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Can you check if the JFBCSystem plugin is enabled on your system? It doesn't look like it is, which would prevent many different JFBConnect or social networking features to work.

Please let us know any details you can about your configuration and we'll gladly help investigate more however we can.

Thanks,
Alex

Sure! If there's anything we can do to increase compatibility with other extensions, we want to know it. I'm not aware of what problem you're encountering, so if you can explain it more and attach the file (or the differences in the file), that'd be great.

You can Private Message us as well if you'd prefer. You can PM me by clicking the mail icon under my name to the left.

Thanks,
Alex

Dec-14-19 02:13:21
The selected user has not granted the 'manage_pages' permission...
Category: JFBConnect

I'm glad we could help get you going. If you run into anything else, don't hesitate to reach out and let us know.

Thanks!
Alex

Dec-09-19 14:50:54
The selected user has not granted the 'manage_pages' permission...
Category: JFBConnect

bus SCLogin is not available in modules list:

If it's not showing up in the list, that means that the module instance that's created by default when you install was deleted. It's simple enough to fix. Use the "New" button at the top and create another instance of the SCLogin module. You can configure it to go in whatever module position works along with the settings that fit your site best.

The module manager lets you create as many instances of a module as you want.. so you can have an SCLogin configuration specifically setup for pages A, B and C and all styled or configured differently for those pages.

I hope that helps, but if you need anything else, don't hesitate to reach out. Even if your subscription expired, we want to help get you going!

Thanks,
Alex

Dec-09-19 14:48:19
facebook wants more info before they approve the app
Category: JFBConnect

webmaster.ochsfab,
Thanks so much for your feedback. It really helps us to understand what has worked for other people. It's definitely not an exact science to get approved, but it definitely is possible. Unfortunately, we have no control over the process or the whims of the reviewers. The process is the same though whether someone uses JFBConnect or any of the other tools that post content to Facebook on your behalf.

Again, we appreciate it and may refer to the post above in the future as an example for what works current/smile

Thanks,
Alex

We're glad to hear you got things going. Should you need anything else, please let us know!

Thanks,
Alex

Dec-03-19 14:59:53
The selected user has not granted the 'manage_pages' permission...
Category: JFBConnect

It sounds like you are close now. To get the manage_pages permission, it's a few step process that you have to take:
1) Done - Authenticate with Facebook on your Joomla site.
2) Done - Setup the Channel in JFBConnect and select a Facebook user who is the administrator of your Facebook app. At this point, you should see the message you show above about requiring the manage_pages permission
3) Set your App in Development Mode
4) Authenticate again on the front-end of your Joomla site. At this point, you should see a prompt for the manage_pages permission.

Please let me know if that helps or if you still do not see the extra permissions prompt when you try to login. If you see other error messages or notices when you login, let us know those as well.

Finally, just a reminder that you *must* be trying to login with the Facebook Administrator of your Facebook Application as well as the owner of the Facebook Page. It cannot be just the owner of the Page.

I hope that helps,
Alex

Nov-30-19 22:16:27
After update of Sendy to Version 4.0.4.1, the integration with Joomla is not adding users to the...
Forum: Sendy

Your correct, they did add a new key to the form submission. We'll get to it early next week. Sorry for the trouble.

Thanks,
Alex

Nov-30-19 22:15:09
Something has changed in latest Joomla and Virtuemart that breaks SCLogin. It used to work just...

Mike,
That's really strange. There shouldn't be any incompatibilities with either of those versions, especially with such small version changes.

The big thing to look at is the URL that is created when it works versus when it doesn't. If they are different somehow or don't go to the correct page, then that would be the reason.. though the cause would still be unknown.

Either way, please keep us posted if you upgrade and and still run into issues. Obviously, we'd always recommend being on the latest versions, but I'd recommend upgrading one at a time and testing after each to help narrow down the potential culprit.

Thanks,
Alex

Nov-30-19 22:11:20
Login redirection to a specific page on a multilingual site
Category: JFBConnect

I hope it helps. Keep us posted on how it goes.

-Alex

Nov-29-19 00:14:06
Login redirection to a specific page on a multilingual site
Category: JFBConnect

While we've used the language switcher, we're not super familiar with the ins and outs of it. One thing I would recommend is to change the "Language Selection for new Visitors" setting in the System - Language Filter plugin to "Browser Setting".

That setting should set the user's language to whatever their browser is set to and *I believe* will redirect them from other language versions of a page to the one detected in their browser. I can't guarantee that will work for our New/Returning User Redirection, but it's worth a shot due to how simple that change is.

