• Index
  • » Users
  • » alzander
  • » Posts

Posts

Posts

That's strange. JFBConnect is meant to work even with New User Registrations disabled through Joomla. That allows your site to be social registrations only.

I don't know what may have changed, but we'll investigate a bit further. For now, I hope turning back on user registration is an ok option. Of course, if you see other changes, let us know and we'll do whatever we can to help.

Thanks,
Alex

The SCLogin module uses Javascript to query Joomla if the user that's trying to login has 2FA enabled. If that check comes back as false, then you won't see the 2FA field. I don't know of a reason why that check would come back as false if the user has it enabled, but hopefully that information helps narrow things down. Specifically, if it's happening for a specific user, look to see if there's something different about their 2FA configuration or something else that may stand out. Any details you can provide will definitely help.

Thanks,
Alex

Jan-25-18 01:43:20
Category: JFBConnect

If you're logged in as an admin on your site, you should see the JFBConnect social toolbar in the bottom left. From there, hit the "Social Meta" button. That will bring up a list of all the tags set on the current page and how they are being set. Look for the og:description tag and look at the 'Origin' field. If it's auto-generated, that means JFBConnect is coming up with it based on text on the page, if it says Easy Tag, then you've added a {SCOpenGraph description=...} tag somewhere on the page, etc.

I hope that helps narrow things down, but if you still need help, just let me know.

Thanks,
Alex

Glad to help. If you need anything else, just let us know.

Thanks,
Alex

If you want the Login / Register buttons to be centered like the logo, add the following style to your CSS:

Code:

.sourcecoast.sclogin {

    text-align: center;
}

I hope that helps,
Alex

Jan-22-18 02:43:49
My Open Graph tags have stopped working.
Category: JFBConnect

I think you've made perfect sense. We're going to have to setup a development site with the following:
* Articles with an intro image and meta description set
* Menu items that point to that article
* An Open Graph object for the root category set to use the intro image and meta description

Then, go to the menu item SEF URL and try to share that article.

Once we do that, we'll know if we can recreate it (in which case it should be easy to fix) or not (in which case we'll need to investigate your site further). Either way, we'll take a look over the next few days and try to get you a resolution soon.

Thanks,
Alex

Jan-22-18 02:40:01
How To

JT,
No worries about bothering us. I'm glad you got it going. If you need anything else, just let us know.

Thanks,
Alex

Jan-22-18 02:38:17
Is there a single word call for FB button like we have for Twitter, Google and other buttons?
Category: JFBConnect

Facebook is different.. I don't have a good reason why as the actual reason is outdated.. but use {JFBCLogin}.. it will work. However, we have an easytag for the login button itself that can let you include whichever provider buttons you want:

Code:

{SCLogin providers=twitter,facebook,google}

That will show those 3 login buttons, in that order.

I hope that helps, but if you need anything else, just let us know.

Thanks,
Alex

Jan-18-18 14:28:07
My Open Graph tags have stopped working.
Category: JFBConnect

Uninstalling and re-installing shouldn't be a problem. It almost never actually fixes anything though, just so you know. Usually, there's some configuration error that just needs to be understood to get things going.

When you install JFBConnect, it will install all of it's modules and plugins again. Instead of going through the process of uninstalling each piece, you may just want to install the .zip file again which checks all installed files and updates them automatically in case something is out of date.

As for your other site, that's a good clue. One thing I noted in your original post was:

I recently updated from Joomla 3.7.3 to 3.7.5

Is there a reason you aren't upgrading to Joomla 3.8? The 3.7.5 version was released in August. 3.8.0 was released in September and 3.8.3 in December. We do a lot of testing with the most recent releases and it's possible (though I don't know this for certain) that there's an issue with Joomla 3.7.5 and our Open Graph integration.

From what I can tell above, it seems like the main problem is that JFBConnect isn't properly finding the meta description on your page and using that for the description text. Is that correct? The behavior we use for finding the first image in the article hasn't changed in more than a year, so I don't know how it would have been selecting a different image than the "Prev" button unless something in the layout actually changed to make those images appear before more meaty images.

