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Topic-icon Difference between the two log-in modules

Support Specialist
12 years 2 months ago #20566 by alzander
Glad to know it about the refund. Thought I'd offer just to make sure you know we're not trying to give you the runaround. Your issues are pretty uncommon, but we'll definitely do what we can to figure out where the issue lies. It helps us to solve your problems so we don't run into them again.

I'm not sure what you mean by the admin panel. Is that the Joomla Admin panel, the "Google Chrome" login stuff, or something else? Either way though, I don't think any of those should conflict, but more clarity would help.

I don't think this has anything to do with your Facebook account. I think it's mainly a privacy setting, an addon for your browser, or some other mechanism on your computer/network that's causing issues. Since it seems to work in FF, that narrows it down to mainly Chrome. Did you/Can you check the settings in Chrome I mentioned above? Alternatively, can you try surfing in IE (or Safari) and see if the same issues are there or are resolved? Again, this all just helps narrow down the issue.

All of my testing, by the way, has been with Chrome on either Windows or a Mac.

Thanks,
Alex
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12 years 2 months ago #20568 by patmcn
I meant admin to my joomla site.. I was wondering if a cookie or something was getting set by my site springportmotorspeedway.com as the admin AND then in another browser window.. I'm logging into the front side using the fb connect.. and the two ids do not share the same email.. maybe that confuses something ?
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Support Specialist
12 years 2 months ago #20570 by alzander
Nope. Those widgets all just check if the user is logged into Facebook. They don't know if the user is logged into your Joomla site. It's a little bit of a disconnect, but from Facebook's standpoint, it makes sense. They want to provide the best content to the user, and can only do that when they know who that user is. If they aren't logged into your Joomla sites, Facebook doesn't care.

That's why it seems like something with Facebook's cookie that is problematic. That cookie is technically being set by a 3rd part (facebook.com vs the page's site), so if your browser is in a restricted/highly private mode/do not track type mode, it can prevent that cookie from either being set or from the 3rd party site ready cookies from the 'main' site, which there are a few of those too.

Hope that makes sense, and explains why more browsers or setting changes within Chrome might help to explain,
Alex
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Support Specialist
12 years 2 months ago #20571 by alzander
Also, can you test on Facebook's own demo page and let us know what you find, as suggested in the post below:
www.sourcecoast.com/forums/jfbconnect/jf...logged-in?p=1#p20518

If you don't mind, let's start posting in that thread, as it has another user with the same issue, and this thread started for a completely different purpose. It will help narrow things down faster and get a better solution quicker.

Thanks,
Alex
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