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It shouldn't be impacted by component updates. The reason it works is because we *used* to use a configuration file called TableConfig. That proved to be too generic, as you found, and conflicted with other extensions. We replaced that with the definitely-not-going-to-conflict-with-other-extensions TableJFBConnectConfig.

By loading our system plugin first, JFBConnect sets everything up using the proper table name. We had to leave the old file in there for some backward compatibility reasons (though likely can be stripped now).. but by loading ours first, it prevents your other extension from accidentally loading our generic TableConfig file.

That's long-winded, but in short, leave our plugin first.. you should be good to go now and in the future without worry. However, as Melissa said, just make sure you don't run into any other issues.

Thanks,
Alex

Aug-05-20 19:07:01
Share works great, like just gray's out and nothing happens
Category: JFBConnect

In Firefox, the Like button is checking for me and the LinkedIn & Facebook Share buttons pop open new windows as they should.

Pop-up blockers shouldn't prevent the share buttons from working, even if enabled. An 'action' by the user (clicking on a button) bypasses ad-blockers. Their whole purpose is to prevent unwanted windows from appearing.. but the user action of clicking the share button should, and does, work from my testing.

Attached is a picture of the Like button working for me as well. I just clicked it and you can see the check. In Firefox Preferences -> Privacy & Security, my setting is 'Standard', which is the default.

https://www.sourcecoast.com/images/agorapro/attachments/64/mini_jeffhoneyager-likebutton.png

Sorry I don't have any specifics as to what may be happening on your system. I can only suggest trying from Firefox on different computers or different networks, which may have different firewalls or ad-blockers setup to see if there's some common thread causing the Like button to fail.

Thanks,
Alex

Aug-05-20 15:03:42
Share works great, like just gray's out and nothing happens
Category: JFBConnect

I'm not seeing the Like button on that page. Can you let me know where it should be appearing or if it was disabled?

Thanks,
Alex

Melissa received your email with the conflicting component. We'll be testing and get back to you once we understand the issue further.

If there is any specific configuration you have setup in either JFBConnect or the other component that you think may be related to the PHP Notices, let us know to make sure we're able to recreate the problems.

Thanks,
Alex

The previous post you reference is 3 years old. My guess is that, while you may be getting warning messages that seem similar to that post, the issue is actually unrelated.

Can you let us know what specific errors or warning messages you're getting and where you're seeing them? Once we understand the issue you're having, we'll gladly help investigate and fix it as quickly as we can.

Thanks,
Alex

Aug-03-20 21:37:29
Category: JFBConnect

Wallace,
We hear you and understand the frustrations you can run into while going through some of the various social network hoops.

However, most networks shouldn't really be denying you if you're asking for the basics. Facebook, for instance, has no approval process if you just need user's to authenticate on your site and you can still obtain their email address. If you need more advanced profile data or advanced features, like auto-posting to a Page, yes, you'll need to go through an approval process.. but that shouldn't prevent the basic functionality from working while doing so.

For Twitter, it's not really common to get denied. When you create your Twitter account and ask for access to the APIs, it's some basic questions and you have to link to your site, I believe. When you try, do you get any details as to why you're being denied? Once you get through that, you should be able to setup your app quickly as there's only a few options to set.

Any details you can provide on the above will help us understand and help you get over the hurdles. Unfortunately, we don't control the social networks and their approval processes. They change frequently, but usually aren't insurmountable.

Secondly, Why do the social media buttons popup over the hamburger menu obviously the menu is more critical that the social media.

Our template file for JFBConnect gives the social button a very high z-index value that works with most templates. If you can let us know what page you're having issues with the social buttons on, we should be able to provide you some override CSS that would fix that issue quickly.

Thanks,
Alex

Aug-02-20 18:02:02
When added to cart and starting checkout, the steps are listed, but no buttons or places to click...
Category: JFBConnect

I responded to your Contact-Us email shortly after it was sent this morning. We definitely want to help get this going for you. My response was:
---
I'm sorry to hear you're running into issues purchasing. That's not something we like to hear!

Can you let me know what browser you're using? We're trying to investigate but are able to see the buttons on the cart page for "Proceed to Checkout" and then on the Checkout page for logging in, then steps for billing, payment, etc.

If you can try again and let us know the specific point (what you just entered or where you clicked to get to the page with now buttons), that will really help us understand and eliminate the issue!
----
It sounds like you've tried multiple browsers already.. so check that off. Any details about exactly the screen you're stuck on will help - cart vs checkout, etc.