Thanks,
Alex

Jan-17-18 14:22:58
Documentation to get Facebook and Google APIs are outdated
Category: JFBConnect

Facebook is constantly changing their App creation area. We try to keep up as best we can and, generally, the instructions should help get you going. One thing we've heard lately is that the API access to configure your app, which is required by our Autotune tool, is disabled by default. To fix that, please go to the Facebook App area, click into your app and go to Settings ->Advanced. In there, find the "Allow API Access" setting and switch it to 'Yes'. Once you save that, Autotune should function properly for you.

Autotune is our solution to the problem above. By automatically configuring your application for you, it should remove the need for going into the Developer area almost entirely.

I hope that helps get you going, but if you need anything else, just let us know.

Thanks,
Alex

Jan-17-18 14:16:47
Updated the plugin - since then I recieve an error message
Category: JFBConnect

Unsure what happened, but glad to hear that got you going.

I'm not sure if you did, but you should remove the appid / secret key again. It should need to be set to 1234, that hopefully just fixed the problem by saving something there and removing it.

Thanks,
Alex

Jan-16-18 14:21:37
Updated the plugin - since then I recieve an error message
Category: JFBConnect

I'm unsure why you're getting that warning. Can you try the following:
* Go to the Configuration -> Facebook area and set an AppID and Secret Key of 1234 (just garbage stuff is fine)
* Go into the Profiles area of JFBConnect and simply hit "Save"
* Go back to the Facebook area and remove the AppID and Secret Key

That should re-store the profile field mappings in your database and, hopefully, fix things up.

If not, please don't worry. The PHP warning is just that, a warning, not something going wrong or causing functional issues. You can safely hide that by going to the Joomla Global Configuration area and setting the Error Reporting setting to 'None', which is recommended for production / live sites anyways.

I hope that helps,
Alex

Jan-16-18 14:12:27
My Open Graph tags have stopped working.
Category: JFBConnect

The issue I'm seeing is that JFBConnect is scanning for the first image in the content and finding the 'Prev' button. That's not a great image, and when you scrape the page, Facebook shows the following warning:

Code:

Provided og:image URL, http://capeoffun.co.za/images/Website-General/Previous.png was not valid because it did not meet the minimum size constraint of 200px by 200px

Since the image is too small, Facebook picks the image that they think is best for the page (generally the biggest image on the page). You can use the following tag in the article content to specifically set an image to use:

Code:

{SCOpenGraph image=http://yoursite.com/best-image.jpg}

Your Open Graph object looks setup correct, but it doesn't seem to be applying to your content for some reason. It seems like the meta description was being used at one point for the share content, but now the introtext on the page is being used instead. One thing I do notice is that you don't have an Object Type set. In the Object settings, please set "Object Type" to "article" and check the "Built-in Facebook Object" box.

Beyond that, are there any other open graph objects you've created in JFBConnect? The one in your picture should apply to all content, but if you've created another object in a sub-category, that would override the Root object setting.

I hope that helps get you started, but please let us know if you need anything else.

Thanks,
Alex

I just tried with twitter and got "Twitter profile connected successfully"

Are you sure this happens with all social networks you list? If you are having problems, I'd suggest first disabling all SEF URL generation. Sometimes SEF URLs cause issues for social network authentication. If that's the problem, we can help you re-enable SEF URLs, we just need to narrow the problem down first.

Thanks,
Alex

Jan-13-18 01:51:42
I bought your tool thinking I could use to to post to my website and facebook and instagram, etc...
Category: JFBConnect

JFBConnect can definitely let you post content from your site to Facebook Pages, Groups or Profiles, Twitter Streams or LinkedIn Company pages. It can be setup to post manually by going to the page you want to post and then using the social toolbar included in JFBConnect to select which social networks to post the URL too along with a comment you want to go along with the post.

Alternatively, you can setup JFBConnect to automatically post content from specific Joomla categories or other areas that we support for autoposting. This will push them to social networks automatically when new content is published.

With that said, yes, you will need to setup authentication on your site to get our "channels" feature setup. Each social network requires you to grant permission for JFBConnect to post on your behalf. Once you grant that permission, you can disable the SCLogin module and not allow people to use social network authentications on your site.

I hope that helps explain that JFBConnect can do what it sounds like you're looking for. To help get you setup, here's some links to setup documentation that should help:
* Initial JFBConnect Setup - https://www.sourcecoast.com/jfbconnect/ … tion-guide
* Setting up Applications for each Social Network (required to authenticate and grant permission) - https://www.sourcecoast.com/jfbconnect/ … lications/
* Setting up Channels - https://www.sourcecoast.com/jfbconnect/ … al-channel

I hope that helps,
Alex

Sure. You should be able to go into the User manager of Joomla and disable new registrations in the Options area.