I hope that helps, but if not or you need anything else, please let us know!

Thanks,
Alex

I just tested as well. When I click the Facebook button, the first time I was asked for normal Facebook permissions and was brought to the registration page right away. Trying again brings me right to the registration page on the first click.

Would it be possible to try a few things to help us narrow the possible causes down a bit?
* Can you try in a different browser?
* Can you try on a different computer altogether?
My only immediate guess is there is some tracking, advertising or malware blocker running on your computer that's detecting and blocking the first attempt. Some of those blockers will allow a 2nd attempt as they assume it's the actual intention.

Please test and let us know anything you can about how you're testing (browser, Mac/Win, etc) and we'll do whatever we can to help!

Thanks,
Alex

Correct that you'd need to use CSS to override those styles. Every template and site is different, so it's impossible for us to make a one-size fits all style.

To get you started on the login page, use the following:

Code:

span.sourcecoast.login {

    text-align: center;
    justify-content: center !important;
    display: flex;
}

2) Our automatic integration only works with the Joomla login and registration page. It doesn't work for all other components. You can use the following tag to add the login button yourself:
{jfbclogin}
You can also customize it quite a bit, like showing only certain providers or even custom images for each provider:
{jfbclogin providers=facebook,twitter,instagram}
For more details on all tag options, see our social network Easy Tag documentation.

Thanks,
Alex

Ahh.. if that's what you're mainly trying to do, please use the "Integrate with Joomla Login" setting in JFBConnect. That will automatically add the social login buttons to the login and register pages of Joomla.

Let me know if that helps or if you need anything else.

Thanks,
Alex

Yes, it's possible to override the standard Joomla user component. No, we don't plan to do it. Here are the main reasons:
* JFBConnect has a registration page, but it's only shown after the user has tried to authenticate with a social network. It's not a landing page on its own and users shouldn't be redirected to it.
* The SCLogin module is a login module only. It doesn't support registration. Even if we were to set it up to be a login component, it wouldn't offer much more additionally over the Joomla login component. The SCLogin module is a upgraded login module with template overrides, popups and other features, but few of those would apply to a component version of that module.

I hope that helps explain, but if you need anything else, please let us know.

Thanks,
Alex

Nov-19-19 13:53:17
MyFacebook feed channel is not showing and Channels is generating an error
Category: JFBConnect

Nick,
What you're describing is really bizarre and not something we've seen or heard of before. We were able to recreate it on a development system, which means we should be able to fix it very soon. Stay tuned and we'll either provide a code fix or an updated release.

Thanks,
Alex

You described it perfectly above. SCLogin is a module. The way Joomla works is that every page must have a component section. Modules simply 'decorate' the component view in some way. There is no way to setup a URL to only a module. URLs only point to a specific component, and on that page you could show any modules you want. For instance, this site has the SCLogin module in the top right, but the component view of this page is the forum.

Based on the above, I hope that helps explain why there's no way to point directly to the SCLogin module. Joomla and other extensions will automatically redirect to the standard Joomla Login (or Register) pages (which is the user component) when a user tries to visit an unauthorized page. Some extensions can override the redirect to take them to a different component view (like a login/register page for JFBConnect, JomSocial or other authentication provider), but there's no way for a module to override the redirect to the login/register page.

Thanks,
Alex

Nov-16-19 02:08:13
facebook wants more info before they approve the app
Category: JFBConnect

We have had apps approved without access to the admin area. The main way that happens is if your description of your app request is very clear that only you (the admin) will have the permission requested. Even then though, it's up to the reviewer that gets your submission.

However, you are correct that it absolutely helps get things approved if the reviewer can test how the permission is used as much as possible. Your suggestion to use the Social Toolbar is a good one and should help move things along by providing an account with access to the social toolbar.. but they don't necessarily have to be a super admin.

Thanks for your feedback,
Alex

Nov-15-19 23:43:44
MyFacebook feed channel is not showing and Channels is generating an error
Category: JFBConnect

Can you tell me what version of JFBConnect you're using? The error seems to indicate that the /components/com_jfbconnect/provider/linkedin/channel/company.php file is not found. I'm unsure why that would be. Honestly though, that file isn't used any more as LinkedIn removed the ability to post to Company Pages through their API.

So.. as to why you'd be having the issue and what to do... I'd recommend re-installing JFBConnect. You can install it with the extension manager and it should automatically update everything as necessary. If you still have the issue, please check if the file I mentioned above is present on your system. If not, we'll need to understand why now. If so, we'll need to investigate a possible cause further.

