Fatal error: Cannot redeclare class JUserHelper

Fatal error: Cannot redeclare class JUserHelper

When I enable the Sendy Subscription Module, I get this error:  Fatal error: Cannot redeclare class JUserHelper

Otherwise everything is working well with Sendy.  I can use the subscribe form Sendy creates.  I have one userlist.

The SCLogin module is working well, and new users from are being added to the correct Sendy list.



Joomla! 3.4.5

Edited by: brirem - Oct-22-15 18:33:11
brirem
Brian
useravatar
Offline
20 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Fatal error: Cannot redeclare class JUserHelper

Is there more details in the error message you are getting? Specifically, a file name or line number that the error is occurring on? If so, please post the full error message (feel free to remove any sensitive path information if you'd prefer).

We don't directly call or create the JUserHelper class that you mention, so I'm not sure where that error is coming from.. and no one else has reported this issue.

Finally, what version of Joomla are you using?

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24020 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Fatal error: Cannot redeclare class JUserHelper

Actually, I did get the error again on my new Joomla install:  This appears when I enable the sendy plugin from JFB  Fatal error: Cannot redeclare class JUserHelper in /home/brianr/public_html/helper.php on line 27



Joomla! 3.4.5

Edited by: brirem - Oct-22-15 18:34:03
brirem
Brian
useravatar
Offline
20 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Fatal error: Cannot redeclare class JUserHelper

Can you double check that file path? It seems like something is missing. There shouldn't be a helper.php file in the root directory of your Joomla site. Not sure what's going on, but we'll gladly help however we can.

Can you also explain "This appears when I enable the sendy plugin from JFB " What are you enabling that causes the problem?

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24020 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Fatal error: Cannot redeclare class JUserHelper

I renamed the helper.php file in my root dir, (added -backup to the file) since you said it wasn't necessary.  After changing the name of the file, the page loaded correctly.  I guess I can delete it.  It must have been left over from a previous install of Joomla. Thanks very much for your help!  Great support and products!

Brian

Edited by: brirem - Oct-22-15 23:57:53
brirem
Brian
useravatar
Offline
20 Posts
Active Subscriptions:

None
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Fatal error: Cannot redeclare class JUserHelper

No problem. I'm glad to hear we could help. If you need anything else, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for the SCLogin module, or our support, on the Joomla Extension Directory. It's certainly not required, but very appreciated:
http://extensions.joomla.org/extensions … tion/24054

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24020 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.
There are 0 guests also viewing this topic
There are 0 users also viewing this topic

Board Info

Board Stats
 
Total Topics:
11614
Total Polls:
0
Total Posts:
48805
Posts today:
6
User Info
 
Total Users:
47662
Newest User:
ghelgholi
Members Online:
3
Guests Online:
1114

Social Stream
SourceCoast Joomla Social Extensions
Friday, 25 May 2018
JFBConnect 8.0 Coming Soon! Stay tuned.
Refer and Earn

Like our extensions? You're not alone! That's why they're used on tens of thousands of websites. Now you can earn 20% of any sale you refer to SourceCoast.com.

We provide excellent documentation, well laid out sales pages and great support. All you need to do is spread the word and we'll take care of the rest.

Learn About Our Affiliate Program