• Index
  • » Users
  • » alzander
  • » Posts

Posts

Posts

Sep-21-18 14:45:42
SC Login not showing up a custom themes

We're glad to hear we could help get you going! If you need anything else, just let us know.

Thanks,
Alex

In the Joomla Global Configuration area, set Error Reporting to 'Development'. Then, login with Twitter again. That white page should show an error message as to why the page can't be rendered. Let us know the error message and we'll gladly help get you sorted out!

Thanks,
Alex

Sep-21-18 14:39:31
Fail: Another Facebook extension is installed, including the Facebook Javascript library, and may...
Category: JFBConnect

Yeah, K2 is an unfortunate situation. K2 v3.0 was abandoned. They discussed that in the v2.8.0 announcement blog post, though there's multiple notes about versions coming out quicker after 2.8 and, well, that didn't happen. Unsure what the plan is there.

In general, my feeling, is that Joomla content can do just about everything other extensions can do nowadays. There are some specifics that Flexicontent or K2 offered, but I'd really re-evaluate core Joomla content before you go down that route.

Sorry we can't help too much with the Facebook Javascript. If you have access to the terminal of the server, you could run the following command:

Code:

grep "xfbml=1" * -R

That will search all files for xfbml=1, which is in that other Facebook inclusion. It may help you narrow down what extensions to look at first.

All the best!
Alex

Sep-19-18 11:22:53
When i press facebook login button nothing happens, It was working nice before.
Category: JFBConnect

Seeing 'void(0)' when hovering over the button is normal. Our Javascript intercepts the click and performs the login differently than a normal link on your site is followed.

If it's not working, the issue is something else. To help solve, please let us know a site where we can see the problem (you can Private Message us if you don't want it to be public) and we'll gladly help investigate.

Also, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

Thanks,
Alex

Sep-18-18 13:54:29
Configuration attempt loses FB login button
Category: JFBConnect

Can you tell us where we can see the missing buttons? The only suggestion I can give immediately from what you describe is to ensure that the "Integrate with Joomla Login" setting option in JFBConnect is set to something other than "None". That setting is what JFBConnect uses to determine how to automatically add the social login buttons to the login and registration pages.

I hope that helps, but if not, let us know any other details on what you've changed, where we can see the site or any other info that will help us narrow things down.

Thanks,
Alex

Sep-18-18 13:49:28
SC Login not showing up a custom themes

In your first screenshot, the 'Default' template for your site is 'Uber - Default'. You've created your files in the JA - Social template folder though.

Please move your template override files to the 'Uber - Default' folder. Then, you should be able to see and select your theme in the SCLogin module settings area. If you're using multiple templates, you'll need a copy in the default folder and then another copy of those files in any templates you may assign to pages of your site.

I hope that helps, but if you need anything else, please let us know.

Thanks,
Alex

Sep-14-18 03:28:18
Password Reset- no email sent

What you did was correct, I think current/smile When asking Joomla for the best link to any component, at first, it will search for a matching menu item with the same URL. If none is found, it links to your home page.

Normally though, the Itemid is used to determine what modules should display on the page and such. There's no normal reason that the home page Itemid would prevent the form submission *unless* there's something running on the home page that is conflicting with the reset password form. I don't know what that could be, and it's definitely perplexing, but it sounds like you're working, so I wouldn't worry about it unless other similar issues start cropping up.

Glad we could... help? current/smile

Thanks,
Alex

Sep-13-18 13:17:31
Password Reset- no email sent

The forgot password link is generated by Joomla. The module 'asks' Joomla what the correct link is for index.php?option=com_users&view=reset, and Joomla will return an SEF or non-SEF version and will append the correct Itemid to the URL based on your menu structure.

As noted above, I'd try the Joomla login module to see if the forgot password link there is incorrect as well. That will help narrow things down very quickly.

The other thing to investigate is going into the Menu Manager in Joomla and finding out what menu item is at ID 435.