Thanks,
Alex

Nov-15-19 23:33:57
Is it possible to have registered users use JFBConnect to Sync Website Events with Facebook Events?
Category: JFBConnect

That video looks to be quite old based on the Facebook login screen and some other things I've seen. Have you seen that functionality work recently?

I'll point you to this post from Facebook from 2018:
https://developers.facebook.com/blog/po … t-changes/

As we begin enhancing our new app review process and make changes to our platform, the Events, Groups, Pages and Instagram APIs will no longer be available to new developers.

You can also check out this post from "The Events Calendar" which is a SaaS all for managing events..
https://theeventscalendar.com/important … i-changes/
It leads with:

TL;DR – Facebook added even more restrictions to their API and it sucks for everyone.

And lower down:

Based on the response we received from Facebook, it appears they are universally restricting the ability to import Facebook events to external sites:

I don't think it's possible at all. If you are aware of a site or Joomla extension that is actively importing event details into their site, let us know. We're definitely curious.

Thanks,
Alex

Nov-12-19 14:19:00
facebook wants more info before they approve the app
Category: JFBConnect

The App Review process is a black box. We've seen some apps get approval relatively quickly, as in within a week. We've heard other reports of weeks to months before a response is given. I'm assuming there's some criteria and prioritization on Facebook's end (if you have an app with 1M users, you probably get reviewed faster), but they do not make any of those criteria available.

All that boils down to an answer of "we don't know." Unfortunately, we have no control over the process and have only the clarity of support we've offered other users on what works and doesn't, but even that changes with time and isn't gospel.

Thanks,
Alex

Nov-12-19 03:45:34
Is it possible to have registered users use JFBConnect to Sync Website Events with Facebook Events?
Category: JFBConnect

I just did some digging around on the Events API to see what was currently possible. Unfortunately, I don't think there's anything we'd be able to do that you're looking for with how Facebook's API works...

Facebook Page Events:
https://developers.facebook.com/docs/gr … ge/events/

This is a restricted edge. You cannot request access at this time.

There's no support for fetching, creating or updating Events tied to a Page

Facebook Events (by a User):
https://developers.facebook.com/docs/gr … 5.0/event/
This allows you to fetch event details from Facebook so you can show those details on your site.

The things missing are:
* Ability to create a new Event
* Ability for a user to signup to attend an Event

I hope that helps get you some more background on things, but should you have any questions or feedback on the above, just let me know.

Thanks,
Alex

Nov-11-19 14:26:52
facebook wants more info before they approve the app
Category: JFBConnect

Unfortunately, it's hit or miss with the review process. What we always recommend is making it very clear that the use case is for an administrator of your website to post content. You will not be requesting the permission from everyday users, which is why they will not see the permission if they simply try to authenticate with Facebook. Normal users won't see it, just the administrators of the site.

The other alternative is to note that *after* they create an account, you can upgrade them to the administrator level so that they can see that experience, although it really shouldn't matter since users won't normally see it.

The review process is not a lot of fun and it changes frequently. There are also hundreds (probably more) of reviewers and they all seem to have different criteria. I'd explain as best you can and hope you get a reviewer that fully comprehends what you're saying, in which case, it should get approved.

I hope that helps explain, even if there isn't a bulletproof solution.

Thanks,
Alex

The behavior you describe about users logging in automatically is what happens when you have the "Automatically Log-In Facebook Users" setting enabled. When that happens, if the user is logged into Facebook already (in another tab) and they visit your site, we have some Javascript on the page that can detect they are logged in on Facebook and will refresh the page to log them in.

Unfortunately, there isn't a way to bypass that brief period when they are logged out but then immediately logged in.

You can enable the "Show 'Logging In' message which will show a popup on the site when they are being logged in, which makes it more clear as to what's happening.

I hope that helps explain, but should you need anything else, please let us know.

Thanks,
Alex

Oct-30-19 03:04:13
Category: JFBConnect

Thanks so much for pointing this out. Instagram has definitely changed their process for creating new apps. Apps that were created before the switch still work with JFBConnect without any issue. However, it looks like new apps created through the Facebook Developer area will require some updates in JFBConnect. We've already started on that work and should have something to release by the end of this week.

We definitely apologize for the trouble and appreciate you bringing this to our attention. Once we have a new release available, we'll update our App Setup documentation for Instagram as well to make sure the process goes smoothly once again... until some other social network changes things... again current/smile

Thanks,
Alex

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