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May-14-18 17:32:18
maybe I've bought the wrong product
Category: JFBConnect

Unfortunately, there is not an existing Group Plugin widget for Facebook. It only exists for Pages. In the future if FB provides the social widget, we'd gladly support it.

To show Group activity, you currently would have to use the Channels feature. However, If you're looking to display the info from a single Group to all users, then you do not need to require all users to log in via FB. You would just set up a channel for the Group Administrator. You can temporarily enable the SCLogin module to have the Group Admin log in with their Facebook credentials, set up the channel correctly, and then disable the SCLogin module again so it's not exposed to other users.

I hope this helps clarify, but let us know if you have more questions. Sorry for my late response.

-Melissa

May-14-18 17:27:37
Facebook log in for new user gaves SMTP error
Category: JFBConnect

That message will occur when sending emails fails. It is usually if the server is not set up correctly to send emails. JFBConnect attempts to send the email on new user registration (like when you just logged in with your social credentials). If you register via the standard Joomla registration form, I'd expect you to receive the same errors when you register.

You can
1) Check your Global Configuration settings for email configuration.
2) Check your email notification settings a) in Joomla backend > Users > Manage > Options button with 'New User Account Activation' and 'Send Mail to Administrators' and b) JFBConnect backend > Configuration > General > 'Send New User Email' setting.
3) Attempt a registration with a normal Joomla user account to see if the same behavior exists.

Try those and let us know if you can't narrow down the problem.
-Melissa

Glad you were able to resolve this. Let us know if you run into anything further that you need our help with current/smile

-Melissa

May-09-18 14:24:14
Users can no longer login/register
Category: JFBConnect

Your website looks down. Please let us know when it is back up so we can see the behavior in action.

Additional questions,
* Are there any Javascript errors on the console?
* Have you passed the Autotune error checks without any errors in JFBConnect?

Since extending my Jomsocial site to JFBConnect, users can no longer register and log in.

Are they no longer able to log in with existing Joomla users? Are there error messages? Are users able to log in with social login buttons?

Let us know these details and we'll gladly try to help you get this going.

-Melissa

Facebook has been making numerous changes lately regarding privacy issues, which is impacting application API access. If you have not been through the approval process yet or your application is new, some of these permissions (such as publish_actions) will not be available anymore. 

Is your Facebook application new? What graph API version is it set to?

Additionally, JFBConnect only requests these permissions with our Channels features. Do you have any channels set up on your page? If so, are they actually in use right now or can they be disabled?

-Melissa

May-04-18 17:44:06
SCLogin out of alignment

Maybe I'm looking in the wrong place (or you've disabled the module after posting this), but I'm not seeing the SCLogin module instance on your page. Could you send us the specific URL where we can see the behavior in action?

-Melissa

May-04-18 17:42:37
maybe I've bought the wrong product
Category: JFBConnect

JFBConnect can be used to push posts to Facebook and to also show posts from FB pages/groups/profiles on your Joomla website.

To show FB posts on your website, there are two main options:
1. Use our Channels feature and corresponding SCSocialStream module. Check out the instructions for setting this up on our Quick Start guide for "View Social Network Streams"

2. For FB pages, you can use the Page Plugin widget to show posts and other information about your page. You can add this to your page with the SCSocialWidget module or add the SCFacebookPagePlugin easy-tag to your page (for more info on parameters for this easy-tag, go to the JFBConnect backend > Social > Examples section).

If you've tried any of the above 2 and are still having difficulties, please let us know.

-Melissa

This is a setting in your Facebook application that must be enabled before we can access it via Autotune.

Go into your app on https://developers.facebook.com/ and navigate to Settings > Advanced. If you scroll down on that page, there's an option called "Allow API Access to App Settings" that needs to be enabled to resolve this error. Once it's on, you'll be able to use Autotune in JFBConnect to set up the application.

-Melissa

We'll need a little more information:
1) What version of JFBConnect are you using?
2) Are there any errors or warnings in the Autotune Configuration tool?
3) Please provide a specific URL where you're having the behavior.

Finally, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

Thanks,
-Melissa

Apr-09-18 14:29:39
Conflict with other buttons
Category: JFBConnect

First off, BT Login module is not our extension.

If you're saying there is a conflict between BTLogin and SCLogin, you will need to provide more information. What "other buttons" are you referring to? The SCLogin module does not have social login functionality on it's own, you'll need to have JFBConnect purchased/installed for social logins. By itself, the SCLogin module is an improved login module with better customization and styling options over the standard Joomla login module.

-Melissa

There is also an option in JFBConnect for sending user emails for social registrations. Please verify that you've also set the JFBConnect backend > Configuration > General > 'Send New User Email' option to No.

If that's not the issue, could you provide the text of the email? That'd be a quick way to determine if it's coming from JFBConnect (by comparing against our language file strings)

-Melissa

Glad I could help current/smile

-Melissa

Go into the SCLogin > Advanced settings. There's a setting for caching. Please set it to Disabled. That usually clears up the problem you're seeing.

I would expect that when users click login, they would also see the regular Joomla login form. On my site, they only see the social button.

In the SCLogin module, make sure you have the SCLogin > Login View Settings > 'Show Login Form' option to "Show". This will enable the standard Joomla login form.

