Having issues getting the modal mode to work.

Having issues getting the modal mode to work.

It was working last night then by this morning it stopped popping up.  Very odd.  http://www.healthylivingct.com/

You guys are the best! Thanks for any help you can provide!

Scotty

sulkazi
Scott
useravatar
Offline
11 Posts
Active Subscriptions:

Administrator has disabled public posting. Please login or register in order to proceed.

Re: Having issues getting the modal mode to work.

Scotty,
Our bootstrap Javascript files don't look to be included. Can you go into the parameters area and enable the Include Bootstrap setting?

That will hopefully fix the problem, but if not, there may be one minor update to our SCLogin module that's required. You can see the change required in this post. That fix will be in the next release of the SCLogin module.

As for why it would break, I honestly don't have a clue. We haven't released an update to the SCLogin module since the beginning of this month.. so not sure what happened. Could have been that another extension was including the Bootstrap Javascript file we rely on, but is no longer doing it...

I hope that helps, but let us know how it goes either way.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24010 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.

Re: Having issues getting the modal mode to work.

Loading bootstrap made it work for a short time and then after a couple of sessions of testing it dropped out again and will not pop the modal. If you look now you can see that the bootstrap is loaded and maybe there will be some new error in the debug?

Thanks again for looking into this.  You guys provide great support!

My best regards,
Scotty

sulkazi
Scott
useravatar
Offline
11 Posts
Active Subscriptions:

Administrator has disabled public posting. Please login or register in order to proceed.

Re: Having issues getting the modal mode to work.

Scotty,
Do you have caching enabled on your site, specifically the System - Cache plugin, but any caching may be causing what I think is the problem.

Basically, our SCLogin module has a wonky way of inserting that modal popup right now. We're planning a much more compatible method in the next release, but I think if you have aggressive caching enabled or even caching that is executing before our module executes, that could cause the issue you're seeing... it will work sometimes if the page is actually being generated, but on subsequent cache-loaded pages, it will fail.

If you can disable caching, temporarily, and test that would help us immensely. If that does work, we can provider you a little bit of code for you to update in our module, which is similar to how we'll be doing it in our next release, to test. That update should work with caching.

I hope that helps explain and gets us on the right track.

Thanks,
Alex

If you use our extensions, please consider leaving a rating and review at the Joomla! Extension Directory:
JFBConnect | SCLogin

alzander
Alex
useravatar
Offline
24010 Posts
Support Specialist
Administrator has disabled public posting. Please login or register in order to proceed.
There are 0 guests also viewing this topic
There are 0 users also viewing this topic

Board Info

Board Stats
 
Total Topics:
11607
Total Polls:
0
Total Posts:
48789
Posts today:
3
User Info
 
Total Users:
47657
Newest User:
isstra
Members Online:
0
Guests Online:
760

Online: 
There are no members online
Social Stream
SourceCoast Joomla Social Extensions
Friday, 25 May 2018
JFBConnect 8.0 Coming Soon! Stay tuned.
Refer and Earn

Like our extensions? You're not alone! That's why they're used on tens of thousands of websites. Now you can earn 20% of any sale you refer to SourceCoast.com.

We provide excellent documentation, well laid out sales pages and great support. All you need to do is spread the word and we'll take care of the rest.

Learn About Our Affiliate Program