Topic-icon Facebook Like/Share missing in JFBCSocialShare module

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Hi.
I've placed an instance of JFBCSocialShare on my website, and enabled Twitter, G+ and facebook.
Twitter and G+ show, but Facebook doesn't (or at least sometimes it does, sometimes it doesn't).
Ran autotune, no conflicting FB scripts.
Any idea?
Dave
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9 years 6 months ago #48001 by mel
Dave,

We were able to see the Facebook buttons load consistently on your page in Chrome. Could you try to load the page from multiple browsers to try to narrow things down? Could you also check that you don't have any privacy add-ons for your browser; some may block social network features.

-Melissa
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9 years 6 months ago #48304 by davpar
Hi.
I've been experimenting with the social buttons. Unable to figure out what was going on with the SocialSharing widget, I decided to use the {} method in custom HTML modules for each provider. Here's what I've found.
When not logged into the site, I have more success with the Facebook Like/share button showing. However, the FBFollow button never shows.
When logged into the site, it's hit and miss as to whether the buttons show or not for FB Like/Share, but more miss than hit. Again the FBFollow button never shows.
All other provider buttons show as expected.
The weird thing is, when you look at the page source, the code for both Facebook widgets is there - the buttons just don't render though.
Any ideas?
Dave
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Support Specialist
Dave,
What you describe normally happens when you have a privacy/stealth add-on installed in your browser that's meant to prevent tracking and other social features from working. Please try disabling any such add-ons you have and/or try from different browsers and computers to see if it's specific to the one browser/computer you're testing with.

I hope that helps get you going,
Alex
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9 years 6 months ago #48360 by davpar
Hi Alex.
I've managed to fix the issue... but it was not what I thought!
I use ArrowChat on my website. They state that a part of their code should be placed just before the /body:
<script type="text/javascript" src="/arrowchat/external.php?type=djs" charset="utf-8"></script>
<script type="text/javascript" src="/arrowchat/external.php?type=js" charset="utf-8"></script>
However, doing that when using JFBConnect break your code (somehow!). The fix for this is simply to place the above code in the HEAD section. This seems to have no adverse effect on ArrowChat. Hopefully that helps anyone else who might experience the same problem.

All buttons are now showing. However, I now have a different issue, but will create a new thread for that (regarding the placement of the comment box when using "Like".

Cheers
Dave
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