Test that to make sure it works how you want by disabling Joomla registrations, but still allows social registrations.

I hope that helps,
Alex

Jan-13-18 01:34:12
My Open Graph tags have stopped working.
Category: JFBConnect

Can you let us know a URL where the tags aren't working properly along with what you expect to be seeing and the setting / tag you're using to try and control those tags? With that, we can help investigate and let you know what's going on.

Thanks,
Alex

Jan-11-18 01:43:22
JBFConnect login buttons disappear from login menu
Category: JFBConnect

That login area doesn't look like the SCLogin module, which is what can put our social buttons in automatically. I'm not sure what module that is, but you may need to contact them in order to have the social buttons added automatically. Otherwise, you can use JFBConnect's easy-tags to insert the login buttons wherever you want. To do so, simply add the following tag in the module or content output where you want the login buttons to show:

Code:

{JFBCLogin}

I hope that helps!
Alex

Jan-11-18 01:37:57
I finally upgraded to the latest Joomla and the latest JFBConnect and new articles are now share...
Category: JFBConnect

Can you try disabling the Custom Object and JomSocial open graph plugins as a test. Then, use the Facebook URL debug tool to rescan your page. Make sure you use the "Scrape Again" button so that it fetches the page again. Let us know if that fixes things.

Either way, let us know a URL that is having issues as well as the description you'd expect and we can help investigate further.

Thanks,
Alex

Can you send new admin and FTP credentials for your site so we can investigate the cause further?

Thanks,
Alex

Are you having the same behavior where if you unpublish and then publish again that the article is posted properly?

Can you tell us what version of Joomla and jReviews you're using?

Thanks,
Alex

Ok.. I'm getting confused. You may need to help me. The second part of that code I gave you must end with 'ar_AR'. Right now, the language on the page is getting incorrectly set to 'ar_AA'. I *think* ar_AA is what your Joomla site is trying to set it to and the code I gave you should be trying to replace that with ar_AR.

So, let's try this one last time:

Code:

$locale = ($locale == 'ar_AA') ? 'ar_AR' : $locale;

If you do the echo statement, and the language code comes out as anything other than ar_AR, please use that code in the first part of the code above.. so, if somehow, ab_CD is what appears, update the code to:

Code:

$locale = ($locale == 'ab_CD') ? 'ar_AR' : $locale;

Please let me know how that goes and sorry for the issues!
Alex

I apologize. I messed the language codes. Please try the following code:

Code:

$locale = ($locale == 'aa_AA') ? 'ar_AR' : $locale;

That should detect aa_AA and update it to ar_AR, which is the proper code that Facebook supports.

Please test and let me know how that goes.

Thanks,
Alex

Melissa just responded to your private message. We're sorry for the delay, but hopefully that helped answer your question.

Thanks,
Alex

Actually, we were just thinking this through further on our end and it's something we can fix. Below is a small code snippet we'd love for you to try out and let us know if it works. If so, we can get it included in a future release.

The edit is to the /components/com_jfbconnect/libraries/provider/facebook.php file.

Around line 220, you should see:

Code:

        $locale = str_replace("-", "_", $locale);

After that line, please add the following line:

Code:

        $locale = ($locale == 'ar_AA') ? 'aa_AA' : $locale;

That should detect ar_AA and replace it with aa_AA when loading the Facebook javascript file automatically.

I hope that helps,
Alex

  • Index
  • » Users
  • » alzander
  • » Posts

Board Info

Board Stats
 
Total Topics:
11405
Total Polls:
0
Total Posts:
48071
Posts this week:
8
User Info
 
Total Users:
47248
Newest User:
kafeti
Members Online:
0
Guests Online:
616

Online: 
There are no members online
Social Stream
Refer and Earn

Like our extensions? You're not alone! That's why they're used on tens of thousands of websites. Now you can earn 20% of any sale you refer to SourceCoast.com.

We provide excellent documentation, well laid out sales pages and great support. All you need to do is spread the word and we'll take care of the rest.

Learn About Our Affiliate Program