Topic-icon Login fails and redirecting to another page

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Hello Alzander,

I am sorry to disturb but I have a problem. Today I found out that when I want to login with any username it doesn't work and he is redirecting me to another page. The facebook and other logins work perfect only when you have to fill in username then it goes wrong.

If you want I can send you a PM with login credentials.

Thanks and Happy Holidays!
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Support Specialist
8 years 9 months ago #39937 by alzander
The main things to check would be:
* Disable Joomla caching in the Global Configuration area and see if the issue goes away.
* Test with the standard Joomla login module, mod_login, to see if the same issue exists. If so, it's not an SCLogin issue, but some Joomla issue that you'd need to investigate.

Beyond that, feel free to PM me with the site I should be testing on and a set of test credentials and we'll gladly get in when we can.

Thanks,
Alex
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Hello Alzander,

Well problem is solved. The thing was that the users were in group Public and that doesn't work. Now it is ok. Also I changed the caching for SCLogin and at least login works fine now. Thanks and have nice days!
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Support Specialist
8 years 9 months ago #39953 by alzander
I'm glad you got things going. I'm honestly not sure what you meant by:

The thing was that the users were in group Public and that doesn't work.

Is this an issue you think we should be looking into? If so, let us know and we gladly will. I'm just not sure what you're talking about, so if it's something we should fix, please explain further as to what's going wrong.

Thanks, and good luck,
Alex
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