Topic-icon Login button inactive

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8 years 7 months ago #54820 by tekdinet
Hi,
I have installed SC login module on my joomla 3.4 site. Login form open in modal, the button REGISTER works fine but LOGIN button is not working. Permission of the otpcheck.php file is set to 644.
Please help me.
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8 years 7 months ago #54830 by mel
Replied by mel on topic Login button inactive
I created an account on your site and am able to reproduce the behavior you're describing. However, when I try to open the URL of www.overseascatholics.org/modules/mod_sclogin/ajax/otpcheck.php for it in my browser, there's a 404 error. There is still a firewall or htaccess rule that is preventing the otpcheck file from loading, which will be necessary to fix before login is possible unless two factor authentication is disabled.

-Melissa
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8 years 7 months ago #54862 by tekdinet
Replied by tekdinet on topic Login button inactive
I have changed access to otpcheck file in htaccess. Now not getting 404 error & login button works fine but can't login to the site.
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Support Specialist
8 years 7 months ago #54869 by mel
Replied by mel on topic Login button inactive
Strange, I just tried logging into your site via credentials for a Joomla user that I created and also with Facebook credentials. Both were able to log in and log out properly. Could you provide more details about what specific URL you're on (if not the home page) and any error messages you see on the page or console. Can you try clearing any cookies in your browser?

login button works fine but can't login to the site.

Also, I'm a little confused by this statement. To clarify - Are you saying that the login button works fine to pop up the modal, but then when you enter credentials and hit the Login button on the modal popup that you are not logged in?

-Melissa
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8 years 7 months ago #54881 by tekdinet
Replied by tekdinet on topic Login button inactive
Thanks. Now everything works fine.
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Support Specialist
8 years 7 months ago #54891 by mel
Replied by mel on topic Login button inactive
Glad that it got resolved. Let us know if the strange behavior ever starts again.

-Melissa
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