Topic-icon "Likes" are not published on user's wall [solved]

Active Subscriptions:

None
10 years 7 months ago - 10 years 7 months ago #37867 by Manuel Enrique
Hi Alex

I need some help to troubleshoot this issue:
I am doing test on my site and noticed that "likes" are not being published on user's wall.
link sample: (removed)
note: likes are only published on wall if users write something on the little comment box inside the "like" popup.

Hope you can help me.

Thanks in advanced

Manuel
Last edit: 10 years 7 months ago by Manuel Enrique.
The topic has been locked.
Support Specialist
10 years 7 months ago #37894 by alzander
Manuel,
That's normal behavior. Just clicking the Like button is not given a lot of prominence by Facebook anymore. Adding a comment to the Like is a way for the user to tell Facebook that the Like is important and that they really "Like" the page.

To verify that the Like actually went to Facebook, you can click the "Activity Log" button under your cover photo on Facebook. You should see the Like action in that log. You can also click the circle icon and force the Like to show on your Timeline. The default is "Can show on Timeline", in which case Facebook determines if it will show.. and, without a comment, there's less of a chance of that.

I hope that helps explain,
Alex
The topic has been locked.
Active Subscriptions:

None
10 years 7 months ago - 10 years 7 months ago #37918 by Manuel Enrique
Thanks Alex, I passed almost a whole day troubleshooting, disabling some joomla plugins and testing, among others things, and it was a facebook change. ja ja :)
Thanks for the lights on it.

Manuel
Last edit: 10 years 7 months ago by Manuel Enrique.
The topic has been locked.