Problems in Module SCLogin

Problems in Module SCLogin

I have problems in Module SCLogin. He did not work on any theme of RT. I am also using the JReviews. I believe it is a problem with Jquery. Unfortunately I do not know how to solve. Can you help me?

http://goo.gl/sFMU3S

mardom
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Re: Problems in Module SCLogin

Marcos,
Looking at the HTML on that site, the our media/sourcecoast/js/bootstrap.min.js file is not being included in the page output. It looks like you have the "Include Bootstrap" setting enabled in the SCLogin module because our bootstrap.css file *is* being included properly on the page.

Do you know of any reason that our bootstrap.min.js file would not be included properly? Is there any caching or optimization plugins you have enabled that you can (temporarily) disable to see if that helps?

We'll need to figure out why our file isn't being included, which is required for the modal to work. Once that's properly inserted into the page, things should be find.

I hope that helps get you started, but let us know what you find.

Thanks,
Alex

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JFBConnect | SCLogin

alzander
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Re: Problems in Module SCLogin

Disregard that last post. I just realized you're using Joomla 3.x, I incorrectly though you were on Joomla 2.5.

To fix the issue you're having and properly include the bootstrap.js file, please make the minor edit discussed in this support post.

This will definitely be fixed in the upcoming release of the SCLogin module as well as multiple other improvements and fixes.

Thanks,
Alex

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JFBConnect | SCLogin

alzander
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Re: Problems in Module SCLogin

Thanks Alex for answering
The only place where the module is not working on frontend
The conflict seems to be with the module RokSprocket that the frontend.
You can solve this?

mardom
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Re: Problems in Module SCLogin

Your page has a countdown timer on it now, so I can't see the module in a working/not working state. Is there a URL you can send where we can see things not working? Then we can investigate further.

Thanks,
Alex

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JFBConnect | SCLogin

alzander
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Re: Problems in Module SCLogin

Liberated, can now check

mardom
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Re: Problems in Module SCLogin

Did you make the change I mentioned above? I'm still not seeing the bootstrap.min.js file included on the home page like I'd expect, and is required. If you did make the change, please clear all of your Joomla and RocketTheme caches.

I do see it on the other interior pages and the popup is working on those pages properly. We'll have to figure out why it's not working on the home page.

Does the modal popup work if you disable the RokSprocket module?

Thanks,
Alex

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JFBConnect | SCLogin

alzander
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Re: Problems in Module SCLogin

I disabled the plugin and module RokSprocket and cleared the cache, still not resolved.

In the past a topic here on the forum, you had encountered this problem
http://www.sourcecoast.com/forums/jfbco … -item-menu

https://www.sourcecoast.com/images/agorapro/attachments/6525/mini_Capturar345456.JPG

mardom
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Re: Problems in Module SCLogin

Marcos,
There's no Javascript errors or anything else on the page that would be causing the problem that I can see. Right now, the problem is simply that our bootstrap.min.js file isn't being loaded on that page.

Do you have any other pages that use RokSprocket that you could test on? I've never heard of RokSprocket causing problems, but it seems like you think the conflict is there. If you have another page to test on with that enabled, that would help narrow down the possible cause.

Finally, if you'd like to Private Message me a set of admin credentials, I'd gladly login to your site to see if there's something we can see in your configuration that's causing the problem.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
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Re: Problems in Module SCLogin

Credentials sent to your PM

mardom
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Re: Problems in Module SCLogin

Alex you could access the site adm?

mardom
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Re: Problems in Module SCLogin

Marcos,
I just got into the admin area, but I wasn't able to determine what was preventing the bootstrap.min.js file from loading on the home page only. I tested disabling the RokSprocket modules, but saw the same problems. Did you ever narrow it specifically down to that module?

In general, I don't know your site well enough to understand what may be happening. When I switch to the Protostar template, the bootstrap.min.js file is properly included on the page. As long as you've made the edit I linked to above, the SCLogin module should be telling Joomla to insert that code on every page, including your home page, as well.

From here, I can only ask you to try to narrow things down for us. You know your site much better than we could. I don't know what modules are running on the home page, that may be conflicting. Please disable them (all of them) and see if the modal starts working. If not, try disabling any system plugins that are loading to see if one of those is interfering. I went through the RocketTheme template settings, but again, I don't know the template that well or how it should be configured. If you can narrow down a specific setting, or a lot of settings, that seem to be interacting on the home page to prevent our SCLogin module from working, that will help. Beyond that, I'm at a loss for what's causing the modal from working on that page.

I hope that gets you started, and I'd love to hear what you find.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
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Re: Problems in Module SCLogin

solved  current/big_smile

After days of trying everything, I forgot joomla menus can sometimes be a headache. It was enough to delete the main menu and create another for the issue is resolved.

mardom
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Re: Problems in Module SCLogin

Marcos,
I'm so glad you figured that out because I was, frankly, clueless. That's not something I would have ever have even attempted on your site, and probably wouldn't have thought of that if it was my own.. glad you thought outside the box (or have been bitten by something like that before). I'm still not sure why that would have been doing what it did, but I'm just happy it's solved.

As always, should you need anything else, just let us know.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
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