Thanks,
Alex

Jul-30-20 17:11:07
Can Source coast Components work in Multi Site environment?
Category: JFBConnect

We haven't used MightySites, so I can't answer specifically. I think you may run into some issues with multiple domains with some of the social networks though. Facebook does allow you to add multiple domains in their configuration area, along with multiple callback URLs. However, other networks only allow one URL or domain to be used, which would prevent those social networks from authenticating on the additional domains.

In general though, I'd have to simply say to try it and see what happens as I can't think through all the issues you may run into and if they'd be solvable until we hear what they may be.

A lot of functionality, like social buttons, should just work though.

I hope that helps get you started with some ideas of where to focus on possible issues.

Thanks,
Alex

Jul-30-20 17:04:52
Category: JFBConnect

We agree, it'd be nice.. and Apple is pushing their signin abilities more lately, so it would be a good addition.

Thanks for the suggestion!

Jul-20-20 16:37:42
Changing the registration component link
Category: JFBConnect

Sorry for the delayed response to this.

For turning off SEF URLs, you should be able to navigate the site. All the links should change to index.php?option=com..... (long URL after this). If that's not working, then please also turning off any caching you have enabled. Knowing if SEF URLs (or caching) are related to the problem really narrows down about 75% of the possible causes, so that's something we really would want to do.

I have another module that is the standard login on the main page https://www.gofishcity.com/login. The module ID is 664. It's set to Login Redirection URL: HOME (menu) which is correct.

If you set this module to redirect to the "News" page, does it work? Since it's going to Home, that doesn't tell us if it's actually working right or if it's failing to Home as well, but we just don't care since that's where you want to go. If the standard Joomla login module also fails to go to the News page, that's an indication of something more underlying causing the issue and not JFBConnect-specific.

Thanks,
Alex

Jul-16-20 15:05:13
Javascript Issues preventing login with facebook and Messenger from loading
Category: JFBConnect

Gez,
We're talking in both FB Messenger and this thread about issues. We'd like to condense things here since the on FB Messenger, we're talking about other Messenger issues as well, which gets confusing.

Hopefully, the authentication issue you're having is cleared up by switching your Application to Live. That may impact messenger too, we'll just have to see. Right now, neither Melissa or I can see the messenger popup on your site.

As to your other questions:

So, reading between the lines of your message, am I correct to assume that additional user permissions that I need as an admin of the site, DO NOT need to be entered into the additional user permissions field in JFBC's configuration, in order to achieve the messenger and other facebook functions, and that they are 'special' in the sense that I'm obviously an admin of the FB App too?

Correct. JFBConnect will generate additional required permissions automatically. You don't need to manually add permissions unless you intend to write code or have some other need for them.

Also, and if that is the case, do I need to switch my app into development mode, in order to continue to allow users to login/register on the site with facebook credentials, until such a time that I'm ready to progress through app review for any additional user permissions, I might wish to request?

Switching to development mode used to work to allow you, the admin, to request permissions from yourself. Facebook has been slowly disabling this ability.. but generally still seems to work for most users. Test authentication while in dev to see if additional permissions are requested (only if they haven't been already granted) and then go back to live mode. If you can't get them in dev, then you have to go through the Approval process.

Sorry for all of the questions!  Currently (in the UK at least), FB aren't reviewing any individuals' apps, only businesses.  So, I'm trying to determine whether or not, I can proceed without the need of app review, and still offer facebook login to customers in the meantime, whilst offering messenger integration.

You shouldn't need to go through approval for your general users if you simply want them to authenticate, grab their name and email address.

Thanks!

Jul-14-20 20:36:50
Changing the registration component link
Category: JFBConnect

The login module on the 'go-news' page has the 'return' url set to: https://www.gofishcity.com/go-places/go-news
That seems like what you want it to be. When you say it's bringing you to the home page, can you tell me how you're authenticating - with a social network or joomla credentials?

Also, can you try (temporarily) disabling SEF URLs to see if the redirection works properly with non-SEF URLs?

Thanks,
Alex

1) Adding Open Graph tags to menu area is a good idea. However, it causes issues in that:
a) Some menu items apply to many, many pages.. like a blog layout view menu item would also assign those tags to all the articles that a user clicks on from that menu item, which wouldn't be beneficial and likely a problem.

The problem that arises here is, let's say you have a standard blog, called "SourceCoast's Tech Blog". If you create a menu item for this and add the following Open Graph Tags:
* Title - "SourceCoast's Tech Blog"
* Description - "Amazing tech blog about Joomla. Read here for all you need to know"
* Image - "techblog.jpg"
The above would work great for the blog home page that lists all blog entries. The problem is that the Itemid for the blog will be added to all articles the user clicks on from the blog main page. That would mean that every blog post would have those same Open Graph tags, which in all cases would be more generic and not as helpful as specific tags for the article.

