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Mar-26-20 14:57:46
We were unable to retrieve your Google account information.
Category: JFBConnect

Can you let me know the following values in your Google App

From the APIs & Services > Credentials tab:
- URIs
- Authorized redirect URLs

-Melissa

Yes, I was referring to the Joomla Users component login view, not the login module.

If you'd like to extend the standard login module, you can do so with our Easy-tags and a template override for that module.

In SCLogin, can you set the Advanced tab > "Caching" setting to "No caching" and try again?

If that does not work, can you try deactivating the System page cache plugin to see if there's any change?

-Melissa

Yes, there is an "Integrate into Joomla Login" option in the JFBConnect backend > Configuration > General area.

-Melissa

In the JFBConnect backend > Social Meta > Configuration area, you can set a default image in the Defaults setting. The format would be:

Code:


image=FULL/PATH/TO/IMAGE.png

-Melissa

Please check out our SCLogin common support questions for the "How can i open the SCLogin Modal Popup with a regular link?" section. It describes what we do for this. If you have any questions after reviewing the info, please let us know.

-Melissa

Could you please provide answers to Alex's prior questions? This will help us narrow down what's going wrong. Without more details, it's hard to know where to start the investigation.

-Melissa

I have a fix for this checked in for the next release. I sent you a PM with the code change if you'd like to test it out beforehand.

-Melissa

The following are the main reasons that this error usually occurs:

* Your Twitter Application wasn't set up properly. As of 6/2018, Twitter has made a chance to their app settings for "Callback URL". The URL should be your website followed by index.php, like "https://yoursite.com/index.php"
* You didn't copy the API Key and Secret properly to JFBConnect
* Your Twitter API and Secret Keys may need to be regenerated in your Twitter application. This may be done inside the Twitter Development area for your app.
* Your server time is incorrect (uncommon)

Since you said you've created a new app, please doublecheck the callback URL with our Twitter Application Setup Guide

-Melissa

I'd suggest either 1) putting it in your template or 2) creating a theme for SCLogin (instructions here).

-Melissa

Can you enable the "Load jQuery/Bootstrap" setting in the JFBConnect backend > Configuration > General area and see if that helps? When I click on the sign in button, it's not being forced to display by bootstrap.

Let me know if that helps and we'll go from there.

-Melissa

Feb-18-20 15:34:32
How to edit twitter share automatic description
Category: JFBConnect

Defaults for Twitter Card can be found in JFBConnect backend > Social Meta > Configuration area.
* There's a Twitter Cards area where you fill out information for username, creator and card type.
* The default description would be added to the Default section > "Defaults" setting.

-Melissa

Rounded corner style change:

Code:

.sourcecoast .input-append input, .sourcecoast .input-append select, .sourcecoast .input-append .uneditable-input {

border-radius: 4px;
}

I'd suggest adding this to your own theme for SCLogin so the changes don't get lost on upgrade (Directions here)

I don't see a scrollbar. What browser are you using? Screen size? Are you still experiencing this behavior?

-Melissa

Could you clarify your recent response? It sounds like you've tried the same action with the standard Joomla module and it has the same behavior?

What about these two suggestions?

* What have you set the "Joomla Logout Redirection URL" option to in the SCLogin > Logout View Settings tab?
* A quick check on the permission of the page - when you're logging out, is the page that you're on a special or registered page?

-Melissa

Feb-13-20 22:56:59
Trying to stream company LinkIn posts to a website
Category: JFBConnect

Yes, we still support showing LinkedIn company posts in a stream.

I actually pushed out a release today of JFBConnect with some bug fixes for version 2 of their API. We also have had a hard time getting accepted into the Marketing Developer Program and have tried creating a new app as well to get in again. One of our JFBConnect customers recently was accepted in and allowed us temporary access to their app/website to debug some recent issues with the streams. We fully intend on supporting this feature.

-Melissa

Feb-13-20 14:39:13
SCLogin Popup Module not showing orderly

Here's some CSS:

Code:

.sclogin .input-append input {

height: 30px;
}
.sclogin button {
float: left;
}
.sclogin a.btn {
height: 30px;
padding: 4px 12px;
font-weight: 400;
margin-left: 5px;
}
.sclogin input#sclogin-remember {
margin: 0 10px 0 0;
}
.sclogin li a {
color: #B9B9B9;
}

Can you also change the "Orientation" setting under "Social Button Settings" tab to Side in order to get the FB button to pull up to the side of that form?

-Melissa

Feb-12-20 02:29:43
Facebook login button wrong facebook app
Category: JFBConnect

Glad you were able to resolve this. Let us know if you run into any other issues that you need help with.

-Melissa

Feb-11-20 15:03:33
SCLogin Popup Module not showing orderly

Looking at your page, it looks like you're using the vertical layout for SCLogin. Try switching to horizontal and it should get you most of the way there. In SCLogin module > Login View Settings tab set "Layout" to "Horizontal".

After that, it should be just a few small CSS tweaks to be consistent with your template. If you need further help with that, please let me know after you've switched the layout.

-Melissa

A few questions:
* What have you set the "Joomla Logout Redirection URL" option to in the SCLogin > Logout View Settings tab?
* Have you tried logging out via the standard Joomla login module (with the same redirection settings)? Is there a difference in behavior?
* A quick check on the permission of the page - when you're logging out, is the page that you're on a special or registered page?

-Melissa

Feb-07-20 03:17:58
When inserting Pixel ID the page shows errors
Category: JFBConnect

Thanks for including the code from the page. It's a bug on our part.

In /components/com_jfbconnect/libraries/provider/facebook.php at line 309, replace

Code:

$doc->addScriptDeclaration($pixelCode);

with

Code:

$doc->addCustomTag($pixelCode);

-Melissa

Feb-06-20 20:52:38
When inserting Pixel ID the page shows errors
Category: JFBConnect

Can you provide a URL where I can see this in action? I'd like to look at the source on the page to see how the code's inserted.

The only thing I notice is namespace keeps getting blanked out. It isn't clear what is going on.

I'm sorry you're having difficulties with Autotune?. Are there errors in the Facebook App tab that need to be corrected? I'd suggest correcting those first and then making sure you click the 'Save Custom Settings' button after you set the namespace. If you choose 'Save All Recommendations', it'll throw away what you just wrote and use what is suggested instead.

I'm also have Twitter approval issues.

Make sure you follow our Twitter Application Setup Guide to set up the Twitter Application correctly. If you're having a specific error, please let us know more details and we'd be glad to help.

-Melissa

Feb-06-20 20:46:45
When inserting Pixel ID the page shows errors
Category: JFBConnect

I'm having a really hard time reading the text in that screenshot. Can you copy the text to this thread?

Also, have you created your Pixel Code in Facebook's Event Manager? What are the settings that you used when creating it?

-Melissa

Feb-05-20 14:33:52
Facebook login button wrong facebook app
Category: JFBConnect

So what is making you think that a new application is being used? Any screenshots or additional details would be helpful. Can you provide a URL for your site also?

Also, I'd suggest looking at other components or templates installed for your site. A lot of other extensions also include Facebook integration, so this may be coming from something other than JFBConnect.

-Melissa

Feb-04-20 22:29:56
Facebook login button wrong facebook app
Category: JFBConnect

There are two places that this may be in the JFBConnect backend:
1. JFBConnect backend > Configuration > Facebook tab
2. Autotune Configuration tool within the JFBConnect backend. Go to the Basic Info tab and see if there are different values there. I'd also suggest going through the "Facebook App" tab in Autotune to check the settings on the new app.

Let me know if this helps or if you continue to have problems.

-Melissa

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