since they have to login again on the front-end to grant the manage_pages permission, you can't simply post to every user's Page without their knowledge.

So, what I would recommend is:
a) Deleting the channel you created (just to be safe)
b) Create a new channel and select the user you created in steps 1-4.
c) Login on the front-end with that user. You should be asked for the manage_pages permission
d) When you accept the permission, in the Channels area, it should show all the Pages that user manages. Select which one you want.
e) Create a post from the front-end.

I hope that helps explain, but if not, just let me know.

Thanks,
Alex
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9 years 9 months ago #45268 by francescocurci
Replied by francescocurci on topic Posting in fan pages
Hi Alex,

I followed your steps and now it works fine, thank you!

I understand you are busy and I'm very happy you are developing new features, you are doing a great job and I thank you for it.

Best regards
Francesco
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9 years 9 months ago #45281 by alzander
Replied by alzander on topic Posting in fan pages
Awesome! Very glad to hear things are going for you. If you run into any other issues or have any suggestions or feedback on how we can improve JFBConnect, please let us know. We're always listening.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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9 years 9 months ago #45283 by francescocurci
Replied by francescocurci on topic Posting in fan pages
Hi Alex,

I just started to use JSBConnect and I think it is very useful. When I will learn and use it more for sure I will leave a good review in Jed website. About suggestion, I don't buy any other extension about autopublish Joomla article in social medias, I wait for JFBConnect developers will add this important feature, I think after that JFBConnect will be "The" All In One Joomla social media extension. I like very much Joomla, but sometimes different extensions from different developers create conflicts, that's why I always prefer to pay something but buy pro versions with all features.

Thanks for everything, have a good job.
Francesco
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9 years 9 months ago #45313 by alzander
Replied by alzander on topic Posting in fan pages
Francesco,
I'm glad we could help and I'm happy to hear you're liking JFBConnect so far. After you've used it some more, we'd love your review on the Joomla Extension Directory.

Thanks for the feedback on what you're looking for in future features as well.

Alex
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9 years 9 months ago #45745 by francescocurci
Replied by francescocurci on topic Posting in fan pages
Hi Alex,

"d) When you accept the permission, in the Channels area, it should show all the Pages that user manages. Select which one you want. "

for sure I changed something somewhere in jfbconnect settings, now in front end I cannot see anymore the tabs where I could see my channels. I deleted them and recreated them, but still when I log in using facebook or twitter as user selected for the channels I cannot see the bar where to publish contents.

Do you have any idea about which settings should I change to see again that bar?

By the way, have you read my review in Jed site? (user_francesco)

Thank you Alex.
Francesco
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