From JFBConnect's perspective, it would be hard for us to know if the menu item really applies to this page or not, which would make it hard for us to know which way to prioritize tags.. use the automatically generated ones from the Open Graph - Content plugin or the menu items?

Similar issues would happen with something like JomSocial, EasySocial or Community Builder. One menu item goes to the main social landing page, but many sub-items (like profile pages) use the same menu item.

B - "...Menu items don't cover all pages..." = Again, What do you mean exactly ? Can you provide me any examples ?

Every page in Joomla doesn't always have a menu item associated with it. You can link directly to any article with index.php?option=com_content&id=23 for article 23. You can also add an Itemid (or it may be added automatically by Joomla if coming from a blog post or something), but every page is not guaranteed to have a menu item associated with it.

I hope that helps, but if you need anything else, please let us know!

Thanks,
Alex

This is an error we've found by someone who sent us an email. I'm assuming that was you current/smile

The problem is we are using some code that requires PHP 5.4 or higher. Joomla technically requires PHP 5.3 or higher, which means our code doesn't work. We'll be fixing this in the next update. However, I'd also highly recommend contacting your hosting provider to see if you are able to upgrade your PHP version. PHP 5.3 was 'end of lifed' over a year ago. Its first release was in 2009 and the last update was in 2014, which is an eternity ago.

Again, we'll get this issue fixed and we can get a special build out for you with this fix as well if you are unable to ask your hosting provider to upgrade. Just let us know and we can generate a new package and email it to you (or install for you).

Thanks,
Alex

Jul-12-20 23:36:50
Changing the registration component link
Category: JFBConnect

There are multiple membership subscription extensions out there that our users have been able to make work with JFBConnect. It's a matter of flow on how to set it up, but usually, requiring payment for access follows a path like:
* User is shown a page that describes membership levels (optional)
* User logs in with Facebook - JFBConnect automatically creates them a new account without a membership
* The New User Redirection setting brings them to the membership page where they select their plan and pay

After that, the user can authenticate with their Facebook credentials and will either have no membership (if they didn't pay or it expired) or will be authenticated at the membership level they paid for.

I hope that helps explain, but if you need anything else, please let us know.

Thanks,
Alex

We have a whole plugin system that allows for adding new providers. We've been using that system for over a year now to add new providers separately and have more coming out soon. Can you let us know what version of JFBConnect you're using and post from the account you subscribed to JFBConnect from? That will help us understand the options available in your current release and help prioritize support.

As for different environments, most of the callback URLs are set based on the Client ID & Secret Key. You set the keys in your social network app and JFBConnect uses those keys and the base URL to generate the proper callback URLs.

I hope that helps get you started and once we know more about your version, we can help guide you on creating your own provider plugins without hacks.

Thanks,
Alex

Jul-08-20 03:00:41
Need to bring in Events from several Facebook, Google accounts and add them to our own calendar.
Category: JFBConnect

I'm so sorry for the delay in getting back to you on this.

Access to Events on Users and Pages is only available to Facebook Marketing Partners.

I hadn't seen that note. If that's the case, I don't think you're getting access to that API. The Marketing Program is an application based process where you prove you have clients and agree to more stipulations on your access to the APIs.

You can learn more about the FMP program below along with an application, but you'll see their partner list is limited:
https://www.facebook.com/business/marketing-partners

For getting started, I'd recommend tinkering with the Facebook API Graph Explorer. From there, you can test some API calls to the Events API to see if you're able to get the data you need. If you are able to make the requests and calls you need, we can easily help you implement similar features using JFBConnect to make those API calls.

Thanks,
Alex

Thanks for the suggestions. We've considered a few ways of allowing adding open graph tags in the admin area to make it simpler. The issues and reasons we haven't yet are:
1) Adding Open Graph tags to menu area is a good idea. However, it causes issues in that:
a) Some menu items apply to many, many pages.. like a blog layout view menu item would also assign those tags to all the articles that a user clicks on from that menu item, which wouldn't be beneficial and likely a problem.
b) Menu items don't cover all pages.. so we still need a generic way for all pages to add tags.

That's why we've always had the easy-tags, like {SCOpenGraph title=Great Title for This Page}. That can be added in any article and, indeed, some other extensions do include SCOpenGraph tags on the page (similar to an API).

I hope that helps, but we'd love to hear any other thoughts you have and we'll gladly keep considering other ways to make Open Graph tags more easily accessible and easier to add.

Thanks,
Alex

Jul-02-20 03:16:57
Which JFBC version is a minimum to support Graph API 3.1
Category: JFBConnect

Yes, it does! JFBConnect is fully forward compatible with the upcoming changes, through the current v7.0. We have to be as newly created Facebook Applications always are forced to use the latest Graph API, which means we always need to be able to support the latest for new users that subscribe to JFBConnect.