And when they click register, I would expect they would also see the social buttons, but here, they only have the standard Jomsocial form.

In JomSocial backend > Configuration > Integrations, set the "Use SourceCoast's JFBC" option to Yes. This will add our social login buttons to JomSocial's views.

-Melissa

Apr-04-18 00:47:01
New user account block despite setting in JFBC
Category: JFBConnect

Glad you were able to resolve it. Definitely let us know if you encounter the problem again.

-Melissa

Apr-02-18 23:17:57
The URL for my front-page is wrong. It is two times in one line.
Category: JFBConnect

A few things:

* Can you turn on the 'Enable Social Toolbar' setting in JFBConnect backend > Configuration > General area? Then log in on the front-end with a super user and click on the 'Social Meta' button in the toolbar. Let us know where the og:url tag origin is.
* Do you have any defaults set in the JFBConnect backend > Social Meta > Configuration tab for the "Defaults" setting
* Do you have any SEF extensions enabled on your site?

Let us know these and that'll help us start to narrow down the issue.

-Melissa

Apr-02-18 15:13:11
Category: JFBConnect

If you are using a theme that has come with SCLogin, it should be in /media/sourcecoast/themes/sclogin/default.css (or sourcecoast.css).

However, if you're making changes to this CSS file, we'd recommend making your own theme so that you don't lose any changes on upgrade. Directions to do that can be found here.

-Melissa

If you add the following style for mobile, this should put the social buttons each on one line:

Code:

div.social-login {

clear: both;
}

You can target mobile devices with CSS media queries.  For instance, the following would be for tablets:

Code:

@media (min-width: 768px) and (max-width: 979px) { div.social-login { clear: both; } }

This would be for phones:

Code:

@media (max-width: 767px) { div.social-login { clear: both; } }

-Melissa

There is a conflicting style on your site that is causing the spacing problem. It's found in https://prensapolitica.com.do/modules/m … /style.css at line 12 for the .twitter class to set "padding: 15px 0 !important;"

You can target our elements with the following style to fix it:

Code:

.sourcecoast .twitter {

padding: 0px !important;
}

Try adding that CSS and let me know if the problem is still occurring.

-Melissa

Mar-29-18 13:43:57
Category: JFBConnect

So I see all three og:image tags on the page from the JFBConnect block of tags. Multiple images are allowed on the page. How are you adding the other two images using JFBConnect, if not from easy-tags?

Facebook has stated in the past that they just take the first image, but it seems that they use the largest image:
The http://integralzen.de/images/IntegralZe … okPage.png is 851x315
The http://integralzen.de/images/doshinjunpo.jpg is 375x188

-Melissa

Ahh, that makes sense. Since your other profile fields were importing correctly, I figured the setting was already disabled. Yes, in general, you need to disable FB functionality in other extensions to work nicely with JFBConnect.

-Melissa

its already imported and i can see it in JFBC-Component -Section

From what you're describing, it sounds like you're seeing the profile avatar thumbnail in the JFBConnect > User Map area. This doesn't mean that the image has been imported into the EasySocial profile. Since the other profile data is imported, it also sounds like the 'Social Profiles - EasySocial' plugin is already enabled. Can you go into the JFBConnect > Profiles > EasySocial tab and make sure the 'Import Avatar' settings is enabled, along with the 'Always Import Profile Data' setting and the 'Import Cover Photo' setting for the cover.

-Melissa

I just saw that we didn't reply to this post.

I don't know of any limitation for jpg versus png on Facebook. But I did want to clarify 1) whether you're still having the problem and 2) that you re-scraped the page after changing the image to make sure the image preview was updated.

-Melissa

I have installed and configured JFBConnect, integrating it with joomsocial, the first thing is that I want to know how I do so that the bar that appears when I authenticate with Facebook in the lower part of the site, does not appear (See image).

That bar is shown by default to administrators of the site, not regular users. You can 1) disable the toolbar with JFBConnect backend > Configuration > General area > 'Enable Social Toolbar' setting and 2) change the permissions of which users get to see it by changing the user group permissions (JFBConnect backend > Overview > Options button)

The second is about the integration with joosocial and the site, when I write a comment on joomsocial appears on Facebook, well, that's what I'm looking for, but when I share a link, in joomsocial the perfect opengraph is displayed, but on Facebook only appears the link (Look at image)

When you share a link, Facebook uses the Open Graph tags on the page to generate that preview of the site with the image, link and description of the page. Facebook used to provide the ability for comments posted on your site to be also pushed onto your Facebook page. However, they have recently removed Comment Mirroring functionality and I don't know of any way to do what you're asking for now.

I hope this helps explain, but let us know if you have further questions.

-Melissa

Mar-26-18 15:11:22
Auto-posting to Facebook friends
Category: JFBConnect

JFBConnect does support automatic posting of some content, but not all. It's not limited to the type of application (games category), but instead limited to certain extensions/specific content. Currently, the following can be autoposted by JFBConnect:
* Joomla article published
* K2 item published
* Easyblog post published
* JomSocial events and groups created

If you'd like to read how to set up the autoposting for those content types, please visit our Quick Start Guide or see our documentation of Automatic posting to a Channel

-Melissa

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