Hi I added this J link to my website some weeks ago, and suddenly with the update of joomal it is not registering people when they try to register for my website,
It just does a blind loop back to registration page,
I am new to this product have experience with Joomla but not this. Really would appreciate a hand at fixing, have been trying to sort it out for over 2 days!!! website www.lesleyhalverson.com
In the future, feel free to contact us sooner. If you're pulling your hair out, you don't need to wait 2 days to get in touch. That's what we're here for and that's what your subscription is for.
As to your issue, when you see the looping issue, is that when users register through Joomla or when they register through LinkedIn? I just visited your site, and I'm not seeing the Login with LinkedIn button or our SCLogin module anywhere.
If it's Joomla, here are the steps I'd take to try and narrow down where the issue may be coming from:
* Disable Joomla's SEF
* Disable the User - Profile plugin
* Disable the captcha integration
After that's all disabled, try to register again and see if the problem persists. If not, re-enable each of the above one at a time and test again. See which one causes the problem. Then, we should be able to narrow down what is specifically wrong and go from there.
I hope that helps, but if not, let us know.