Topic-icon SCLogin stops site slideshow working

Active Subscriptions:

None
9 years 5 months ago - 9 years 5 months ago #48216 by designsap
hi, my site www.placeworldwide.com has a problem when I put SCLogin on it, the slideshow on the main page stops working, is this maybe a Java script conflict? When I log in to the site the slideshow starts working again? any ideas?
Last edit: 9 years 5 months ago by designsap.
The topic has been locked.
Support Specialist
9 years 5 months ago #48224 by alzander
I'm not sure what would be causing the conflict. Are you configuring the SCLogin module to use the modal popup or standard view? In either case, does switching the mode change the behavior?

Beyond that, it looks like you're already using our special included version of Bootstrap and JQuery, which are built to not cause any conflicts.

On your page, I see that the SCLogin module is disabled right now, so it's difficult to determine what may be going wrong. Is there a way you can setup the slideshow on some interior page of your site along with the SCLogin module enabled so that we can see the problem and compare the non-working page to the working one? That will help us narrow things down much more quickly.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
9 years 5 months ago - 9 years 5 months ago #48232 by designsap
Hi Alex, thanks for getting back to me, I have re-enabled the module, and whatever configuration I use, either modal or always visible I still get the same problem with the slideshow, it's strange that once logged in the slideshow appears, if you try it with testaccount as username and password you will see what I mean

Thanks in advance

P.S. I am not sure if having the module in the slider at the side of the page has something to do with it, the 3 lines next to the logo open the side slider

P.P.S. I have found that wherever I put the module on the site is has the same effect, also at the bottom of the page is a google map and this also disappears once the module is published.

I really like this component and would be very grateful if we could get it working...I have activated debug to see if there is anything you can see in it
Last edit: 9 years 5 months ago by designsap.
The topic has been locked.
Support Specialist
9 years 5 months ago #48242 by mel
Your template looks to be combining and compressing Javascript files on your site. To diagnose (or possibly fix things), I'd recommend disabling the combining, compressing and minification settings of your template.

That may fix things just by loading all the files properly. However, even if it doesn't, it will help us diagnose things farther by checking the CSS and Javascript files directly over their compressed forms.

Also, if you can setup a page where it is working and another where it isn't, that really helps with making comparisons to determine the problem. If that's not possible, can you PM me admin credentials so I can enable/disable the SCLogin module to compare? You can PM me by clicking the mail icon under my picture.

Thanks,
Melissa
The topic has been locked.
Support Specialist
9 years 5 months ago #48251 by mel
I'm honestly not sure what's happening, but I don't think it's an SCLogin-specific issue. I logged into the admin area of your site and disabled the SCLogin module and the slideshow still didn't work for me. After some more investigation, I realized that you had set the "Debug System" setting in the Joomla Global Configuration area turned on.

With that setting enabled, the slideshow also doesn't work. In both cases, the javascript console in the browser reports:
Uncaught TypeError: undefined is not a function jquery-ui-1.9.2.custom.js?v=1414157958:170
I'm not sure what that error is, but the file is being loaded from JomRes. The slideshow looks to be Vina Camera Image Slider. Why the error occurs when the SCLogin module *or* the Debug System mode is enabled, I'm really not sure, but I'm not sure how we could investigate this. It seems like a conflict (or very shaky behavior) between those two extensions when anything else is added in.

My only real recommend is to contact the developers of those extensions to see if they can determine why it doesn't work when Debug Mode and/or other extensions are enabled.

I hope that helps you narrow things down and get some results,
Melissa
The topic has been locked.