Topic-icon Facebook connect problem

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9 years 1 month ago #52334 by OlivierF
Hi,
we updated your product to 6.3
Since this update we can't loggin with Facebook connect, after logging we obtain this page :
File Attachment:

We tested the error check and no problem found, this is very strange.
www.motoraddict.be/
Could you help ?
Regards,
Olivier
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9 years 1 month ago #52341 by mel
Replied by mel on topic Facebook connect problem
First, can you set Error Reporting in the Joomla Global Configuration to Maximum or Development to see if there are any errors reported.

* Can you tell me the values for: JFBConnect > Configuration > General > New User Redirection URL and Returning User Redirection URL?
* Inspecting that code, it looks like that might be a module from EasySocial, like an EasySocial login module or community sidebar module. Could you try disabling this?
* Can you try disabling the 'Enable com_users Redirection' setting in the 'System - EasySocial' plugin?

Let's get started with those answers and we'll go from there.

-Melissa
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9 years 1 month ago - 9 years 1 month ago #52349 by OlivierF
Replied by OlivierF on topic Facebook connect problem

mel wrote: First, can you set Error Reporting in the Joomla Global Configuration to Maximum or Development to see if there are any errors reported.

* Can you tell me the values for: JFBConnect > Configuration > General > New User Redirection URL and Returning User Redirection URL?
* Inspecting that code, it looks like that might be a module from EasySocial, like an EasySocial login module or community sidebar module. Could you try disabling this?
* Can you try disabling the 'Enable com_users Redirection' setting in the 'System - EasySocial' plugin?

Let's get started with those answers and we'll go from there.

-Melissa

Hi Mel,
See screenshot atatched to see my configuration.
I disable the user redirection.
The error showed when i try to login :
Notice: Undefined variable: my in /home/motfradd/public_html/components/com_jumi/files/sidebar.php on line 32

Notice: Trying to get property of non-object in /home/motfradd/public_html/components/com_jumi/files/sidebar.php on line 32

Notice: Array to string conversion in /home/motfradd/public_html/libraries/joomla/document/document.php on line 521

Jumi is used when connected to have a sidebar on the right of the site, but the system worked previously with 6.2 version of your component.
Regards,
Olivier
File Attachment:
Last edit: 9 years 1 month ago by OlivierF.
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Support Specialist
9 years 1 month ago #52356 by mel
Replied by mel on topic Facebook connect problem
1. First, please disable our JFBConnect plugins (system, authentication and user plugins). This will basically render JFBConnect disabled.
2. Attempt to log in via a Joomla user. Do you have the same behavior of the page not loading completely? Note, I attempted to log in via a normal Joomla user and got a redirect loop, so it looks like there's a bigger problem on the page.
3. If logged in and the sidebar is there and the page does not load, then I don't think it is JFBConnect related as the plugins would be disabled.
4. If logged in and the sidebar is there and the page loads, now try disabling JUMI and the sidebar and re-enabling JFBConnect. Attempt to log in via the Joomla user and also via Facebook and see if the page loads all of the content properly.

This will help to start narrow down the issue.

-Melissa
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9 years 1 month ago #52357 by OlivierF
Replied by OlivierF on topic Facebook connect problem

mel wrote: 1. First, please disable our JFBConnect plugins (system, authentication and user plugins). This will basically render JFBConnect disabled.
2. Attempt to log in via a Joomla user. Do you have the same behavior of the page not loading completely? Note, I attempted to log in via a normal Joomla user and got a redirect loop, so it looks like there's a bigger problem on the page.
3. If logged in and the sidebar is there and the page does not load, then I don't think it is JFBConnect related as the plugins would be disabled.
4. If logged in and the sidebar is there and the page loads, now try disabling JUMI and the sidebar and re-enabling JFBConnect. Attempt to log in via the Joomla user and also via Facebook and see if the page loads all of the content properly.

This will help to start narrow down the issue.

-Melissa

Hi, just found the problem in jumi file, modified and fixed.
Thanks for your help.
Regards,
Olivier
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Support Specialist
9 years 1 month ago #52360 by alzander
Replied by alzander on topic Facebook connect problem
Olivier,
We're glad to hear you got things going. If you run into anything else, just let us know.

Thanks,
Alex
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