Topic-icon JFBCRecommendationBar

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11 years 4 weeks ago - 11 years 4 weeks ago #32650 by renasrenas
Hi,

I have tried to set up:
- Read Time: This is not activating after the 10 seconds or 30 the window.

Regards,

Renato Mendonça
Last edit: 11 years 4 weeks ago by renasrenas.
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11 years 4 weeks ago #32657 by alzander
Replied by alzander on topic JFBCRecommendationBar
Is that an error message you're getting, or something else? Is there a page we can see where the RecommendationsBar isn't working so we can investigate and see what's happening?

Thanks,
Alex
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11 years 4 weeks ago - 11 years 4 weeks ago #32670 by renasrenas
Replied by renasrenas on topic JFBCRecommendationBar
Hi Alex,

You can see it here. parapoupar.com/
The timer to open does not work. Read time is with 10 seconds.

Regards,

Renas
Last edit: 11 years 4 weeks ago by renasrenas.
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Support Specialist
11 years 4 weeks ago #32675 by alzander
Replied by alzander on topic JFBCRecommendationBar
For the recommendationsbar to automatically open, the 'Trigger Type' must be set to "Percent", a "Trigger Percent" must be specified, and that trigger must have been met for it to automatically expand.

So, if you set the Trigger Percent to "50" (for 50%) and the Read Time value to 30 (for 30 seconds), then *if* after 30seconds the user has scrolled past 50% of the page, the recommendations bar will automatically expand.

If you want it to always expand after the set time, set the trigger percent to 0 (or 1).

Hope that helps,
Alex
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11 years 3 weeks ago #32748 by renasrenas
Replied by renasrenas on topic JFBCRecommendationBar
Tks, i understand the solution now. :)

Regards,
Renas
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11 years 3 weeks ago #32751 by alzander
Replied by alzander on topic JFBCRecommendationBar
Glad that helped explain. If you have any other questions, just let us know.

Thanks,
Alex
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