Now, rereading it, I'm also confused by your first message:

When a user enters their email to reset their password the page just reloads and no password is sent.

So you're saying the link does work and it brings the user to a page that has a reset email field, but that page just doesn't work? Does the page look identical if you take off the &Itemid=435 or are they different looking pages? If they look different, then that seems like some other extension that's at Menu ID 435 has it's own password reset feature that isn't working.

Lots of questions, I know, but hopefully something above helps narrow things down.

Thanks,
Alex

Glad to hear you got it going! Unsure what could have caused that, but if you run into anything else or have any questions, just let us know!

Thanks,
Alex

Sep-11-18 19:45:38
Password Reset- no email sent

Can you post the relative (not including the domain name) that the password reset link tries to go to? To get where it's trying to go, right click on the link and use the 'Copy Link Address' option.

Also, a good comparison point would be to enable the standard Joomla mod_login module to check if it tries to go to the same, or different, password reset page.

Finally, one thing to check is the "Registration Component" setting in the SCLogin module parameters. That can be set to things like Joomla, Community Builder, EasySocial. Please make sure it's set to the right extension that you use for user management. If not set to Joomla, try setting it to 'Joomla' as well to see if that works.

Let us know and we'll gladly investigate if there's a possible issue.

Thanks,
Alex

Sep-11-18 19:42:43
Category: JFBConnect

That makes sense. So if JFBConnect has it set to off (for that speed), it kills any other component that might need it, too.

Correct.. but to clarify, we're not 'killing' other components current/smile It's not an intentional conflict we're causing.. but there are other extensions out there that detect JFBConnect and rely on our inclusion of the Facebook (and other social network libraries) in order to avoid conflicts. We default the "Always Parse Tags" option to 'Yes' to minimize any issues as well.

Very glad to hear you got things going though, and should you need anything else, just let us know!

Thanks,
Alex

Sep-10-18 12:38:34
Category: JFBConnect

XFBML are the 'tags' that JFBConnect (or other extensions) add to your page to render some Facebook features. When you load the Facebook Javascript library, you can tell it to automatically scan the page for those tags and Facebook will replace them with the social widget you want (Like, Comment, etc). Alternatively, an extension could manually tell Facebook to render those widgets at specific points, like if they're loaded into the page dynamically at some point.

JFBConnect expects to have the Javascript library render the tags right when the library is loaded. We give the option to disable (set XFBML: false) to speed up load times (ever so slightly) if you're not loading any social widgets.

So, you should leave it set to 'true' so that the social widgets from Facebook will render.

I hope that helps explain,
Alex

I'm so sorry for not getting back to you sooner. I just got into the admin area of your site to investigate more. I don't see any reason that the content from the category you PM'd me about should be auto-posting.

Can you confirm that it still is autoposting? I went to the JFBConnect -> Channels -> History area. In there, on page 6, item #120, I see an article from that category did autopost back in June. However, since then, I don't see any other records of an article in that category posting. In the Joomla Article manager, the last article published to that category was 2018-06-08. Since then, there's been no new content and there's no record in the Channel History of even a test article being posted (if you created a test article in that category and deleted it, I believe it would still show in the History tab).

So, for now, I can't see any reason it would autopost. If you can give me some steps on what you're doing and how best I can test, I'll gladly investigate further. I don't want to start autoposting content to your feed though without you being aware it may happen. It's definitely baffling that you said you disabled 'everything' and it still autoposted. If you could explain what you disabled, that may help understand as well.

Again, sorry for the delay, but we'll gladly help investigate however we can once we understand how to test more.

Thanks,
Alex

Sep-07-18 20:11:47
Question on compatibility and when to install jfbconnect
Category: JFBConnect

Honestly, the simplest way to 'hide' your site is to set your site in Offline Mode in the Joomla Global Configuration area. With that, your site template should show a login area instead of your actual site. Once you login as a super admin, you'll be able to navigate the site normally.

