Topic-icon Facebook login no longer working

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7 years 3 weeks ago #61264 by ncmwebmaster
Hi,

We use SCLogin together with JFB Connect in order to have our users logged in. But yesterday it stopped working. Actually I don't think the error is related directly to your products but I hope you will help anyway.

A month ago we swiched to https but this has not caused any problems.

If I go to our facebook developer account I have an alert related to the facebook login app which could be related since the date matches the error. Please see attachment.
If I try the suggested tool I just get the other picture attached. I cannot select versions prior to 2.3 in the first selection list.

Write back if you need any credentials in order to have a closer look.

Thanks.

Claus.
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Support Specialist
7 years 3 weeks ago #61269 by mel
The warning that you're seeing should not be the cause. For Graph APIs, once a version is no longer usable, any calls made to it will be defaulted to the next oldest usable version. So for example if JFBConnect is calling v2.2 and it was no longer available as of March 25, v2.3 will be used. The changes in the 2.3 version shouldn't break login.

Could you provide a URL where I can see the behavior? Are there any error messages on your console? What's the behavior when you attempt to log in - does it just redirect back to the same page, does any login attempt to happen, etc?

-Melissa
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7 years 3 weeks ago #61283 by ncmwebmaster
Hi Mel,

Thanks for reply.

Here is the url: Næstved Cykel-Motion
Write me a message with an e-mail address if you need a front-end user or/and a backend user.

I'm just not logged in. If i'm not logged in at Facebook at the time of trying I'm forced to log in to this so something is working.
Login using normal username and password is working well.

Best regards,

Claus.
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Support Specialist
7 years 3 weeks ago #61286 by mel
I sent you a private message with a code workaround. Could you try it out and let me know if it resolves your issue please?

-Melissa
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7 years 3 weeks ago #61287 by ncmwebmaster
Hi Mel,

Yes, the code change did the job.
I then expect my change will be overwritten with a code from you in a coming new version.

Thanks,

Claus.
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Support Specialist
7 years 3 weeks ago #61289 by mel
Thanks for letting me know. No, the code change was included in last night's release.

-Melissa
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