Modal popup not working with 2 factor

davkir
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7 years 7 months ago #64767 by davkir

Modal popup not working with 2 factor was created by davkir

I am using the modal popup for sign on with 2 factor. you enter in the username and password and then instead of coming up with another window for the 2 factor pop up it highlights a WARNING message that the 2 factor code is invalid. However, it doesn't give you a chance to put it in.

The warning message, however, does allow you to enter the username/password and 2 factor code underneath.

Is there a way round this?

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alzander
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7 years 7 months ago #64775 by alzander

Replied by alzander on topic Modal popup not working with 2 factor

Can you let us know where we can test this? It's not an issue we've heard of, but will gladly help investigate further.

Also, can you try using the module *not* in the modal view to see if it behaves differently when working as a standard module? That shouldn't be necessary, but it will help eliminate some possible conflicts.

Thanks,
Alex

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Modal popup not working with 2 factor