Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Errors in k2 facebook comments

Topic-icon Errors in k2 facebook comments

Active Subscriptions:

None
11 years 9 months ago #25123 by canarias24horas
Very often I get this error on my web. Sometimes works fine and sometimes wrong.
Can be related to the management of the cache?
I´ve got cache cleaner (noNumber.nl)

www.canarias24horas.com/sucesos/sociedad...ir-una-caida-en-guia

thank you
The topic has been locked.
Support Specialist
11 years 9 months ago #25143 by alzander
What error is it that you're getting? If it's an error with Facebook's comments, we may be able to help. If it's with the integrated K2 commenting system, that's likely something you'd need to ask the K2 developers about.

Thanks,
Alex
The topic has been locked.
Support Specialist
11 years 9 months ago #25144 by alzander
Actually, I just looked at your page's HTML. You have many coding issues on the page. For some reason, the <html>, <head> and<body> section is declared multiple times (I counted at least 3 times). That will cause a lot of problems with browser and other things in general.

Additionally, you look to have multiple Facebook extensions installed as the Facebook Javascript library file (all.js) is being instantiated on that page 6 times. You'll need to disable or remove some of the other Facebook integration you have as that's likely causing conflicts as well.

Good luck,
Alex
The topic has been locked.
Active Subscriptions:

None
11 years 9 months ago #25158 by canarias24horas
Sorry, I forgot to attach the screenshot.

File Attachment:


My template is gk_eSport (gavick.com) and it has facebook profile connect by default.
I had disabled all template and jomsocial facebook plugins.
Thank you
The topic has been locked.
Support Specialist
11 years 9 months ago #25162 by alzander
It's likely that you have the System - Cache plugin enabled and it's ordered before the JFBCSystem plugin. The JFBConnect Error Checker should detect that, so I'd run that tool again. After you re-order the System - Cache plugin to be after the JFBCSystem plugin, you'll need to clear your cache and it should be fixed.

I'd still highly recommend looking into why the HTML structure of your page is so bad. There should never be multiple html, body, or head tags. If you run into other issues, that's almost surely why.

Thanks,
Alex
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 2.5 Support (CLOSED)
  7. Errors in k2 facebook comments
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS