after update is appeared single page asking to run autotune
I clicked blue button and appeared error 500 - and stop all site (be and fe)
restore the file and work again
later I try in several manner to update again and at the end has worked
(clean cache several time server, browser - disable plugin, install by file, etc.)
anyway I will see the next time
we just update to Joomla! 3.8.5
we get error both in FE and BE
we tried to disable plugin by DB, no fix
so we restore the backup file and then install again the update v7.2.4
so was ok - run auto and works again
I don't know, but it was happen also last time (with other update)
on update somethings goes wrong the first time
now is ok
after update to v7.2.4 we get HTTP ERROR 500
Now we restored file on our site (and restore the operations), but in order to install the update we are worries to face some issue again
please help us to understand
finally after several attempts we installed and now running JFBConnect 7.2.2 without lost previous setting...
we got some times again error 500 on popup, but now seems to works...
now we try also a Autotune and will see...
thank you for you support
we have 3.8.1, but until upgrade JFBConnect we didn't had error 500
in any case we have backup of file (no problem) but we would like avoid to restore all the site, can upi suggest in case which file or directory need to restore?
About DB restoring is worst, because we have customer with o-commerce order, so with backup we LOST orders...
Can you suggest in case which db table we have to recover?
Or can send credential (also ftp and db access) and you can tray to help us...
when we installed the update from Joomla Update we have got page to run Autotune, but getting error 500
than all site was on error 500 (also frontend) and the user and authentication plugins was disable.
To recover we tried to disable all JFBConnect on db directly, than clear the administrator cache and modify name of directory in
so the site come back again.
Later we renamed the component directory (from _com_jfbconnect to com_jfbconnect) and try to able the component in the db with all other plugin disable.
The administrator menu of JFBConnect was return, but clicking on any of them got the 500 error (all the other admin was ok).
So we tried to update again but got the 500 error (but this time on popup).
We tried also with JFBConnect 7.2.1 (you sent) but still some error 500 with popup.
We tried again with JFBConnect 7.2.2, still error 500 with popup
Now we have not social login in our site...
We can provide you the access.
In case please provide us previous version to install (to avoid us to restore the entire site and db... please...)
It is very urgent... now we have not anymore social login access and several our customer use it to logging...
after update we cannot anymore able to access in administrator of jfbconnect and disappeared social login on the front-end of our site
please help us...
thank you for your answer.
May be we use your suggestion, but of course make modification at your code (in case of update, etc.) is not for us the best.
But I can understand.
Of course if in your plan is to add this kind of features in your component, for us could be useful.
Of course now every business look at "metrics"...
We have already a tag that report ALL button Click on the web.
Of course are a lot.
We also check button related to social login, but if you have some document or indication about what is better track could be useful for us.
Thank you in advance.
yes we already set the GA library and also we use Google Tag Manager.
We would like to track, may be as Events on GA, the login and logout with Social events (FB and Google in our case).
Our aims is to collect data on GA about login, time session and type of social used.
I guess that you can implement this in your sw (may be in new release) or in case provide us with some support to configure Tag Manager to intercept these kind of events on your sw.
Thank you in advance.
could be useful to track on GA the Social Login Events (no with user detail, but only the events) and tracking the behaviours, ie e-commerce activities or others.
Do you have any plugin or some other like tracking of Like (as I have see on configuration)
We could be use Google Tag Manager to add some TAG, but we need your support to understand how to configure Tag Manager.
We quickly tested and is ok (FB, G+, credential - IT and EN).
To replicate on test site, which file a have to copy?
even if on our test http://mammacult.crealab.com/ is WORKING...
may be due to is not www?
let me know when I can I disable your credential's access
in my several test, if I well remember... I used also the old SEF form with www.mammacult/it/component...
(not with index.php?option=com_jfbconnect&task=authenticate.callback&provider=google)
and should be works (in FB dev config of course need to put url it and en)
in any case should be better to resolve with index.php?option=com_jfbconnect...
I hope you have success...
very strange... even because the test site is the copy of production site...
just in case I can provide to you also the credential of test site.
I sent in PM the ftp access, let me know if works.
Thank you in advance for your support, let me know if I can useful in some case.
No still problem
sometime works, sometime not works
in production we have SumoMe tools...
may be some conflicts?
we have this error
You are overriding current access token, that means some other app is expecting different access token and you will probably break things. Please consider passing access_token directly to API parameters instead of overriding the global settings.
thank you again
now we put fb login in production... but not works fine...
here le call back
http://mammacult.com/index.php?option=c … r=facebook
http://www.mammacult.com/index.php?opti … r=facebook
https://mammacult.com/index.php?option= … r=facebook
https://www.mammacult.com/index.php?opt … r=facebook