Facebook Page and Canvas not showing up

Hi, hope you can help me.
I have configured my Facebook App, called Surfsmart (domain: www.surfsmart.nl, Facebook namespace: surfsmart-canvas) and JFBConnect correctly (I think). I have made a separate template for the Facebook Page Tab and selected it in the 'Application as Page Tab' setting. My Page Tab is showing in the left column of Facebook. I have implemented this on our own Facebook Page: www.facebook.com/pages/Surfsmart-Communi...=app_357266080973994. However, when I click on it, in the main window, I see an error message "Server could not be found".
Similarly, when I click on the link of my Canvas App, apps.facebook.com/surfsmart-canvas/, I receive the same message.
My system info is:
JBFConnect Version: 4.1.2
PHP-version: 5.2.14
Webserver: Apache
Webserver to PHP-interface: apache2handler
Joomla! Version: Joomla! 1.5.25 Stable

I also have sh404SEF installed, perhaps this is the culprit?

pauzee wrote: Hi, hope you can help me.
I have configured my Facebook App, called Surfsmart (domain: www.surfsmart.nl, Facebook namespace: surfsmart-canvas) and JFBConnect correctly (I think). I have made a separate template for the Facebook Page Tab and selected it in the 'Application as Page Tab' setting. My Page Tab is showing in the left column of Facebook. I have implemented this on our own Facebook Page: www.facebook.com/pages/Surfsmart-Communi...=app_357266080973994. However, when I click on it, in the main window, I see an error message "Server could not be found".
Similarly, when I click on the link of my Canvas App, apps.facebook.com/surfsmart-canvas/, I receive the same message.
My system info is:
JBFConnect Version: 4.1.2
PHP-version: 5.2.14
Webserver: Apache
Webserver to PHP-interface: apache2handler
Joomla! Version: Joomla! 1.5.25 Stable

I also have sh404SEF installed, perhaps this is the culprit?

Hello,
we suggest, disabling sh404SEF temporarily until you get everything working, and then I'll be sure problems are not cause by any misconfiguration of the JFBC extensions.
also, use this as guidance: www.sourcecoast.com/jfbconnect/docs/facebook-page-canvas-setup


Let us know if that worked out for you.

Mati

Sorry, I have deleted sh404SEF, but the App still doesn't show on the page. I may not have SSL correctly installed (hostng company does't allow certificates not purchased through them). Could this be the problem?

Oops, could it really be this simple? That would be somewhat embarrassing for me... Unfortunately, I have corrected the address, but the problem remains. Also, changing the template to my site's default or the 'No override' setting doesn't make a difference. I still get the error 'The server at www.surfsmart.nl is taking too long to answer'. Sorry, hope you can offer another suggestion to fix this.
As I said, the site itself (www.surfsmart.nl) does not have an SSL certficate implemented. I did obtain one from RapidSSL, but my hosting company will not allow me to install this on my site. Could this be the problem?