We always recommend being on the latest release of JFBConnect which we test to make sure it works with the latest Graph API versions while maintaining backward compatibility for features on older Graph API's that some users may still require.

I hope that helps answer your question, but if you need anything else, please let me know.

Thanks,
Alex

Jun-25-20 02:31:42
Cookie “jfbconnect_permissions_granted” will be soon rejected because it has the “sameSite”...
Category: JFBConnect

Can you let us know what browser you're using to test with? We do have some changes to make for how we handle that cookie, but want to ensure we're testing with where you're seeing that warning. I won't go into the technical details, but that warning isn't a problem and browsers aren't expected to 'reject' it even in 2020.

Once we can test our change on your browser, we'll let you know the code change or we'll have a release available with the fix.

Thanks!
Alex

Jun-22-20 20:32:35
Facebook API Error: (#100) Already used by some other app
Category: JFBConnect

We're close, I can feel it! It's good Twitter is working, though we're unsure what's up with Facebook.

Can you Private Message us super admin credentials for your site so we can investigate a little more? Additionally, please send us a link to the Facebook Page that you're posting to so we can see what's showing up there.

Thanks,
Alex

Jun-20-20 16:26:21
Category: JFBConnect

Can you send me a Private Message with your Joomla admin credentials? With that, we can login to the admin area and check out what's going on. We'll do what we can to help you get to the bottom of things quickly.

You can PM me by clicking the mail icon under my name to the left.

Thanks,
Alex

Jun-20-20 16:22:31
Facebook API Error: (#100) Already used by some other app
Category: JFBConnect

David,
JFBConnect can post to Facebook or Twitter in a 2 ways: automatically or manually.

The manual way is to use the social toolbar, which you asked how to disable a few posts up. When enabled, an admin for your site (ie, you) can use the 'Create Post' button on any page of your site. In the popup that appears, type a message that goes along with the post, select the Channels (your Twitter streams and Facebook Pages) to post to and click "Post". That should send them to your channels. The benefit with manual is that it should work right now and works with all extensions since you go to whatever URL on your site you want to post from, regardless of component for that page.

The automatic method requires you to enable the Open Graph plugin for the extension you want to post from. JFBConnect comes with a few, but my guess is you want to publish the Open Graph - Content plugin. Then, in each channel's settings, select the "All objects (articles) from Joomla Content" in the Autopost Plugins setting. That will configure JFBConnect to automatically post and new Joomla articles you create whenever they are published.

There is also a way to control autoposting so it only posts from certain categories. If you'd like to set that up, let us know and we can help with that.

I hope the above helps get you going, but if not, let us know and we'll gladly help however we can.

Thanks,
Alex

Jun-19-20 01:39:30
Facebook API Error: (#100) Already used by some other app
Category: JFBConnect

We understand that JFBConnect can be a bit complicated. We do everything we can to simplify things, but each social network has their own restrictions on what steps must be taken to perform each action. We'll help get you going however we can though.

First, for setting up Channels, yes, you need to allow authentication on your site from Facebook. That's required to get the proper permissions from Facebook to post to your Facebook Page. Once authentication is setup though and you login to grant those permissions, you can simply disable the SCLogin module. So, the steps you'll need to take are:
* Setup your Facebook Application - It seems like you've done this already
* Enable the SCLogin module on your front-end (this can be to a 'hidden' page or just enabled temporarily)
* Authenticate with the Facebook account that is an admin of your Facebook Page
* In the Channels area, you should be able to setup a Channel for your Facebook Page. Set this up and select the user you just authenticated with.
* Once you save, you will need to authenticate again on the front-end with Facebook. This is when JFBConnect requests the extra permissions since you now have a channel setup for this user
* Check the admin area. There should be no errors now.

You should be able to post from the front-end using the 'Create Post' button or setup the channel to auto-post content (we can help here of course if you run into issues).

I hope that helps,
Alex

Jun-19-20 01:33:52
Category: JFBConnect

Error
Error: Information is required about your Application for Open Graph to function. Please run Autotune configuration tool. to fetch your settings.

That error means that all steps of Autotune haven't been run or saved their information properly. Can you do the following in the Autotune area:
* Go to the FB App section and hit the 'Refresh' button in the menu bar
* Go to the Network Settings area and fetch the latest settings there as well

After that, check to see if you get the same error. If so, we'll need to investigate why Autotune isn't fetching the latest network details for connecting to each social network, which could explain why the auto-posting isn't functioning.

Thanks,
Alex

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