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Topic-icon Community Builder info isn't saving on login

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10 years 10 months ago #34290 by webjive
We have the latest of both CB and JFBConnet on a J2.5 website (contractornix.com) and the JFBConnect is working as expected except for one thing. Whenever a user registers, the system logs in but, things like first/last name aren't saving and we have a ZIP code field (CB) that we need filled out which shows on the login process but, after filling it out, doesn't save to the CB field either.

Any ideas?
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10 years 10 months ago #34322 by webjive
Still need help with this one.
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Support Specialist
10 years 10 months ago #34325 by alzander
Can you check the CB configuration for user fields and see if any fields are marked as "Required" that aren't being filled out during the registration process using JFBConnect? if there are *any* fields in CB marked as 'required', they must have a mapping configured in the Profiles area of JFBConnect or be editable by the user on registration. Otherwise, CB will not allow us to save the user.

Check every field in CB for the required setting and test disabling them all to see if that fixes the problem. If so, hopefully that gets you started, but if not, we'll help how we can.

Thanks,
Alex
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10 years 10 months ago #34345 by webjive
We figured it out.. The client re-enabled an auto-login after register plugin that was blocking even CB from recording data into its own fields. It had nothing to do with JFBC :)
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Support Specialist
10 years 10 months ago #34349 by alzander
Awesome. Glad to hear you found it, because I really wasn't sure what it was. As always though, should you need anything else, just let me know.

Thanks,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Community Builder info isn't saving on login
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