Topic-icon jfbconnect tags displaying on joomla 3

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10 years 5 months ago - 10 years 5 months ago #39687 by Manuel Enrique
Hi Alex

I am trying to add a fans box and comments on my new site which is using joomla 3.x, I noticed that the tags are displaying, and the modules are not rendered.
I have the fans box displaying in all pages and the facebook url page I want to like is www.facebook.com/tvonline.com.do

this is the link of my newsite:
tvonline.com.do

I don't know what I am doing wrong

I hope you can help me

Manuel
Last edit: 10 years 5 months ago by Manuel Enrique.
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10 years 5 months ago #39693 by alzander
When the tags are showing, it's usually an indication of any of the following:
1) The JFBCSystem plugin is not enabled.
2) The System - Cache plugin is enabled and ordered before the JFBCSystem plugin. The System - Cache plugin should be the last plugin in the system group.
3) You've set an "Admin Render Key" in the JFBConnect -> Social -> Misc area and aren't using that key in your tags. You can try simply removing any value you've set in that field to see if that helps.

Please let me know if that helps narrow down the cause. If not, we'll gladly help investigate further.

Thanks,
Alex
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10 years 5 months ago #39699 by Manuel Enrique
Thanks Alex, you were right the system plugin was not enabled, I enabled and now is working perfect, Thanks so much.
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Support Specialist
10 years 5 months ago #39703 by alzander
No problem! Glad to help. If you need anything else, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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10 years 5 months ago #39723 by Manuel Enrique
Yes, I will. you really deserve it.

Manuel
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