Dropdown not working with Helix Ultimate template

george23
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2 years 1 month ago #67902 by george23

Dropdown not working with Helix Ultimate template was created by george23

Hi,

With Helix Ultimate 2.0.7, after login, when you have chosen in Logout View Settings > User Menu Style > Dropdown, the dropdown is not working.
The test was made on a clean Joomla 4 installation without any other extensions.
When you change the template to Cassiopeia it works fine.

Can you please check it?
Thanks

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mel
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2 years 4 weeks ago #67904 by mel

Replied by mel on topic Dropdown not working with Helix Ultimate template

Could you provide a specific URL where we can see the behavior in action?

-Melissa

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george23
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2 years 4 weeks ago #67905 by george23

Replied by george23 on topic Dropdown not working with Helix Ultimate template

Hi,
Let me know where I can send you a private message with the admin URL and an account to check it, as you must be logged in to see the issue.
Thank you

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mel
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2 years 3 weeks ago #67906 by mel

Replied by mel on topic Dropdown not working with Helix Ultimate template

Use the Contact Us menu button at the top of the page to submit the private information and we'll take a look.

-Melissa

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mel
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2 years 3 weeks ago #67907 by mel

Replied by mel on topic Dropdown not working with Helix Ultimate template

Thank you for the credentials. Looking at the source on the page, the menu is getting created but is not getting the dropdown toggle action correctly.

There are three bootstrap javascript files being loaded on your page, and they're conflicting with one another.

<script src="/media/vendor/bootstrap/js/bootstrap-es5.min.js?5.1.3" nomodule defer></script>
<script src="/media/vendor/bootstrap/js/dropdown.min.js?5.1.3" type="module"></script>
<script src="/templates/shaper_helixultimate/js/bootstrap.bundle.min.js"></script>

Using the browser's developer tools, if we prevent that dropdown.min.js file from loading, the user menu pops up properly. We are not loading that file, so you'll need to investigate what other extension on your site is and try to disable it.

-Melissa

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Dropdown not working with Helix Ultimate template