It's not perfect as you're logged in, and not a guest viewing public content, but it's generally all that you need while developing. There's some pitfalls in that your site won't be public, so scraping tools like the Facebook Open Graph debugger and sharing in general won't show the content of your page. However, it's dead simple and works in almost all cases.

I think that should do it for you on the simplest level and where I'd start.

Alex

Sep-06-18 14:59:02
Question on compatibility and when to install jfbconnect
Category: JFBConnect

Peter,
Good to hear from you, and hope all is well.

Most social networks do not let you create an application with just an IP address. They need a domain to use as that's what users will be using. There are ways around this for development, but I'd recommend getting a domain name (even a free one with something like free TK domain just to have something to test with. You can setup and test with the temporary domain and then move all the apps to the final domain when you have it.

We've never used Membership Pro, so I can't guarantee everything will work fine. As always though, JFBConnect creates 100% standard Joomla users. If they register with a social network, you absolutely should be able to funnel them through a subscription page to purchase a membership. JFBConnect shouldn't prevent or cause problems with that.

I hope that helps, but if you need anything else, just let us know.

Thanks,
Alex

Glad to hear it. If you need anything else, please let us know!

Thanks,
Alex

Sep-06-18 14:47:15
Even with the meta description typed in, JFBC is using the first paragraph of privacy policy
Category: JFBConnect

No problem. We're always happy to explain our logic behind how things work. If you have suggestions though, they're always welcome. We'll be the first to admit that JFBConnect can be complex. Where we can streamline features or improve clarity, we're always listening.

Thanks,
Alex

I just tried your home page in the Facebook URL debug tool and I'm not seeing all the errors you mention. I did hit the 'Scrape Again' button next to the Time Scraped row since the last time Facebook scanned your page (before I re-did it) was August 17th.

The only error I see is:

The 'og:image' property should be explicitly provided, even if a value can be inferred from other tags.

That's a normal error on your home page as that page is usually showing many articles and JFBConnect doesn't know which one should be the 'main' one. The image, generally, shouldn't change. So, if you're showing a blog view on your home page, it's not right to set the image to first article.. otherwise, that image will change whenever you add new content.

I'd suggest setting an image for your home page specifically by adding the following tag to a content area that shows on your home page (a specific article, a custom HTML module, the category description if loading articles from a category, etc):

Code:

{SCOpenGraph image=http://site.com/link-to-homepage-image.jpg}

I hope that helps explain, but if you need anything else, just let us know!

Thanks,
Alex

Sep-05-18 18:18:03
Even with the meta description typed in, JFBC is using the first paragraph of privacy policy
Category: JFBConnect

JFBConnect has a strong hierarchy that can be used in various ways to do what you want. Most specifically, at the article level, you can add the following text to the article contents to set a specific meta tag:

Code:

{SCOpenGraph description=My description for this article}

You mentioned already that you knew this, which means you feel that's not acceptable.

At a higher level, when creating Objects for your content, as described above, you can create an Object specific to your legalese category (ToS, Privacy policy, etc), assuming they're all in the same category. That object can state that any articles in that category should use the meta description whereas any articles *not* in that category would use the defaults.

Adding more options on a per-article basis gets overly complex. We wouldn't want you to create a specific Object for each article as that's in a whole other section, whereas the body of the article is right in front of you, where you can set a specific description in the text if you want to make an override on a per-page basis.

As for changing the content fields in the Article editor, that's more difficult and error prone than it may seem. I agree a simple checkmark may be beneficial there, but admin templates, differing versions of Joomla and a slew of other nuances make it problematic to try and override some of the core elements.

I hope that helps explain things, but if you have any suggestions, we're always listening.

Thanks,
Alex

It's not a problem to update our version code. To do so, edit the /components/com_jfbconnect/libraries/provider/facebook.php file. At line 383, you'll see:

Code:

        $version = "version: 'v2.6',";

Edit that to:

Code:

        $version = "version: 'v2.11',";

We intentionally use a much older version number of the Javascript as that allows some extra features that have been discontinued in newer releases. We're fully compatible with the latest releases as well though.

I hope that helps,
Alex

Glad to hear that got you going. If you need anything else, just let us know!

Thanks,
Alex

Sep-02-18 13:55:09
Even with the meta description typed in, JFBC is using the first paragraph of privacy policy
Category: JFBConnect

I can see where the confusion lies, and it's based on how our code does stuff for Joomla content (a component type we know) vs 3rd party extensions (which JFBConnect wouldn't know how pick a good description for.

For Joomla Content articles, if you have the Open Graph - Content plugin enabled, JFBConnect use the first 50 words of an article as the description. That's a benefit of the Open Graph content plugin.. it understands how the article is shown on your site and can pick a good description and image on it's own.

If JFBConnect encounters a Joomla component that an Open Graph plugin isn't available for, then in that case, the meta description would be used since it's a good option for all types of web pages.

The best suggestions I'd have from here to enable the meta description as the default text is:
* Disable the Open Graph plugin - Not recommended as this will prevent images from being set and other benefits of the OG Content plugin
* In the Social Meta section of JFBConnect, create a new "Object" and set it to the root (top-level) category of your site. In the options, set the Description to use the Meta Description instead of Introtext. That will have JFBConnect use the meta description for all Joomla content on your site.
** You could also create an Object for just the category of your privacy policy or other categories to be more specific to just those area.

I hope that helps explain, but should you need anything else, please let us know!

Thanks,
Alex

Todd,
I'm sorry, but we don't offer contracting services. If you have any specific questions, please feel free to let us know.

Thanks,
Alex

Aug-29-18 15:20:31
issues around auto publishing website content to social media
Category: JFBConnect

JFBConnect can automatically post new articles to Facebook Pages or Groups, Twitter Streams or LinkedIn Company Pages. It's one of our core functionalities.

The general requirements for posting are:
* Create the social network application. That allows users to authenticate on your site and for your site to perform actions on those user's behalf, like posting to a Facebook Page
* Authenticate with a social network user on your Joomla site - This creates the Joomla account for the user, or will link to an existing Joomla account
* Once there is a link between a social network user and a Joomla user on your site, you can setup a 'Channel' for that user.
* The Channel is what JFBConnect uses to post to a Facebook Page (for example) on behalf of a specific user.
* While setting up the Channel, you may need to re-authenticate on the front-end of your site with the social network to grant additional permissions for the user. These permissions are used by the social network application to post on the user's behalf to the Page they own.

You mentioned a few times:

I also am trying to setup auto posting to a Facebook Page but this page is administered through a personal FB account.

All Facebook Pages are administered by personal Facebook accounts. It's not possible to login directly to a Facebook Page. You always login to your personal account who is the administrator of a Facebook Page.
To work with JFBConnect, that same Facebook user has to login to your Joomla site. Then, you'll be able to list the Pages that the user is an administrator of in the Channels area.

If you haven't already, I'd recommend looking over our Creating a Social Channel documentation.

I hope that helps answer your questions.

Alex

JFBConnect needs to be able to make a connection to Facebook or Google for various purposes. Some features may still work, like the Javascript features for Liking content for example, since those are loaded by the user's browser and not your server. Functions like authentication, which require the server to communicate with Facebook, would likely not work.

I hope that helps explain, but if you need anything else, just let us know.

Thanks,
Alex

  • Index
  • » Users
  • » alzander
  • » Posts

Board Info

Board Stats
 
Total Topics:
11667
Total Polls:
0
Total Posts:
48991
Posts today:
4
User Info
 
Total Users:
47795
Newest User:
ivoand
Members Online:
0
Guests Online:
866

Online: 
There are no members online
Social Stream
Refer and Earn

Like our extensions? You're not alone! That's why they're used on tens of thousands of websites. Now you can earn 20% of any sale you refer to SourceCoast.com.

We provide excellent documentation, well laid out sales pages and great support. All you need to do is spread the word and we'll take care of the rest.

Learn About Our Affiliate Program